Solved: IE hijacking

When launching IE, my default which was MSNBC.COM, is now www.blank.
Any attempt to get to MSNBC or other sites, results in IE returning to www.blank. I have run HijackThis and have enclosed the results. Please help!!

Logfile of HijackThis v1.98.2
Scan saved at 11:09:05 PM, on 9/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot\TeaTimer.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\QUICKENW\bagent.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Jeff\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CE934737-F420-4D71-A46D-EBF99B7CE021} - (no file)
O2 - BHO: (no name) - {FB9FFEB6-1542-416F-8408-D6CD70E499EE} - C:\WINDOWS\System32\kfk.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\PopUpCop\PopUpCop.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot\TeaTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O8 - Extra context menu item: Open Image in New Window - res://C:\Program Files\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O18 - Filter: text/html - {95EF925E-4FEE-418E-B6DD-E0B5A069DB39} - C:\WINDOWS\System32\kfk.dll
O18 - Filter: text/plain - {95EF925E-4FEE-418E-B6DD-E0B5A069DB39} - C:\WINDOWS\System32\kfk.dll

 

Have these instructions printed or in a convenient Notepad (or Wordpad) file so you can view them in Safe Mode. Have "show hidden (or all) files" checked in Folder Options > View in case you have to search for any hidden files to delete. Also ensure you do NOT have "hide file extensions..." enabled in Folder Options > View

Download and unzip to a convenient location the CoolWebShredder, CWShredder.exe available here: http://www.computercops.biz/downloads-cat-14.html

Then:

1 >> Restart in Safe Mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

2 >> In Safe Mode run the CoolWebShredder and have it "fix" detected problems. Then run HijackThis and check and "fix" the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {FB9FFEB6-1542-416F-8408-D6CD70E499EE} - C:\WINDOWS\System32\kfk.dll

O18 - Filter: text/html - {95EF925E-4FEE-418E-B6DD-E0B5A069DB39} - C:\WINDOWS\System32\kfk.dll
O18 - Filter: text/plain - {95EF925E-4FEE-418E-B6DD-E0B5A069DB39} - C:\WINDOWS\System32\kfk.dll


Hijackthis should delete it, but ensure that C:\WINDOWS\System32\kfk.dll

is no longer present. If it is, try right clicking on it and renaming it: kfk.bad

Additional cleanup instructions: Go to the Control Panel > Internet Options applet. Clear the Temporary Internet Cache, History and Offline Content. Go to the Programs tab and select "reset web settings", including your home page if it has been altered. You can reset that later to what you desire.

Go to Start > Run, enter %temp% and then click Edit > Select All. Right click on the selected files and folders and delete them

Reboot. A full Ad-aware SE scan is also a good idea. Update it before running and include the VX2 Plugin:

Ad-Aware Home Page


http://download.lavasoft.de.edgesuite.net/public/plvx2cleaner.exe

The VX2 plugin will be available in the "add-ons" window once installed and is run from there.

Then give us a new HijackThis scanlog. For these particular Hijacks, sometimes additional tools are necessary to discover and remove hidden files.

 

Hi,
The about:blank problem is kicking my @%&%#!!!. I've enclosed the log for your review and comments. Please help.

Logfile of HijackThis v1.98.2
Scan saved at 2:47:04 PM, on 10/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot\TeaTimer.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\QUICKENW\bagent.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\PopUpCop\PCCloser.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jeff\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: (no name) - {7C77E8C2-6241-465F-BE11-3CFAD87CC028} - C:\WINDOWS\System32\gige.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\PopUpCop\PopUpCop.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot\TeaTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O8 - Extra context menu item: Open Image in New Window - res://C:\PROGRA~1\PopUpCop\popupcop.dll/imagenew
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O18 - Filter: text/html - {FA572C12-1DC5-487E-935C-13FD7DEBED27} - C:\WINDOWS\System32\gige.dll
O18 - Filter: text/plain - {FA572C12-1DC5-487E-935C-13FD7DEBED27} - C:\WINDOWS\System32\gige.dll

 

Please do this:

Click here to download FindNFix.

Extract it (it should autoextract to C:\FindnFix when you double click it)

Go to the C:\FindnFix folder and doubleclick on !LOG!.BAT and let it run. It will generate a log.txt file. Copy and paste log.txt back here in your next reply.

 

Here is the log file that FindNFix generated. I've provided a copy and paste per your request and also attached the log file.

Mon 25 Oct 04 01:01:01

»»»»»»»»»»»»»»»»»»***LOG!***(*updated *9/1*)»»»»»»»»»»»»»»»»

*System:
Microsoft Windows XP Professional 5.1 Service Pack 1 (Build 2600)
*IE version:
6.0.2800.1106 SP1-Q810847-Q813951-Q813489-Q330994-Q818529-Q822925-Q832894-Q837009-Q831167-Q867801-Q823353

The type of the file system is NTFS.


MS-DOS Version 5.00.500

*command.com test passed!

__________________________________
!!*Creating backups...!!

The operation completed successfully
1:01:00.34 Mon 10/25/2004
__________________________________

*Local time:
Monday, October 25, 2004 (10/25/2004)
1:01 AM, Central Standard Time
*Uptime:
1:01:03 up 0 days, 12:20:56

*Path:
C:\FINDnFIX
----------------------------------------------------
»»Member of...: ("ADMIN" logon + group match required!)

User is a member of group D8TKCM21\None.
User is a member of group \Everyone.
User is a member of group BUILTIN\Administrators.
User is a member of group BUILTIN\Users.
User is a member of group \LOCAL.
User is a member of group NT AUTHORITY\INTERACTIVE.
User is a member of group NT AUTHORITY\Authenticated Users.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Group BUILTIN\Administrators matches list.
Group BUILTIN\Users matches list.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User: [D8TKCM21\Jeff], is a member of:

BUILTIN\Administrators
\Everyone

Running in WORKSTATION MODE.

SystemDrive is C:
SystemRoot is C:\WINDOWS
Logon Domain is D8TKCM21
Administrator's Name is Jeff
Computer Name is D8TKCM21
LOGON SERVER is \\D8TKCM21

»»»»»»»»»»»»»»»»»»*** Note! ***»»»»»»»»»»»»»»»»
The list will produce a small database of files that will match certain criteria.
Ex: read only files, s/h files, last modified date. size, etc.
The filters provided and registry scan should match the
corresponding file(s) listed.
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Unless the file match the entire criteria, it should not be pointed to remove
without attempting to confirm it's nature!
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
At times there could be several (legit) files flagged, and/or duplicate culprit file(s)!
If in doubt, always search the file(s) and properties according to criteria!

The file(s) found should be moved to \FINDnFIX\"junkxxx" Subfolder

______________________________________________________________________________
***YOU NEED TO DISABLE YOUR ACTIVE ANTI VIRUS PROTECTION TO AVOID CONFLICTS!***
______________________________________________________________________________

......Scanning for file(s)...
*Note! The list(s) may include legitimate files!
»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»

»»»»» (*1*) »»»»» .........
»»Read access error(s)...

C:\WINDOWS\SYSTEM32\CTLNJFN.DLL +++ File read error
\\?\C:\WINDOWS\System32\CTLNJFN.DLL +++ File read error

»»»»» (*2*) »»»»»........
CTLNJFN.DLL Can't Open!

»»»»» (*3*) »»»»»........

No matches found.

unknown/hidden files...

No matches found.

»»»»» (*4*) »»»»».........
Sniffing..........
Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

SNiF 1.34 statistics

Matching files : 0 Amount in bytes : 0
Directories searched : 1 Commands executed : 0

Masks sniffed for: *.DLL

»»»»»(*5*)»»»»»
¯ Access denied ® ..................... CTLNJFN.DLL .....35840 17.04.2004

»»»»»(*6*)»»»»»
fgrep: can't open input C:\WINDOWS\SYSTEM32\CTLNJFN.DLL

»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»
»»»»»Search by size...
*List of files and specs according to 'size' :
*Note: Not all files listed here are infected, but *may include* the
name and spces of the offending file...
___________________________________________________________________________
Path: C:\WINDOWS\SYSTEM32 Including: *.DLL

134. Ctlnjfn Dll 35,840 . . R . A 4-17-04 12:25 am

____________________________________________________________________________
*By size and date...


No matches found.

No matches found.

No matches found.

Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

SNiF 1.34 statistics

Matching files : 0 Amount in bytes : 0
Directories searched : 1 Commands executed : 0

Masks sniffed for: *.DLL
Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

SNiF 1.34 statistics

Matching files : 0 Amount in bytes : 0
Directories searched : 1 Commands executed : 0

Masks sniffed for: *.DLL
Power SNiF 1.34 - The Ultimate File Snifferdog. Created Mar 16 1992, 21:09:15.

SNiF 1.34 statistics

Matching files : 0 Amount in bytes : 0
Directories searched : 1 Commands executed : 0

Masks sniffed for: *.DLL

»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»


BHO search and other files...

fgrep: can't open input C:\WINDOWS\SYSTEM32\CTLNJFN.DLL
**File C:\WINDOWS\SYSTEM32\GIGE.DLL
000020E4: 25 25 25 30 32 78 00 00 . 00 00 00 00 C0 82 05 B3 %%%02x.. ....À‚.³


No matches found.

"C:\WINDOWS\SYSTEM32\"
gige.dll Sep 9 2004 31744 "gige.dll"

1 item found: 1 file, 0 directories.
Total of file sizes: 31,744 bytes 31.00 K

*sp.html found in temp folder:
--a-- - - - - - 7,976 10-24-2004 sp.html
File: <C:\DOCUME~1\Jeff\LOCALS~1\Temp\sp.html>

CRC-32 : 93866C48

MD5 : CE5B5B5B DFD4A959 9F4A95C7 6FA46BD2




*Filter keys search...
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html
CLSID = {FA572C12-1DC5-487E-935C-13FD7DEBED27}

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/plain
CLSID = {FA572C12-1DC5-487E-935C-13FD7DEBED27}

»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»*»»»
»»Size of Windows key:
(*Default-450 *No AppInit-398 *fake(infected)-448,504,512...)

Size of HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Windows: 448

»»Checking for AppInit_DLLs (empty) value...
________________________________
!"AppInit_DLLs"=""!

Value does not match
________________________________

»»Comparing *saved* key with *original*...

REGDIFF 2.1 - Freeware written by Gerson Kurz (http://www.p-nand-q.com)

Comparing File #1 (Keys1\winkey.reg) with File #2 (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows).

Value "AppInit_DLLs" in key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows" has different lengths (1 vs 32)

»»Dumping Values........
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\DeviceNotSelectedTimeout SZ 15
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota DWORD 00002710
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Spooler SZ yes
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\swapdisk SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\TransmissionRetryTimeout SZ 90
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota DWORD 00002710

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
AppInit_DLLs = (*** MISSING TRAILING NULL CHARACTER ***)
DeviceNotSelectedTimeout = 15
GDIProcessHandleQuota = REG_DWORD 0x00002710
Spooler = yes
swapdisk =
TransmissionRetryTimeout = 90
USERProcessHandleQuota = REG_DWORD 0x00002710

»»Security settings for 'Windows' key:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
(NI) ALLOW Read BUILTIN\Users
(IO) ALLOW Read BUILTIN\Users
(NI) ALLOW Read BUILTIN\Power Users
(IO) ALLOW Read BUILTIN\Power Users
(NI) ALLOW Full access BUILTIN\Administrators
(IO) ALLOW Full access BUILTIN\Administrators
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access BUILTIN\Administrators
(IO) ALLOW Full access CREATOR OWNER

Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
Read BUILTIN\Users
Read BUILTIN\Power Users
Full access BUILTIN\Administrators
Full access NT AUTHORITY\SYSTEM



»»Performing string scan....
00001150: ?
00001190: vk @ f AppInit_
000011D0LLs G C : \ W I N D O W S \ S y s t e m 3 2 \ c t l n j f
00001210:n . d l l vk X UDeviceNotSelecte
00001250:dTimeout 1 5 @ 9 0 | vk ' z
00001290:GDIProcessHandleQuota" vk Spooler2 y e
000012D0:s n ( x vk =pswapdisk
00001310: vk h R TransmissionRetryTimeout ( x
00001350: ` vk ' i USERProcessHandleQuotai
00001390
000013D0:
00001410:
00001450:
00001490:
000014D0:
00001510:
00001550:
00001590:
000015D0:

---------- WIN.TXT
fùAppInit_DLLs֍æG¸ÿÿÿC
--------------
--------------
$011C8: AppInit_DLLs
$0123F: UDeviceNotSelectedTimeout
$0128F: zGDIProcessHandleQuota
$01328: TransmissionRetryTimeout
$01378: USERProcessHandleQuotai
--------------
--------------
C:\WINDOWS\System32\ctlnjfn.dll
--------------
--------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"DeviceNotSelectedTimeout"="15"
"GDIProcessHandleQuota"=dword:00002710
"Spooler"="yes"
"swapdisk"=""
"TransmissionRetryTimeout"="90"
"USERProcessHandleQuota"=dword:00002710

.............
A handle was successfully obtained for the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows key.
This key has 0 subkeys.
The AppInitDLLs value exists and reports as 64 bytes, including the 2 for string termination.

[AppInitDLLs]
Ansi string : "C:\WINDOWS\System32\ctlnjfn.dll"
0000 43 00 3a 00 5c 00 57 00 49 00 4e 00 44 00 4f 00 | C.:.\.W.I.N.D.O.
0010 57 00 53 00 5c 00 53 00 79 00 73 00 74 00 65 00 | W.S.\.S.y.s.t.e.
0020 6d 00 33 00 32 00 5c 00 63 00 74 00 6c 00 6e 00 | m.3.2.\.c.t.l.n.
0030 6a 00 66 00 6e 00 2e 00 64 00 6c 00 6c 00 00 00 | j.f.n...d.l.l...
-----------------------

»»»»»»Backups list...»»»»»»
1:02:28 up 0 days, 12:22:20
-----------------------
Mon 25 Oct 04 01:02:28


C:\FINDNFIX\
keyback.hiv Mon Oct 25 2004 1:01:02a A.... 8,192 8.00 K

1 item found: 1 file, 0 directories.
Total of file sizes: 8,192 bytes 8.00 K

C:\FINDNFIX\KEYS1\
winkey.reg Mon Oct 25 2004 1:01:02a A.... 287 0.28 K

1 item found: 1 file, 0 directories.
Total of file sizes: 287 bytes 0.28 K

*Temp backups...

"C:\Documents and Settings\Jeff\Local Settings\Temp\Backs2\"
keyback2.hi_ Oct 25 2004 8192 "keyback2.hi_"
winkey2.re_ Oct 25 2004 287 "winkey2.re_"

2 items found: 2 files, 0 directories.
Total of file sizes: 8,479 bytes 8.28 K
-D---- JUNKXXX 00000000 01:01.02 25/10/2004
A----- STARTIT .BAT 00000060 01:01.02 25/10/2004

________________________________________________________________________________
***THE FIX IS NOT COMPATIBLE WITH EARLIER;UNPATCHED VERSIONS OF WIN2K'(SP3 and BELLOW)'
AND/OR LAX OF SECURITY UPDATES AND SERVICE PACKS FOR ALL PLATFORMS!
MINIMAL REQUIREMENTS INCLUDE:
_________XP HOME/PRO; SP1; IE6/SP1
_________2K/SP4; IE6/SP1
________________________________________________________________________________
»»»»»*** www10.brinkster.com/expl0iter/freeatlast/FNF/ ***»»»»»
-----END------
Mon 25 Oct 04 01:02:29


 

1 >> Follow these instructions carefully:

a) Close all open programs and be prepared to restart the computer


b) Open the folder FINDnFIX\Keys1 and run FIX.bat file.

You should receive a prompt that the computer will restart in 15 seconds

2 >> On restart, Go to Start/Search, and find:
CTLNJFN.DLL (Should be in System32 folder)

-When found, select (highlight) the CTLNJFN.DLL file (as it should be visible)

And use the folder's top menu:

edit >> move to folder >>

Scroll to and Select the following path as destination:

c:\FindnFix

>> Click once to expand, and select the

junkxxx Subfolder

as final destination, and move the CTLNJFN.DLL into that Subfolder.(C:\FINDnFIX\junkxxx)

(you might get a prompt about 'read-only' file -Simply 'ok' it!)
--------------------------------------------------------------
3 >> When done, Open the C:\FINDnFIX folder and Run the


RESTORE.bat


It should run and generate new log (log2.txt)

4 >> Cleanup:

Open FINDnFIX\Files2

Run zipzap.bat

It performs cleanup and puts a zipped copy of the bad file in junkxxx.zip

5 >> then follow these instructions:

Have these instructions printed or in a convenient Notepad (or Wordpad) file so you can view them in Safe Mode. Have "show hidden (or all) files" checked in Folder Options > View in case you have to search for any hidden files to delete. Also ensure you do NOT have "hide file extensions..." enabled in Folder Options > View

Download and unzip to a convenient location the CoolWebShredder, CWShredder.exe available here: http://www.intermute.com/spysubtract/cwshredder_download.html

Then:

1 >> Restart in Safe Mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

2 >> In Safe Mode run the CoolWebShredder and have it "fix" detected problems. Then run HijackThis and check and "fix" the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {7C77E8C2-6241-465F-BE11-3CFAD87CC028} - C:\WINDOWS\System32\gige.dll

O18 - Filter: text/html - {FA572C12-1DC5-487E-935C-13FD7DEBED27} - C:\WINDOWS\System32\gige.dll
O18 - Filter: text/plain - {FA572C12-1DC5-487E-935C-13FD7DEBED27} - C:\WINDOWS\System32\gige.dll

Additional cleanup instructions: Go to the Control Panel > Internet Options applet. Clear the Temporary Internet Cache, History and Offline Content. Go to the Programs tab and select "reset web settings", including your home page if it has been altered. You can reset that later to what you desire.

Go to Start > Run, enter %temp% and then click Edit > Select All. Right click on the selected files and folders and delete them


Finally, reboot and post a new HijackThis Scanlog.

 

At this point everything looks cleaned up and functional. I enclosed a new copy of the Hijack scan log. Thanks a million!!!

Logfile of HijackThis v1.98.2
Scan saved at 7:34:27 PM, on 11/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Jeff\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PopUpCop - {DB43E4E6-FF8A-4018-8C8E-F68587A44A73} - C:\PROGRA~1\PopUpCop\PopUpCop.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net

 

The scanlog looks fine.

You can delete the FindnFix folder in c: now and it is also a good time to reset the System Restore cache by following these directions:

http://service1.symantec.com/SUPPOR...5065b3834b10031488256b0900255ea7?OpenDocument

I'll mark the thread "Solved" but for future reference this is now something you can do yourself through the Thread Tools tab.

You're most welcome, from the both of us, certainly....