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Solved: http requests produce a redirect loop

Discussion in 'Web & Email' started by Trentham, May 11, 2015.

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  1. Trentham

    Trentham Thread Starter

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    Three days ago I set up a new windows 8.1 laptop for a friend and everything was working properly. Now it is unable to access any web pages using http protocol, although there is no problem with https.

    The problem occurs whichever browser is used (though they give different messages), IE says 'this page can't be displayed', firefox says, 'this page isn't redirecting properly' and chrome says 'this web page has a redirect loop'.

    I've reset internet options. I've cleared everything I can think of clearing. I've tried with the (windows) firewall turned off. I've tried with the AV (Avast) turned off. I've even tried it in Safe mode with networking and always I get this same effect.

    The event viewer shows nothing of interest. No updates seem to have been installed since it originally worked. I've scanned for malware and it's still totally clean.

    I get the same effect when trying to access a site by IP address directly.

    The network is slightly out of the ordinary in that a wireless access point connects by cable to the main router but even connecting directly to the main router shows the same problem and also no other computers (android tablet and windows 7 computer) show this behavior (though this is the only Windows 8 machine).

    I've totally run out of ideas! Why is there a redirect being created in the first place? A simple test I run is to do a google search (that's fine because google is using https) and then click on a result which isn't using https, then I get the error.

    Has anyone got any ideas?
     
  2. Trentham

    Trentham Thread Starter

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    OK, clearly this is as baffling to you as it is to me, but has anyone any ideas of some more tests I can try?
     
  3. plodr

    plodr

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  4. Trentham

    Trentham Thread Starter

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    As I said in the original post, I'd already tried in safe mode and found the same problem, though I will try a different user account and have a look in the hosts file and see if there's anything strange going on there.
     
  5. Trentham

    Trentham Thread Starter

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    Just in case anyone else comes across this problem here's a quick update.

    The friend went on holiday for a week during which time I decided that when he got back I would make use of fiddler, livehttpheaders (for firefox) and httptrace (for chrome) to see if I could discover what was going on, however when he got back and turned the machine on again the problem had gone away and seems to have been running without problems for several days. The machine had previously been rebooted several times so it's very strange.

    I'll probably never discover what caused this and I've no idea what COULD have caused it!
     
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