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Solved: IE 6 Error Problem

Discussion in 'All Other Software' started by DeeRettig, Feb 12, 2005.

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  1. DeeRettig

    DeeRettig Thread Starter

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    "Microsoft Internet Explorer has encountered a problem and needs to close." :eek:
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

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    Welcome to TSG :)

    Could you maybe edit the size of your font?

    Is that the exact error you get? Does it mention any DLL?
     
  3. DeeRettig

    DeeRettig Thread Starter

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    I went to Microsoft's support page and they said to download this fix and I did it, but it didn't work. This was the info:

    SYMPTOMS
    When two pop-up windows appear at the same time in Microsoft Internet Explorer 6 Service Pack 1 (SP1), Internet Explorer 6 may unexpectedly quit, and you may receive the following error message:
    Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
    RESOLUTION
    Update information
    To resolve this problem, install security update 867282 (MS05-014). For additional information about security update 867282, visit the following Microsoft Web sites: Hope it is okay to post this here ... Thanks, Dee
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

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    Thanks for changing the font :)

    So this happens when you have 2 pages open?
     
  5. DeeRettig

    DeeRettig Thread Starter

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    Yes, exactly ... 2 or more pages, but ONLY if I have them up at once. Like when they pop up ... ie: I currently have 5 pages open, but, I only bring up one page at a time ...
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

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    What version of Windows?
     
  7. DeeRettig

    DeeRettig Thread Starter

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    I have XP
     
  8. DeeRettig

    DeeRettig Thread Starter

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    It's fixed !!! Yahoo! :) Thanks for your input ... just wanted to let you know and it's good to know you guys are here!
     
  9. Cheeseball81

    Cheeseball81 Retired Moderator

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    I was about to give you a link to repair IE :eek:

    How did you go about to resolve the issue?
     
  10. DeeRettig

    DeeRettig Thread Starter

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    I went back to Microsoft and found something else to try and also, I got rid of a bunch of new games I had downloadewd off of the internet. Also, I ran my Ad-Aware. I had 131 instances of Malware and Data Miners! Anyway, lol, I am not sure which one worked, but I am really happy it is fixed! :) Thanks again for your input!
     
  11. Cheeseball81

    Cheeseball81 Retired Moderator

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    You're welcome

    Glad to hear it got resolved :)

    You can mark your thread "Solved" from the Thread Tools drop down menu
     
  12. DeeRettig

    DeeRettig Thread Starter

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    Oh, okay ... TY :)
     
  13. Cheeseball81

    Cheeseball81 Retired Moderator

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    You're welcome :)

    Take care!
     
  14. DeeRettig

    DeeRettig Thread Starter

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    BTW ... How do you get to be a "Distinguished Member"? :)
     
  15. Cheeseball81

    Cheeseball81 Retired Moderator

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    Once you reach 2,000 posts lol
     
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