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Solved: hpqtra08.exe won't shut down

Discussion in 'Hardware' started by Quiet, Apr 18, 2008.

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  1. Quiet

    Quiet Thread Starter

    Joined:
    Apr 7, 2008
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    Every time I try to shut down the computer, the app or whatever it is called hpqtra08.exe gets stuck. Windows cannot shut it down and I have to click on End Now to shut down the machine.

    I recently installed an all-in-one device (HP Officejet Pro L7580), but I did not have this problem at first.

    Any ideas?

    Thanks!
     
  2. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    Read this link

    http://forums11.itrc.hp.com/service...47626+1208539134685+28353475&threadId=1106272

    Also see if you can stop it from starting up and see if that solve the problem

    Selective Startup

    • You can go Start>>Run type msconfig click OK
    • In the new window click the Startup tab
    • Find it in the list and uncheck it
    • It my restart the PC
    • On startup you should receive a message
    • You have chosen Selective startup
    • Click the box don't show me again and click yes/OK
     
  3. Quiet

    Quiet Thread Starter

    Joined:
    Apr 7, 2008
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    Thank you very much. I read the linkyou posted and first tried just quitting the app before I shut down, but that did not help. Selective start-up did the trick.

    Thank you again. (If I incorrectly marked the thread as solved, please tell me how to do it properly.)
     
  4. Megabite

    Megabite

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    I think you click on thread tools at the top and mark Solved
     
  5. Quiet

    Quiet Thread Starter

    Joined:
    Apr 7, 2008
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    Thank you again.
     
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