1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: I cannot create a new folder

Discussion in 'Windows 7' started by jansenc, Apr 6, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. jansenc

    jansenc Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    7
    I have had this problem twice now and it is a pain. My HP 64 computer is about 2 weeks old and I cannot create a new folder on the desk top or in documents. It worked when new and it worked again after I did a system restore. Now that will not correct it. When I right click the desk top a option screen comes up with: Shortcut, bitmap image, contact etc. There is no folder option. :eek: Help!
     
  2. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,484
    Click HERE To Download Folderfix and download folderfix.zip now press Windows key + R type in the box regedit Go to HKEY_CLASSES_ROOT\Folder Right click on the Folder on the left pane, and then select Export to backup this registry key. Now Right click on Folderfix.zip and extract the folderfix.reg file. Right click on the folderfix.reg file and then click Merge. Click Yes to confirm the modification. Restart.

    [​IMG]
     

    Attached Files:

    • 1.gif
      1.gif
      File size:
      30 KB
      Views:
      11,060
  3. jansenc

    jansenc Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    7
    Hi Lance Thanks for getting back to me. U went as fare as "export" but in the next step I could not find folderfix.zip. Sorry, I looked any where I thought it could be but I probably did not look in the right place. Thanks, Chuck :mad:
     
  4. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,484
    Did you go to the site and download the file? Click on my link and download it and follow the instructions.

    [​IMG]
     

    Attached Files:

    • 2.gif
      2.gif
      File size:
      38.7 KB
      Views:
      10,949
  5. DaveA

    DaveA David Trusted Advisor

    Joined:
    Nov 16, 1999
    Messages:
    11,839
    Lance1,
    You "Here" link is NOT very easy to see, I even had problems finding your link.
     
  6. jansenc

    jansenc Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    7
    Hi Sorry it took so long to get back to this issue. You solved my problem. Your instructions were very clear and now I have a way to create new folders. I tried this forum as a last resort. I had 2 chat sessions with HP and they finally told me I would need to reinstall my operating system and I would lose all my past settings and programs. I did not want to do that. Thanks again, Chuck
     
  7. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,484
    Chuck! Explain what you did to resolve your problem for the benefit of others.
     
  8. jansenc

    jansenc Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    7
    I will do the best I can. I followed your instructions until I got to right click on folderfix.zip. I did not find the folderfix so I just put folderfix.zip in the box on the bottom and hoped for the best. I am not sure if that is what did it because I downloaded folderfix a number of times and never saw it listed. Just some of the files I have on my computer. Out of frrustration I right clicked on the desk top and I found I could create a folder. Sorry I could not be any clearer but I was just doing anything I could think of. The next step would be reinstalling the operating system. Thanks, Chuck
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/915209