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Solved: I suddenly can't log into my hotmail account or into other accounts

Discussion in 'Windows XP' started by Saussure, Oct 19, 2005.

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  1. Saussure

    Saussure Thread Starter

    Joined:
    Feb 28, 2005
    Messages:
    377
    Since this morning, I can no longer log into my hotmail account or into my account on a website where one can upload texts from one's home computer and post them on said website. If I try to log in, all I get is "page cannot be displayed" each time. It doesn't make a difference whether I use Internet Explorer or Firefox. I can only log into hotmail and into the text-website if I deactivate Windows Firewall and use my VPN client instead (the VPN client doesn't work with the firewall on). So I tried logging in without Windows Firewall and without the VPN client - it didn't work. So I don't know where the problem lies. I have never had it before. My computer runs on Windows XP Home SP2 with the latest patches installed. There are no viruses or spyware...not that I can see, anyway. I am posting my hijack log just in case, though.
    I don't want to use my VPN client all the time just to check my hotmail account and upload documents, especially since the VPN client is property of my university and strictly for research purposes...Here you go:

    Logfile of HijackThis v1.99.1
    Scan saved at 23:36:01, on 19.10.2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Programme\HP\HP Software Update\HPWuSchd.exe
    C:\Programme\HP\hpcoretech\hpcmpmgr.exe
    C:\Programme\Java\jre1.5.0_04\bin\jusched.exe
    C:\Programme\1-Click Answers\answers.exe
    C:\Programme\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Programme\Microsoft Encarta\Encarta Enzyklop├Ądie Professional 2005 DVD\EDICT.EXE
    C:\PROGRA~1\GEMEIN~1\GURUNE~1\agtserv.exe
    C:\OPLIMIT\ocrawr32.exe
    C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
    C:\Programme\Uni Basel\VPN Service\cvpnd.exe
    C:\Programme\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Programme\Sony\vaio media music server\SSSvr.exe
    C:\Programme\sony\photo server 20\appsrv\PicAppSrv.exe
    C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe
    C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\SV_Httpd.exe
    C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\UPnPFramework.exe
    C:\Programme\Internet Explorer\iexplore.exe
    C:\Programme\Messenger\msmsgs.exe
    C:\Programme\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.amiright.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.baz.ch
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programme\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: 1-Click Answers - {7754C418-F62E-44aa-B169-E719E718BCFD} - C:\PROGRA~1\1-CLIC~1\IEToolbar\AnswersToolbarU.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programme\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Programme\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programme\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKCU\..\Run: [updateMgr] C:\Programme\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
    O4 - Startup: OCRAWARE.lnk = C:\OPLIMIT\OCRAWARE.EXE
    O4 - Global Startup: 1-Click Answers.lnk = C:\Programme\1-Click Answers\answers.exe
    O4 - Global Startup: Adobe Reader - Schnellstart.lnk = C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programme\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
    O4 - Global Startup: Uni Basel VPN Service.lnk = C:\Programme\Uni Basel\VPN Service\vpngui.exe
    O8 - Extra context menu item: &Google Search - res://c:\programme\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\programme\google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Answers... - file:C:\Programme\1-Click Answers\Html\atiemenu.htm
    O8 - Extra context menu item: Backward Links - res://c:\programme\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programme\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Encarta &Definition - http://encarta.msn.com/encnet/features/dictionary/quickDictionary.htm
    O8 - Extra context menu item: Save Flash - res://C:\Programme\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
    O8 - Extra context menu item: Similar Pages - res://c:\programme\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\programme\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: Recherche-Assistent - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
    O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Programme\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: *.vaio-link.com
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab30149.cab
    O16 - DPF: {3B0EA9E6-7003-4B38-B398-9B1B6DF439C5} - http://download1.answers.com/pub/AnswersSetup.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by10fd.bay10.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab30149.cab
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Programme\Uni Basel\VPN Service\cvpnd.exe
    O23 - Service: Norton AntiVirus Auto-Protect-Dienst (navapsvc) - Symantec Corporation - C:\Programme\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\GEMEIN~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\GEMEIN~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Programme\Sony\vaio media music server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
    O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Programme\Gemeinsame Dateien\Sony Shared\vaio media platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
    O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\vaio media platform\UPnPFramework.exe
    O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Programme\sony\photo server 20\appsrv\PicAppSrv.exe
    O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
    O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\UPnPFramework.exe
     
As Seen On
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