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Solved: I know I'm infected!!!! Please Help!!!!

Discussion in 'Virus & Other Malware Removal' started by docmtaylor, Jul 5, 2007.

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  1. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    I know that my main computer is infected it will not allow me to open the internet. Here is my most recent HiJack this log.

    Logfile of HijackThis v1.99.1
    Scan saved at 5:52:18 PM, on 7/5/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\System32\ICO.EXE
    C:\WINDOWS\System32\SKDAEMON.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$CHIROPULSE\Binn\sqlservr.exe
    C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\svchots.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\NDCMedisoft\Bin\MAPA.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Michael Taylor\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\msdun.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\System32\ntos.exe,
    O1 - Hosts: 82.165.169.214
    O2 - BHO: C:\WINDOWS\System32\gejd9j3jr.dll - {20AD49A2-94F3-42bD-F434-2604812C897C} - C:\WINDOWS\System32\gejd9j3jr.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\System32\rpcc.exe
    O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\System32\glfnamsw.dll",forkonce
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [autoload] C:\WINDOWS\System32\drivers\svchost.exe
    O4 - HKCU\..\Run: [autorun] C:\Documents and Settings\Michael Taylor\svchost.exe
    O4 - HKCU\..\Run: [System reservation] C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\svchots.exe
    O4 - HKCU\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?3b70b37a191e4d7085f32f7b0e701ad3
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?3b70b37a191e4d7085f32f7b0e701ad3
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O11 - Options group: [JAVA_IBM] Java (IBM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {1546270A-39E3-47A3-B3B1-099396770F8F} (Utils Class) - https://claims.realmed.com/cabs/RealMedVC.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - https://claims.realmed.com/cabs/msxml4.cab
    O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtend.net/code/chm/xpre.chm::/xpreload.ocx
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://realmed.webex.com/client/T23L/support/ieatgpc.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: cbxxvsq - cbxxvsq.dll (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users\Documents\Settings\partnership.dll (file missing)
    O20 - Winlogon Notify: pmnmnmm - pmnmnmm.dll (file missing)
    O20 - Winlogon Notify: ssqrs - C:\WINDOWS\System32\ssqrs.dll (file missing)
    O20 - Winlogon Notify: vtutt - C:\WINDOWS\System32\vtutt.dll (file missing)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: pebundle - Unknown owner - cmd /k start c:\RealMed\bin\pebundle.exe (file missing)
    O23 - Service: rmschedule - Unknown owner - cmd /k start C:\WINDOWS\system32\rmgenericscheduler.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

    Any help bring back IE would be much appreciated.
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Download http://downloads.andymanchesta.com/RemovalTools/SDFix.exe and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    · Restart your computer
    · After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    · Instead of Windows loading as normal, the Advanced Options Menu should appear;
    · Select the first option, to run Windows in Safe Mode, then press Enter.
    · Choose your usual account.
    · Open the extracted SDFix folder and double click RunThis.bat to start the script.
    · Type Y to begin the cleanup process.
    · It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    · Press any Key and it will restart the PC.
    · When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    · Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    · Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
    =====================

    If you have vundofix, remove it and get the current version

    Please download http://www.atribune.org/ccount/click.php?id=4 to C:\
    Double-click VundoFix.exe to run it.
    click the Scan for Vundo button.
    Once it's done scanning, click the Remove Vundo button.
    You will receive a prompt asking if you want to remove the files, click YES.
    Once you click yes, your desktop will go blank as it starts removing Vundo.
    When completed, it will prompt that it will shutdown your computer, click OK.
    Turn your computer back on.
    Please post the contents of C:\vundofix.txt
    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

    Please let Vundo finish its thing, sometimes it can take multiple passes
    ====================
    Download Superantispyware (SAS)

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.
     
  3. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    thanks, I am running superantispyware now and will send a new log after doing the other steps.
     
  4. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    For some reason, my computer would not let me start up in safe mode no matter how many times I pushed F8 during startup.

    My latest attempt at SuperAntiSpyware removed about 35-40 harmful items.

    I am able to access the internet, but should I run the SDFix if I am not in safe mode???

    Please advise. Thanks
     
  5. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    read the instructions, tap F8 starting at the first back screen and continue tapping F8


    Try ai and if not use normal mode - I asked you to post the logs, you haven't
     
  6. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    I tapped F8 continually at the first black screen and continued but was unable to get safe mode??

    unfamiliar with ai?

    Here is the latest log from Hijack this

    Logfile of HijackThis v1.99.1
    Scan saved at 7:35:15 PM, on 7/5/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\System32\ICO.EXE
    C:\WINDOWS\System32\SKDAEMON.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$CHIROPULSE\Binn\sqlservr.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\NDCMedisoft\Bin\MAPA.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Michael Taylor\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\msdun.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\System32\ntos.exe,
    O1 - Hosts: 82.165.169.214
    O2 - BHO: C:\WINDOWS\System32\gejd9j3jr.dll - {20AD49A2-94F3-42bD-F434-2604812C897C} - C:\WINDOWS\System32\gejd9j3jr.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\System32\rpcc.exe
    O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\System32\glfnamsw.dll",forkonce
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [autoload] C:\WINDOWS\System32\drivers\svchost.exe
    O4 - HKCU\..\Run: [autorun] C:\Documents and Settings\Michael Taylor\svchost.exe
    O4 - HKCU\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?3b70b37a191e4d7085f32f7b0e701ad3
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?3b70b37a191e4d7085f32f7b0e701ad3
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O11 - Options group: [JAVA_IBM] Java (IBM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {1546270A-39E3-47A3-B3B1-099396770F8F} (Utils Class) - https://claims.realmed.com/cabs/RealMedVC.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - https://claims.realmed.com/cabs/msxml4.cab
    O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtend.net/code/chm/xpre.chm::/xpreload.ocx
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://realmed.webex.com/client/T23L/support/ieatgpc.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: cbxxvsq - cbxxvsq.dll (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: pmnmnmm - pmnmnmm.dll (file missing)
    O20 - Winlogon Notify: ssqrs - C:\WINDOWS\System32\ssqrs.dll (file missing)
    O20 - Winlogon Notify: vtutt - C:\WINDOWS\System32\vtutt.dll (file missing)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: pebundle - Unknown owner - cmd /k start c:\RealMed\bin\pebundle.exe (file missing)
    O23 - Service: rmschedule - Unknown owner - cmd /k start C:\WINDOWS\system32\rmgenericscheduler.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
     
  7. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    signing off for the night will look at first thing tomorrow. Thank you for your help!!!!
     
  8. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    ai typo - it - try it in normal mode but post the requested logs in addition to hijack
     
  9. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    All seemed okay this morning when I turned the computer on, so I tried running SDFix in normal mode, since for some reason I cannot no matter how many times I push F8 get my computer into safe mode????

    So, I opened SDFix in normal mode and ran option 2 Remove Malware since the Y option was not available. Upon Reboot, IE would not open, when it could before.

    I am currently runnning AVG-free and SuperAntiSpyware-Free.

    Here is the latest HiJack this log.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:41:25 AM, on 7/6/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\WINDOWS\System32\ICO.EXE
    C:\WINDOWS\System32\SKDAEMON.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$CHIROPULSE\Binn\sqlservr.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Documents and Settings\Michael Taylor\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\msdun.exe
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\System32\ntos.exe,
    O1 - Hosts: 82.165.169.214
    O2 - BHO: C:\WINDOWS\System32\gejd9j3jr.dll - {20AD49A2-94F3-42bD-F434-2604812C897C} - C:\WINDOWS\System32\gejd9j3jr.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\System32\rpcc.exe
    O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\System32\glfnamsw.dll",forkonce
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [autoload] C:\WINDOWS\System32\drivers\svchost.exe
    O4 - HKCU\..\Run: [autorun] C:\Documents and Settings\Michael Taylor\svchost.exe
    O4 - HKCU\..\Run: [userinit] C:\WINDOWS\System32\ntos.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?3b70b37a191e4d7085f32f7b0e701ad3
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?3b70b37a191e4d7085f32f7b0e701ad3
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O11 - Options group: [JAVA_IBM] Java (IBM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {1546270A-39E3-47A3-B3B1-099396770F8F} (Utils Class) - https://claims.realmed.com/cabs/RealMedVC.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - https://claims.realmed.com/cabs/msxml4.cab
    O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtend.net/code/chm/xpre.chm::/xpreload.ocx
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://realmed.webex.com/client/T23L/support/ieatgpc.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: cbxxvsq - cbxxvsq.dll (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: pmnmnmm - pmnmnmm.dll (file missing)
    O20 - Winlogon Notify: ssqrs - C:\WINDOWS\System32\ssqrs.dll (file missing)
    O20 - Winlogon Notify: vtutt - C:\WINDOWS\System32\vtutt.dll (file missing)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: pebundle - Unknown owner - cmd /k start c:\RealMed\bin\pebundle.exe (file missing)
    O23 - Service: rmschedule - Unknown owner - cmd /k start C:\WINDOWS\system32\rmgenericscheduler.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
     
  10. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    I have no idea what you have done or not done - you are not posting the requested logs


    Add this to the things to do

    NOTE: If you have downloaded ComboFix previously please delete that version and download it again!

    Download this file :

    http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
    or
    http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe

    Double click combofix.exe & follow the prompts.
    When finished, it shall produce a log for you. Post that log and a HiJack log in your next reply

    Note:
    Do not mouseclick combofix's window while its running. That may cause it to stall
     
  11. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    Here is the latest from ComboFix and HiJack this

    "Michael Taylor" - 2007-07-07 9:16:13 - ComboFix 07-07-07.3 - Service Pack 1

    /wow section - STAGE #3

    (((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))


    C:\WINDOWS\system32\glfnamsw.dll
    C:\WINDOWS\system32\wsmanflg.ini
    C:\WINDOWS\system32\srqss.bak1
    C:\WINDOWS\system32\srqss.ini
    C:\WINDOWS\system32\ttutv.bak1
    C:\WINDOWS\system32\ttutv.bak2
    C:\WINDOWS\system32\ttutv.ini
    C:\WINDOWS\system32\ttutv.ini2
    C:\WINDOWS\system32\ttutv.tmp


    * * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


    C:\DOCUME~1\MICHAE~1\APPLIC~1.\install.dat
    C:\DOCUME~1\MICHAE~1\APPLIC~1\Microsoft\25319.dat
    C:\Documents and Settings\All Users.\documents\settings
    C:\Documents and Settings\All Users.\documents\settings\desktop.ini
    C:\Program Files\inetget2
    C:\temp\0b9
    C:\temp\0b9\tmpTF.log
    C:\temp\iee
    C:\temp\iee\tmpZTF.log
    C:\temp\tn3
    C:\WINDOWS\764.exe
    C:\WINDOWS\7search.dll
    C:\WINDOWS\bi.dll
    C:\WINDOWS\bjam.dll
    C:\WINDOWS\bokja.exe
    C:\WINDOWS\cdsm32.dll
    C:\WINDOWS\flt.dll
    C:\WINDOWS\mspphe.dll
    C:\WINDOWS\mssvr.exe
    C:\WINDOWS\pbar.dll
    C:\WINDOWS\saiemod.dll
    C:\WINDOWS\stcloader.exe
    C:\WINDOWS\swin32.dll
    C:\WINDOWS\system32\180ax.exe
    C:\WINDOWS\system32\advvpi32.dll
    C:\WINDOWS\system32\bi.dll
    C:\WINDOWS\system32\biprep.exe
    C:\WINDOWS\system32\drivers\core.cache.dsk
    C:\WINDOWS\system32\drivers\core.sys
    C:\WINDOWS\system32\gtv_sd.bin
    C:\WINDOWS\system32\kkibbz.dll
    C:\WINDOWS\system32\msixu.dll
    C:\WINDOWS\system32\ntos.exe
    C:\WINDOWS\system32\o02PrEz
    C:\WINDOWS\system32\o08PrEz
    C:\WINDOWS\system32\salm.exe
    C:\WINDOWS\system32\satmat.exe
    C:\WINDOWS\system32\sl.bin
    C:\WINDOWS\system32\susp.exe
    C:\WINDOWS\system32\updatetc.exe
    C:\WINDOWS\system32\vxddsk.exe
    C:\WINDOWS\system32\wer8274.dll
    C:\WINDOWS\system32\win
    C:\WINDOWS\system32\WINDBG48.sys
    C:\WINDOWS\system32\wml.exe
    C:\WINDOWS\system32\wsnpoem
    C:\WINDOWS\system32\wsnpoem\audio.dll
    C:\WINDOWS\system32\wsnpoem\video.dll
    C:\WINDOWS\voiceip.dll
    C:\WINDOWS\wr.txt


    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


    -------\LEGACY_CORE
    -------\LEGACY_DOMAINSERVICE
    -------\LEGACY_NDNET1
    -------\LEGACY_POOF
    -------\LEGACY_RUNTIME
    -------\LEGACY_RUNTIME2
    -------\LEGACY_WINDBG48
    -------\core
    -------\kprof
    -------\NDnet1
    -------\poof
    -------\RpcApi
    -------\runtime


    ((((((((((((((((((((((((( Files Created from 2007-06-07 to 2007-07-07 )))))))))))))))))))))))))))))))


    2007-07-07 09:06 34,560 --a------ C:\WINDOWS\system32\drivers\runtime2.sys
    2007-07-07 09:05 51,200 --a------ C:\WINDOWS\nircmd.exe
    2007-07-07 08:15 28,672 --a------ C:\WINDOWS\system32\drivers\CO_Mon.sys
    2007-07-07 08:15 <DIR> d-------- C:\DOCUME~1\MICHAE~1\APPLIC~1\WholeSecurity
    2007-07-05 16:30 <DIR> d-------- C:\Program Files\Lavasoft
    2007-07-05 16:30 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
    2007-07-05 16:27 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
    2007-07-05 13:22 499,712 --a------ C:\WINDOWS\system32\msvcp71.dll
    2007-07-05 13:22 348,160 --a------ C:\WINDOWS\system32\msvcr71.dll
    2007-07-05 12:02 39,936 --a------ C:\WINDOWS\system32\KB42687917.exe
    2007-07-05 12:02 39,936 --a------ C:\WINDOWS\system32\KB26583367.exe
    2007-07-05 12:02 38,912 --a------ C:\WINDOWS\system32\msdun.dll
    2007-07-05 12:02 31,430 --a------ C:\WINDOWS\system32\msdun.exe
    2007-07-05 12:02 31,430 --a------ C:\WINDOWS\system32\KB66507128.exe
    2007-07-05 12:02 245,898 --a------ C:\Temp\aZ005.exe
    2007-07-05 12:02 15,705 --a------ C:\WINDOWS\system32\KB17335212.exe
    2007-07-05 12:02 15,705 --a------ C:\WINDOWS\system32\KB07376580.exe
    2007-07-05 12:02 <DIR> d-------- C:\WINDOWS\system32\win5
    2007-07-05 12:01 31,430 --a------ C:\WINDOWS\system32\KB95342169.exe
    2007-07-05 12:01 212,992 --a------ C:\WINDOWS\system32\KB93736873.exe
    2007-07-05 12:01 18,941 --a------ C:\WINDOWS\system32\KB96926207.exe
    2007-07-05 12:01 13,824 --a------ C:\WINDOWS\system32\KB18561603.exe
    2007-07-05 12:01 13,824 --a------ C:\WINDOWS\system32\KB12931930.exe
    2007-07-05 12:01 10,000 --a------ C:\WINDOWS\system32\gejd9j3jr.dll
    2007-07-02 13:19 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
    2007-06-30 12:00 4 --a------ C:\WINDOWS\system32\stfv.bin
    2007-06-26 07:58 <DIR> d-------- C:\DOCUME~1\MICHAE~1\APPLIC~1\SUPERAntiSpyware.com
    2007-06-26 07:58 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\SUPERAntiSpyware.com
    2007-06-26 07:47 <DIR> d-------- C:\WINDOWS\system32\W5
    2007-06-26 07:47 <DIR> d-------- C:\WINDOWS\system32\W4
    2007-06-26 07:47 <DIR> d-------- C:\WINDOWS\system32\W3
    2007-06-26 07:47 <DIR> d-------- C:\WINDOWS\system32\W2
    2007-06-26 07:47 <DIR> d-------- C:\WINDOWS\system32\W1
    2007-06-26 07:46 <DIR> d-------- C:\Temp
    2007-06-23 08:23 <DIR> d-------- C:\DOCUME~1\MICHAE~1\APPLIC~1\U3


    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

    2007-07-05 19:11:45 -------- d-----w C:\Program Files\SymNetDrv
    2007-06-26 14:04:54 -------- d-----w C:\Program Files\MSN Gaming Zone
    2007-06-04 20:18:48 9,344 ----a-w C:\WINDOWS\system32\drivers\NSDriver.sys
    2007-06-04 20:17:02 8,320 ----a-w C:\WINDOWS\system32\drivers\AWRTRD.sys
    2007-06-04 20:14:56 6,272 ----a-w C:\WINDOWS\system32\drivers\AWRTPD.sys
    2007-04-13 20:19:52 7,680 ----a-w C:\WINDOWS\system32\lsdelete.exe
    2007-04-09 21:06:03 77,280 ----a-w C:\DOCUME~1\MICHAE~1\APPLIC~1\GDIPFONTCACHEV1.DAT


    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{20AD49A2-94F3-42bD-F434-2604812C897C}]
    2007-07-05 12:01 10000 --a------ C:\WINDOWS\System32\gejd9j3jr.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}]
    2006-09-27 20:45 544032 --a------ C:\Program Files\Windows Live Toolbar\msntb.dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "BluetoothAuthenticationAgent"="irprops.cpl" [2002-11-22 17:45 C:\WINDOWS\system32\irprops.cpl]
    "Mouse Suite 98 Daemon"="ICO.EXE" [2002-03-14 19:46 C:\WINDOWS\system32\ico.exe]
    "Hot Key Kbd Daemon"="SKDAEMON.EXE" [2002-07-01 19:24 C:\WINDOWS\system32\SKDAEMON.EXE]
    "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-07-05 13:21]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 15:54]
    "SUPERAntiSpyware"="F:\SUPERAntiSpyware\SUPERAntiSpyware.exe" []
    "autoload"="C:\WINDOWS\System32\drivers\svchost.exe" []
    "autorun"="C:\Documents and Settings\Michael Taylor\svchost.exe" []

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{20AD49A2-94F3-42bD-F434-2604812C897C}"="C:\WINDOWS\System32\gejd9j3jr.dll" [2007-07-05 12:01]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    "{FB40D31A-B1F8-47EA-BC54-D27DDB475978}"="C:\WINDOWS\System32\pmnmnmm.dll" []

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Shell"="explorer.exe C:\WINDOWS\System32\msdun.exe"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\cbxxvsq]
    cbxxvsq.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\pmnmnmm]
    pmnmnmm.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqrs]
    C:\WINDOWS\System32\ssqrs.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vtutt]
    C:\WINDOWS\System32\vtutt.dll

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\aawservice]

    *Newly Created Service* - ALG
    *Newly Created Service* - IPNAT

    HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{Y479C6D0-OTRW-U5GH-S1EE-E02310B4E666}
    C:\WINDOWS\system32\tmrsrv32.exe

    Contents of the 'Scheduled Tasks' folder
    2007-07-07 13:53:08 C:\WINDOWS\tasks\Check Updates for Windows Live Toolbar.job
    2006-12-14 04:53:32 C:\WINDOWS\tasks\Symantec NetDetect.job

    **************************************************************************

    catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-07-07 09:26:39
    Windows 5.1.2600 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    Completion time: 2007-07-07 9:28:22 - machine was rebooted
    C:\ComboFix-quarantined-files.txt ... 2007-07-07 09:28

    --- E O F ---

    and HiJack this

    Logfile of HijackThis v1.99.1
    Scan saved at 9:42:12 AM, on 7/7/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$CHIROPULSE\Binn\sqlservr.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ICO.EXE
    C:\WINDOWS\System32\SKDAEMON.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\NDCMedisoft\Bin\MAPA.EXE
    C:\Documents and Settings\Michael Taylor\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\msdun.exe
    O2 - BHO: C:\WINDOWS\System32\gejd9j3jr.dll - {20AD49A2-94F3-42bD-F434-2604812C897C} - C:\WINDOWS\System32\gejd9j3jr.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [autoload] C:\WINDOWS\System32\drivers\svchost.exe
    O4 - HKCU\..\Run: [autorun] C:\Documents and Settings\Michael Taylor\svchost.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?3b70b37a191e4d7085f32f7b0e701ad3
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?3b70b37a191e4d7085f32f7b0e701ad3
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O11 - Options group: [JAVA_IBM] Java (IBM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {1546270A-39E3-47A3-B3B1-099396770F8F} (Utils Class) - https://claims.realmed.com/cabs/RealMedVC.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - https://claims.realmed.com/cabs/msxml4.cab
    O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtend.net/code/chm/xpre.chm::/xpreload.ocx
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://realmed.webex.com/client/T23L/support/ieatgpc.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: cbxxvsq - cbxxvsq.dll (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: pmnmnmm - pmnmnmm.dll (file missing)
    O20 - Winlogon Notify: ssqrs - C:\WINDOWS\System32\ssqrs.dll (file missing)
    O20 - Winlogon Notify: vtutt - C:\WINDOWS\System32\vtutt.dll (file missing)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: pebundle - Unknown owner - cmd /k start c:\RealMed\bin\pebundle.exe (file missing)
    O23 - Service: rmschedule - Unknown owner - cmd /k start C:\WINDOWS\system32\rmgenericscheduler.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
     
  12. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    I just ran Vundo and it didn't pick up any problems????
     
  13. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You may want to print this or save it to notepad as we will go to safe mode.

    Fix these with HiJackThis – mark them, close IE, click fix checked

    O2 - BHO: C:\WINDOWS\System32\gejd9j3jr.dll - {20AD49A2-94F3-42bD-F434-2604812C897C} - C:\WINDOWS\System32\gejd9j3jr.dll

    O4 - HKCU\..\Run: [autoload] C:\WINDOWS\System32\drivers\svchost.exe

    O4 - HKCU\..\Run: [autorun] C:\Documents and Settings\Michael Taylor\svchost.exe

    O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!http://adxtend.net/code/chm/xpre.chm::/xpreload.ocx

    O20 - Winlogon Notify: cbxxvsq - cbxxvsq.dll (file missing)

    O20 - Winlogon Notify: pmnmnmm - pmnmnmm.dll (file missing)

    O20 - Winlogon Notify: ssqrs - C:\WINDOWS\System32\ssqrs.dll (file missing)

    O20 - Winlogon Notify: vtutt - C:\WINDOWS\System32\vtutt.dll (file missing)

    DownLoad Killbox from one of these links

    http://www.downloads.subratam.org/KillBox.zip or
    http://www.thespykiller.co.uk/files/killbox.exe

    Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

    C:\WINDOWS\System32\gejd9j3jr.dll
    C:\WINDOWS\System32\drivers\svchost.exe
    C:\Documents and Settings\Michael Taylor\svchost.exe

    Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

    START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Not all temp files will delete and that is normal
    Empty the recycle bin
    Boot and post a new hijack log from normal NOT safe mode

    Please give feedback on what worked/didn’t work and the current status of your system
     
  14. docmtaylor

    docmtaylor Thread Starter

    Joined:
    Jun 13, 2007
    Messages:
    11
    Thanks for your help. IE has been restored.... I think.

    Killbox was able to find and remove

    C:\WINDOWS\System32\gejd9j3jr.dll

    but was unable to find (told me that it doesn't exist):

    C:\WINDOWS\System32\drivers\svchost.exe
    C:\Documents and Settings\Michael Taylor\svchost.exe

    I also was deleting C:\Windows\temp

    The only file present was Perflib_Perfdata_4d8 (a DAT file)

    I was unable to delete this file, told me that the file was in use or access was denied.

    Here is my latest HiJack This log

    Logfile of HijackThis v1.99.1
    Scan saved at 8:17:46 AM, on 7/9/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ICO.EXE
    C:\WINDOWS\System32\SKDAEMON.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$CHIROPULSE\Binn\sqlservr.exe
    c:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Michael Taylor\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\System32\msdun.exe
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?3b70b37a191e4d7085f32f7b0e701ad3
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?3b70b37a191e4d7085f32f7b0e701ad3
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
    O11 - Options group: [JAVA_IBM] Java (IBM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {1546270A-39E3-47A3-B3B1-099396770F8F} (Utils Class) - https://claims.realmed.com/cabs/RealMedVC.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - https://claims.realmed.com/cabs/msxml4.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://realmed.webex.com/client/T23L/support/ieatgpc.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: pebundle - Unknown owner - cmd /k start c:\RealMed\bin\pebundle.exe (file missing)
    O23 - Service: rmschedule - Unknown owner - cmd /k start C:\WINDOWS\system32\rmgenericscheduler.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
     
  15. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    It appears you have both Norton and AVG AV - remove one (Norton) - there should only be one active AV on a system


    Hoe is the system now???
     
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