[Solved] installation problem

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

alims

Thread Starter
Joined
Dec 11, 2001
Messages
2
I have been using Office 97 that I bought at ebay, that has served me well for over 3 years. Earlier this year I used an Office 2000 upgrade borrowed from a friend at work. It served me for several months and then all the programs in it stopped working. Specifically I could not get any of them to save any document or print anything. I always got the message "low on memory".
I uninstalled the program and tried to reinstall my previous Office97 and now the error I get is "error 2889. An internal error has occured". I also tried to install a Norton anti-virus program that apparently uses the windows installer to install and it aborts each time with the same error message.
How do I get around this problem? Is there any "clean up" installer utility around that I can use. I just downloaded the win xp installer program but do not want to do anything with it until I get some feed back.
thanks in advance for any help
 
Joined
Nov 25, 2001
Messages
9
I strongly believe you have the nimbda virus.
My neighbor had the same symptoms and that's what it turned out to be. I got a fix off the internet but don't remember where. Just search for it and you'll find a fix.

Good luck, it was a pain in the *ss to fix but you can do it.

Trashman
 

Max19

Account Disabled
Joined
Jul 31, 2001
Messages
1,222
You can't legally borrow your friend's copy of Office 2000. You have to purchase your own license. If you're happy with Office 97, remove Office 2000, and reinstall Office 97.
 

Bryan

Bryan
Joined
Jul 3, 1999
Messages
11,943
Not sure if you have a virus but scanning for a virus is a good first step as Trashman suggested. Try running a free online virus scan <a href=http://housecall.antivirus.com/pc_housecall/> here</a> and see if it finds anything.
 

alims

Thread Starter
Joined
Dec 11, 2001
Messages
2
Thanks to you guys for your help. Trashman as it turned out the culprit was the Nimda virus as you suggested which had proliferated most of the system files and corrupted a few.
I have fixed it and life is back to normal
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top