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Solved: Infected with Win32.Nsag.a

Discussion in 'Virus & Other Malware Removal' started by jenandkelly, Jan 22, 2007.

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  1. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    Here is my HJT log as well:

    Logfile of HijackThis v1.99.1
    Scan saved at 7:56:10 AM, on 1/22/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Java\jre1.6.0\bin\jusched.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Zero_One_XP\ZeroOneServer.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
    C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Picture Package Menu.lnk = ?
    O4 - Global Startup: Picture Package VCD Maker.lnk = ?
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O4 - Global Startup: Zero-One Server.lnk = C:\Program Files\Zero_One_XP\ZeroOneServer.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168635899656
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4BE2621A-473F-43B6-B9DC-EEE55F8937CB}: NameServer = 142.161.2.155 142.161.130.155
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
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    Messages:
    84,315
    What location is it found in?
     
  3. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    C:/window/system
    C:/windows/software
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Download AVG Anti-Spyware from HERE and save that file to your desktop.

    When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.


    1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
    2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
    4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    6. Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
    Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
    1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

      IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
    2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    4. AVG will now begin the scanning process. Please be patient as this may take a little time.
      Once the scan is complete, do the following:
    5. If you have any infections you will be prompted. Then select "Apply all actions."
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
    8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.


    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
     
  5. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 3:08:02 AM, on 1/23/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Java\jre1.6.0\bin\jusched.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Messenger\MSMSGS.EXE
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
    C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Zero_One_XP\ZeroOneServer.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Picture Package Menu.lnk = ?
    O4 - Global Startup: Picture Package VCD Maker.lnk = ?
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O4 - Global Startup: Zero-One Server.lnk = C:\Program Files\Zero_One_XP\ZeroOneServer.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168635899656
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4BE2621A-473F-43B6-B9DC-EEE55F8937CB}: NameServer = 142.161.2.155 142.161.130.155
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    AVG report:
    ---------------------------------------------------------
    AVG Anti-Spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 1:46:48 AM 1/23/2007

    + Scan result:



    C:\Documents and Settings\USER\Cookies\[email protected][1].txt -> TrackingCookie.Advertising : Cleaned.
    C:\Documents and Settings\USER\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned.
    C:\Documents and Settings\USER\Cookies\[email protected][2].txt -> TrackingCookie.Liveperson : Cleaned.
    C:\Documents and Settings\USER\Cookies\[email protected][1].txt -> TrackingCookie.Statcounter : Cleaned.
    C:\Documents and Settings\USER\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : Cleaned.


    ::Report end

    Active Scan report:
    Incident Status Location

    Potentially unwanted tool:Application/Processor Not disinfected C:\RECYCLER\S-1-5-21-1417001333-1677128483-725345543-1004\Dc8.exe[SDFix\apps\Process.exe]
    Potentially unwanted tool:Application/Processor Not disinfected C:\SDFix\apps\Process.exe
    Virus:W32/Sdbot.ftp.worm Disinfected C:\SDFix\backups\backups.zip[backups/i]
    Potentially unwanted tool:Application/Restart Not disinfected C:\WINDOWS\system32\Tools\Restart.exe
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Please give the filename too.

    The other scanners are not picking these up.
     
  7. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    I'm sorry, but I am unable to find the file. All that is says in the program is -C:\WINDOWS\software...
    C:\windows\system32...

    This is a newer antivirus program that I am using, and I am quite unfamiliar with using it.
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Does it give you the option to quarantine it?
     
  9. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    Yes, I quarantined it.
     
  10. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Okay good. As long as it's in there, it's not posing any harm.
     
  11. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    Ok, that's what I thought.

    Just another question for you. I installed ZoneAlarm, and I now have AVG...is it ok to run both of them? Is one better than the other? Also, if I uninstall ZoneAlarm, will the viruses that I have quarantined in there be set free to roam my pc?
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Just the Zone Alarm free firewall? Or Suite?
     
  13. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    The suite.
     
  14. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    It shouldn't affect it. AVG is just anti-spyware protection, not an active anti-virus.
     
  15. jenandkelly

    jenandkelly Thread Starter

    Joined:
    Mar 19, 2005
    Messages:
    95
    I see, maybe I will just keep it as is then.

    Thanks for the help!!
     
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