Solved: Infected with [email protected]!cp

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

marjorieng

Thread Starter
Joined
Jun 28, 2003
Messages
118
Help! My roommate's computer is infected with [email protected]!cp/. Norton has detected the virus in c:\windows\systems\sysformat.exeopenopen and quarantined it, but the computer is unable to resume normal function. It keeps hanging and cannot do live update. What can we do now?
 

marjorieng

Thread Starter
Joined
Jun 28, 2003
Messages
118
hi whitphil, thanks for the link but i couldnt find a tool which matches the name of the worm found in my roommate's computer. her computer is infected with [email protected]!cp/. can we simply use any one of the tools? thanks for advice.
 

marjorieng

Thread Starter
Joined
Jun 28, 2003
Messages
118
hi telecom69, thanks for your advice. we've tried to run both spypot and ad-aware a couple of times but they stopped mid-way and couldnt get through. the computer is very slow. we have to wait a million years for a response. it also can't shut sown naturally. my computer shares the same isp with my roommate's via router, will there be any chances that my computer will be contaminated as well?
 

WhitPhil

Gone but never forgotten
Trusted Advisor
Joined
Oct 4, 2000
Messages
8,684
The removal link above came from the other link above that describes this virus.
Download and give it a try.
 

marjorieng

Thread Starter
Joined
Jun 28, 2003
Messages
118
whitphil, i downloaded the tool and tried to run it many times. however, the computer hanged everytime i clicked to run. we're so desperate.
 
Joined
Apr 2, 2002
Messages
5,935
According to the McAfee write up of this latest version;http://vil.nai.com/vil/content/Print131353.htm this worm will attempt to stop your security programs from working. The file identified and quarantined by Norton is, apparently, the virus/worm itself!.

Subject to what the online scans find (if they work), has your friend tried using NAV Intelligent Update to get the latest definitions. It might just work where Live Update wouldn't?
 

marjorieng

Thread Starter
Joined
Jun 28, 2003
Messages
118
hi guys, we finally cleared the w32.beagle worms! the key is running the housecall scan. after deleting all 275 infected files found by the online scan, we managed to run the beagle removal tool as well as the ad-aware. before the housecall scan, the computer hanged whenever we tried to run these tools. thanks for your help :)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top