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[SOLVED] Incoming E-mail Goes To Deleted

Discussion in 'Web & Email' started by ARBAT, Feb 9, 2003.

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  1. ARBAT

    ARBAT Thread Starter

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    How do I correct the problem of incoming e-mail going to Deleted Items instead of Inbox.....this started happening in the last 3 days.
     
  2. VirtualMe

    VirtualMe

    Joined:
    Sep 27, 2002
    Messages:
    867
    One way would be to look in the Message Rules.

    If it is Outlook Express, with it open look in

    Tools

    Message Rules

    Mail Rules

    If there is any Rules set up click on it to highlight it and read the description of it.

    If you don't have any rules set up, and you have windows 98, then you can reboot your computer.

    Hold down the Ctrl key

    choose command prompt only

    type in scanreg /restore

    hit enter

    choose a time before this started.

    Note you will lose any settings added after the the chosen restore date.
     
  3. Del

    Del

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    Just about has to be a message rule, eh?
     
  4. jm100dm

    jm100dm

    Joined:
    May 26, 1999
    Messages:
    994
    Also check Tools\Message Rules\blocked senders. See if they got put in there.

    Time for me to start a thread. My default e-mail and a friends keeps ending up there.

    Hope this helps.
     
  5. ARBAT

    ARBAT Thread Starter

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    I went to Tools, clicked on All My Messages, clicked on Move it to the specified folder, Created a New Folder called INBOX, mailed myself 3 e-mails and they "all" went into the Deleted Items!!! I tried the rebooting & held down the Ctrl and no box came up to type anything into.
     
  6. ARBAT

    ARBAT Thread Starter

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    Dell told me I had a corrupted file! My warranty expired so I got no help! What do I do now???
     
  7. Del

    Del

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    Are you running any antivirus software?
    Is there possibly a setting there, I don't know of any, but ya never know.

    Short of that, maybe deleting Deleted Items folder, if no, then Inbox (you'll lose anything in it if you delete it)

    Uninstall and reinstall Outlook Express..
    :confused:
     
  8. ARBAT

    ARBAT Thread Starter

    Joined:
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    I went to Tools & Messages & created the new Rule for all Messages to go into (new folder) INBOX. I am now receiving my e-mail in INBOX. Thanks for your help!
     
  9. ARBAT

    ARBAT Thread Starter

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    JUST RECEIVED TWO E-MAILS IN DELETED FILES!!!!!!!!!!
     
  10. ~Candy~

    ~Candy~ Retired Administrator

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    Did you try a scanreg /restore?
     
  11. ARBAT

    ARBAT Thread Starter

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    How do I do this? scanreg/restore
     
  12. ~Candy~

    ~Candy~ Retired Administrator

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    Boot to a dos prompt.......

    then at the c: prompt, type

    scanreg /restore
    and press enter

    choose a date prior to the problem, but don't go too far back....any software that you installed since will need to be reinstalled.
     
  13. Del

    Del

    Joined:
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    What Operating System are you running? Win 98, ME, ??
     
  14. ARBAT

    ARBAT Thread Starter

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    I went to Start, Shut Down, Restart in dos prompt
    Typed in scanreg/restore
    Hit Enter (on keyboard)
    2/11/03 date was highlighted so I Hit Enter
    Computer rebooted
     
  15. ~Candy~

    ~Candy~ Retired Administrator

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    You'll want one further back than today.........use the arrow key to highlight another one.....BEFORE the problem started.....not too far back though.
     
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