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Solved: iexplorer.exe & msmgr.exe in Task Manager

Discussion in 'Virus & Other Malware Removal' started by Crimxan, Apr 18, 2008.

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  1. Crimxan

    Crimxan Thread Starter

    Joined:
    Apr 18, 2008
    Messages:
    16
    So, I read this forums realtively regularly, and they have helped alot in the past.

    I have a similar problem as Magician did in a solved thread, which is iexplorer.exe is running as resident in my processes and like Magician, each time I end process it will return, also MSN messenger is running (even after I have uninstalled it via Add/Remove Programs utility) and I can end process but when I reboot it will return.

    I have run a virus scan/clean with the following applications-
    Panda Securities IS
    Ad-ware Pro
    Spywareblaster
    Spybot S&D

    I have also utilized:
    LSP fix
    CW shredder

    I attempted run http://www.newdotnet.com/removal.html, however that page is down.

    I have attempted the above in safe mode, with my router switched off and system restore disabled...

    sigh...

    any help would be greatly appreicated.

    my Hijack this log file:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:33:34 PM, on 4/18/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\System32\cisvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\AVENGINE.EXE
    C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
    c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
    C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
    C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\WebProxy.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\PavBckPT.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\psimreal.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\avciman.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.verizon.net/central/vzc.portal?_nfpb=true&_pageLabel=customer
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60334
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60334
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O1 - Hosts: 102.54.94.97 rhino.acme.com # source server
    O1 - Hosts: 38.25.63.10 x.acme.com # x client host
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Internet Security 2008\Inicio.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: MiniEYE-MiniREAD Launch.lnk = C:\Program Files\Infinite Mind LC\eyeQ\ARLaunch.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1205482875078
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL...-jc.cab&File=jinstall-6u5-windows-i586-jc.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O21 - SSODL: SvcLauncher - {E3005DFF-5831-BF2C-D862-6A70A4DC3CF0} - C:\WINDOWS\system32\rxgnbuqvu\Director_ddwljhae.dll
    O22 - SharedTaskScheduler: SvcLauncher - {E3005DFF-5831-BF2C-D862-6A70A4DC3CF0} - C:\WINDOWS\system32\rxgnbuqvu\Director_ddwljhae.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
    O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
    O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe
    O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe

    --
    End of file - 9254 bytes


    Thanks in Advance for any suggestions
    Crim
     
  2. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, Crimxan :)

    Welcome.

    Please download the OTMoveIt2 by OldTimer.
    • Save it to your desktop.

    Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

    O21 - SSODL: SvcLauncher - {E3005DFF-5831-BF2C-D862-6A70A4DC3CF0} - C:\WINDOWS\system32\rxgnbuqvu\Director_ddwljhae.dll
    O22 - SharedTaskScheduler: SvcLauncher - {E3005DFF-5831-BF2C-D862-6A70A4DC3CF0} - C:\WINDOWS\system32\rxgnbuqvu\Director_ddwljhae.dll


    Now close all windows and browsers, other than HiJackThis, then click Fix Checked.

    Close Hijackthis.
    • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
    • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
    • Click the red Moveit! button.
    • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
    • Close OTMoveIt2
    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

    [​IMG]Download Deckard's System Scanner (DSS) from here or here to your Desktop. Note: You must be logged onto an account with administrator privileges.
    1. Close all applications and windows.
    2. Double-click on dss.exe to run it, and follow the prompts.
    3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
    4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of both, the main.txt and the extra.txt in your next reply.
    If the files are too long, attach them to a reply:
    1. Scroll down and click the [Manage Attachments] button
    2. Browse to the following folder:
      • C:\Deckard\System Scanner
    3. Click Upload to upload these files one by one
    4. Submit your reply
     
  3. Crimxan

    Crimxan Thread Starter

    Joined:
    Apr 18, 2008
    Messages:
    16
    OMG!!!! :eek: I have been unable to get to a computer with net access on my pc since Friday, Just this morning I decided to dump everything and reformat. (I am writing this from work... :( )

    So i don't know if this would have helped, but I am going to make sure I have the apps you listed in my /antispyware&antivirusApps folder for future use.

    I sincerely appreciate you taking the time to reply, and I will make a donation to the site simply because its just a great resource that should get the support it deserves.
     
  4. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Sorry to learn that, but sometimes is the only way.

    The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
    1. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
    2. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
    3. SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
    4. ZonedOut + IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
    5. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
    6. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
    7. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
    8. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
    9. ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
    10. Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
    11. Read and follow the suggestions given at this web site by Miekiemoes http://users.telenet.be/bluepatchy/miekiemoes/prevention.html .
    To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

    Click Here for some advise from our security Experts.

    Please use the thread's Tools and mark this thread as "Solved".

    Best wishes! [​IMG]
     
  5. Crimxan

    Crimxan Thread Starter

    Joined:
    Apr 18, 2008
    Messages:
    16
    Hello JSR,

    Just a quick question about the Recovery Console, I followed the link and then the directions stated. However, when I type in the command in the "run" window I recieve a message stating that it is unable to run setup since the version of WinXP on my machine is newer that the one I am trying to install... (paraphrased of course). I didn't see anything in the article that addresses this. Any suggestions?

    Oh btw I am too newb to send pm's as of yet... :eek:

    thanks for any help.
     
  6. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, Crimxan :)

    It could be due to the upgrade to SP2. You can use Combofix to do this.

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    Go to Microsoft's website => http://support.microsoft.com/kb/310994
    Select the download that's appropriate for your Operating System. Download this file to your desktop, next to Combofix.


    [​IMG]

    [​IMG]

    Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When completed, a log named CF_RC.txt will open. Please post the contents of that log.

    When the Recovery Console is installed you will see a menu at startup where you can select your Windows Installation and the Recovery Console. The Recovery Console is an important tool and should be used by qualified users.
     
  7. Crimxan

    Crimxan Thread Starter

    Joined:
    Apr 18, 2008
    Messages:
    16
    Worked like a charm... again, I appreicate your time...Bro (<-- Assumption):rolleyes:
     
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