Solved: I can't uninstall Xirrus WiFi Inspector (please help)(moved from Windows 8)

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AlwaysScrewed

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So after talking with HP Technical Support several more times and even talking with GeekSquad from Best Buy...

I pretty much moved the computer my mom got to the first floor of my home and made it a wired connection and connected it to the modem/router I have with an ethernet cable.

However... now I can't seem to uninstall the Xirrus WiFi Inspector that I was asked to use when I had my networking problems. To be honest... I'm not even sure if my network problems are resolved.

But it keeps saying that I have to be an Administrator to uninstall it but I am the administrator on the computer. I even tried right clicking the program and clicked "uninstall" and it froze up at "3 Seconds Remaining" to uninstall it.

Any suggestions on what to do, how to fix this, or advice for me in general? I'd really appreciate any help anyone here could give me.

Thank you.
 

Macboatmaster

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try right clicking the uninstall


that is open the program by right click and open and on the list of files if there is an uninstall - right click that and click run as admin


On Windows 8 although you are signed in with a user account with admin rights they are limited permissions and many tasks require enhanced admin permissions which are obtained by the procedure I have outlined
 

AlwaysScrewed

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HP ended up having me restore the computer to factory settings (even though it's new) because I was having problems with my eternet cable disconnecting and reconnecting randomly.

So it's gone now.

Sorry for any inconvenience that I may have caused.
 

Macboatmaster

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Cheers thanks for posting the result
No inconvenience whatsoever -


Sounds rather drastic to me for an internet problem and if it is hard wired - Ethernet where did Wifi inspector come into the equation
 
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