Solved: Incomplete DL of exe or zip files

Stumbled onto you guys while trying to research this problem.

My system suddenly started running terribly - Slow, intermittent internet connection, and certain downloads look complete but unzipping a file results in unexpected end of file and trying to run an exe that was downloaded tells me that the file is corrupted. I was able though to download and run the Hijack This app you recommend.

I've run System mechanic and the system seems a bit faster but the other problems persist. I've also run CCleaner (but only the cleaner - no registry stuff).

I've gone into the NVidia drivers and disabled everything but the display drivers (via Add/Remove Software in Control Panel) after reading about similar problems in other threads on the site.

Here is my log dump and thanks in advance for any help:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:47 AM, on 10/1/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iolo\System Mechanic 7\SMSystemAnalyzer.exe
C:\Program Files\Maxtor\MaxBlast\MaxBlastMonitor.exe
C:\Program Files\Maxtor\MaxBlast\TimounterMonitor.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DISCover.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TechSmith\Jing\Jing.exe
C:\Program Files\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesSysTray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Desktop Media\mediadetect.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Launchy\Launchy.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Digsby\digsby.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TweetDeck\TweetDeck.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbox.digsby.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbox.digsby.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.icq.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbox.digsby.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbox.digsby.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://searchbox.digsby.com/search?q=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MaxBlastMonitor.exe] C:\Program Files\Maxtor\MaxBlast\MaxBlastMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Maxtor\MaxBlast\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Jing] C:\Program Files\TechSmith\Jing\Jing.exe
O4 - HKCU\..\Run: [Uniblue ProcessQuickLink 2] "C:\Program Files\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe" /autostart
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [CollagesSystray] C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesSysTray.exe
O4 - HKUS\S-1-5-19\..\Run: [CollagesSystray] C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesSysTray.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CollagesSystray] C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesSysTray.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CollagesSystray] C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesSysTray.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CollagesSystray] C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesSysTray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: Digsby.lnk = C:\Program Files\Digsby\digsby.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\PANTONE COLORVISION\Startup\ColorVisionStartup.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Desktop Media.lnk = C:\Program Files\Desktop Media\mediadetect.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O8 - Extra context menu item: Add to Evernote - res://C:\Program Files\Evernote\Evernote3\enbar.dll/2000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll
O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {7E8DC73D-69CD-4F67-99B1-8DC6E42F6246} (Atalasoft ImgXCtrl6.ImgXCtrl (CAB)) - http://www.collages.net/Admin/EventManager/ImgX61.cab
O16 - DPF: {8494B5D2-DA6A-4BB8-9C15-6C18A312387E} (Caymas Secure Tunnel) - https://engage.magellanhealth.com/ui/Axt.cab
O16 - DPF: {E1FD0DCC-705B-4F61-B9EC-6E711F9B56FE} (Secure Connect) - https://engage.magellanhealth.com/ui/cscinstaller.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Collages Service - Collages.net, Inc. http://collages.net/ - C:\Program Files\Collages.net Inc\Collages.net Desktop\CollagesService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--
End of file - 13885 bytes

 

Hello,

I would post that log in the malware section of these forums. There is some doubtful stuff in there. The real experts will take a look at it.
Meanwhile, I would clear out the internet cache (Delete Files in Internet Options) and check that the size allocated to Temporary Internet Files is large enough to hold the size of the file being downloaded.

 

Thanks Claymore,

I guess I need an admin to move it since I don't want to double post.

I've also discovered that I can't watch videos - youtube, vimeo just sit there.

Downloaded some PDF files though and they were fine.

 

Local videos play fine. It's just videos over the web that don't play. I can move the slider and see portions of the video but that's pretty unsatisfying.....

 

I guess this post is just going to languish since it doesn't have zero replies. I'm not as happy about the "Gosh I don't know how to help you but will reply anyway" post now that it seems my issue won't see the light of day. I figured it would delay a response, but I guess I can kiss that goodbye....

 

It's not that no one in this forum wants to help you, it's that only certified persons are permitted to assist with the removal of malware by the rules of the forum - for obvious reasons of making things worse. That's why I suggested you post your log over there. If your computer is suspected to contain malware - and yours does - anyone will tell you get that sorted first. Since your post hasn't been moved, I suggest you post a log - and an up-to-date one - in the Malware removal forum.

Good Luck!

 

It's my understanding that

1. I should not cross post to the other forums
2. An administrator needs to move a post to a more appropriate forum
3. Posts with zero responses are looked at first

I'm just trying to comply with the rules. I admin elsewhere and see enough rule breaking behavior to know it's not appreciated. At this point all I know to do is wait for my (non-zero status) post to be noticed by someone who can place it appropriately. My disappointment is in the fact that it takes me several reboots to get access to the internet in the first place and I'm thinking the activity on this post will keep it from being seen by anyone who can actually do something with it.

 

Hi carlos.benjamin . If you mark this as solved in thread tools I don't think anyone would take issue with you creating a new thread in Malware . Would be a good idea to post a link to your new thread here too , for anyone who comes across this one later and has something to add or learn

 

Moved here: http://forums.techguy.org/malware-r...-incomplete-dl-exe-zip-files.html#post6180718