I came home last night and got back on my laptop. When I turned it on some message came on after I put in my password, something about programs, then my screen came up with all my icons. My background pic that I had was gone, it was now Gateway, (like it reset itself), so I went into my pictures to reset it and all my Pictures, documents, etc.. are gone. I have no idea how to retrieve them. I did a full virus scan, and there is no viruses, etc on it, so can anyone please tell me whats going on? Another thing that I noticed is everytime I turn my laptop off, and turn it back on, everything I did as far as changing my homepage is gone as well, even all the sites I just visited,like it keeps resetting. Someone replied with a link that gave me some things to do, but none of it worked. I did system restore and it said nothing has been changed, I tried doing new user account but nothing is transferring to it.
I have no idea how to retrieve these files. All the icons are there, but everything is gone from them. Any help would be greatly appreciated!!
I have no idea how to retrieve these files. All the icons are there, but everything is gone from them. Any help would be greatly appreciated!!