Solved: IE - DNS error

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bcutler

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Joined
Sep 19, 2003
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12
New to forums - Thanks in advance

After running fine for years my IE browser suddenly will not connect. My outlook express also tells me that it cannot find my pop host. My Internet connection show that I am connected. Any recommendations.

I am running IE 5.0. Will installing 6.0 help by any chance?
 
Joined
Jun 19, 2003
Messages
1,241
Hi bcutler, and welcome to TSG.. :)

First thing to try is a repair. Please click on Start | Settings | Control Panel | Add/Remove Programs, then scroll down the list and highlight Internet Explorer 5.0 and Internet Tools by clicking once. A button will illuminate under the list saying Add/Remove program. Click on that and then click on the option to Repair, and click OK. That should sort it out for you.

If not, could you download 'Hijack This!' from http://www.spywareinfo.com/files/hijackthis.zip
Unzip, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, click "Save Log", and copy and paste it in a reply.

This will give us a rundown of what’s going on in your PC. One of us here will be glad to analyse it for you. Don’t fix anything yourself yet, as a lot of the stuff on that list will be harmless or required.

Cheers

Liam
 

bcutler

Thread Starter
Joined
Sep 19, 2003
Messages
12
thanks for the quick response. I will download Hijack here at work, take it home and try to 1) repair IE 5.0 then 2) scan hijack.

will post results

Bruce
 

bcutler

Thread Starter
Joined
Sep 19, 2003
Messages
12
using repair did not solve my problem. here is a copy of the hijackthis file that was scanned. any help you can provide is appreciated. ps, I will be switching to a SBC/Yahoo DSL this weekend and they put you on their own Yahoo browser. Will my problem be a mute point at that time?

Logfile of HijackThis v1.97.2
Scan saved at 6:09:30 AM, on 9/25/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE
C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
C:\PROGRAM FILES\PALM\HOTSYNC.EXE
C:\WINDOWS\DRWATSON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PopUpKiller] C:\PROGRAM FILES\POPUP KILLER\POPUPKILLER.EXE
O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\hotsync.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Drwatson.lnk = C:\WINDOWS\DRWATSON.EXE
O9 - Extra button: RealGuide (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet3_88.dll' missing
O12 - Plugin for .3dml: C:\Program Files\Flatland\NProver.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {73020B72-CDD6-4F80-8098-1B2ECD9CA4CA} (HearMe VoiceCREATOR) - http://vp.hearme.com/products/vp/embedded/plugins/evp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://stream10k.redhotnetworks.com/cabs/videox.cab
O16 - DPF: {85411480-DDF9-11D0-8F52-080009CDBAA9} (Starwave_Comparison_Chart) - http://stats.espn.go.com/java/OuterComparisonChart.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/015dd22eeec724281d04/netzip/RdxIE2.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
 
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