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Solved: Installed updates fail & revert

Discussion in 'Windows 7' started by FredricJLowe, May 18, 2015.

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  1. FredricJLowe

    FredricJLowe Thread Starter

    Joined:
    Jun 21, 2007
    Messages:
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    Running Windows 7 Professional 64 bit. Received 1st ever blue screen on 5/12. Did a System Restore successfully but since updates try to install but fail and revert. Here is the blue screen data:

    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎5/‎12/‎2015 8:09 AM

    Status
    Not reported

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Extra information about the problem
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80003871945
    BCP3: FFFFF8800C885B50
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    How can I fix the windows update to install?
     
  2. donetao

    donetao Banned

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  3. plodr

    plodr

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    Messages:
    19,137
    First Name:
    Liz
    First, when you check for updates, how many do you see?
    I don't run 64 bit 7 Pro but I do have a 32 bit Pro in the house. To that one, not counting Office updates, 15 were offered. (that computer also doesn't have anything beyond .NET 3.5.1 so that lowered the update count).
    I never let computers auto update and I rarely try to install all the updates at once.

    Pick the IE update 3049563 and try to install just that one. If it doesn't install please write down the error and the code so we can figure out what the update is complaining about.
     
  4. donetao

    donetao Banned

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    Thanks for the help Liz. Good advise! A error code might help. If you just had one BSOD and are not getting any more IMHO I wouldn't worry. You might check your reliability monitor for clues about the BSOD.
    It will also show updates and give you information about them.
    Here's a good link about the reliability monitor!!
    http://www.makeuseof.com/tag/windows-7-reliability-monitor/
     
  5. FredricJLowe

    FredricJLowe Thread Starter

    Joined:
    Jun 21, 2007
    Messages:
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    The updates that there are to install are

    Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3049563)

    Download size: 43.2 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3049563

    Help and Support:
    http://support.microsoft.com



    Microsoft .NET Framework 4.5.2 for Windows 7 x64-based Systems (KB2901983)

    Download size: 52.4 MB

    You may need to restart your computer for this update to take effect.

    Update type: Recommended

    The Microsoft .NET Framework 4.5.2 is a highly compatible, in-place update to the .NET Framework 4, 4.5 and 4.5.1. By using the .NET Framework 4.5.2 together with the C# or Visual Basic programming languages, you can write Windows Store apps. The .NET Framework 4.5.2 delivers better performance, reliability, and security than previous versions. After you install this update, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/2901983

    Help and Support:
    http://support.microsoft.com



    Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3023215)

    Download size: 4.8 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3023215

    Help and Support:
    http://support.microsoft.com



    Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3032655)

    Download size: 317 KB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3032655

    Help and Support:
    http://support.microsoft.com



    Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3048070)

    Download size: 7.5 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3048070

    Help and Support:
    http://support.microsoft.com



    Security Update for Windows 7 for x64-based Systems (KB3045171)

    Download size: 5.5 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3045171

    Help and Support:
    http://support.microsoft.com



    Security Update for Windows 7 for x64-based Systems (KB3046002)

    Download size: 4.4 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3046002

    Help and Support:
    http://support.microsoft.com



    Security Update for Windows 7 for x64-based Systems (KB3051768)

    Download size: 1.6 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3051768

    Help and Support:
    http://support.microsoft.com



    Security Update for Windows 7 for x64-based Systems (KB3055642)

    Download size: 189 KB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3055642

    Help and Support:
    http://support.microsoft.com



    Security Update for Windows 7 for x64-based Systems (KB3061518)

    Download size: 5.7 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:
    http://support.microsoft.com/kb/3061518

    Help and Support:
    http://support.microsoft.com



    Update for Windows 7 for x64-based Systems (KB3013531)

    Download size: 2.0 MB

    You may need to restart your computer for this update to take effect.

    Update type: Recommended

    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/3013531

    Help and Support:
    http://support.microsoft.com



    Update for Windows 7 for x64-based Systems (KB3020370)

    Download size: 287 KB

    You may need to restart your computer for this update to take effect.

    Update type: Recommended

    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/3020370

    Help and Support:
    http://support.microsoft.com



    Update for Windows 7 for x64-based Systems (KB3022345)

    Download size: 27.7 MB

    You may need to restart your computer for this update to take effect.

    Update type: Recommended

    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/3022345

    Help and Support:
    http://support.microsoft.com



    Update for Windows 7 for x64-based Systems (KB3035583)

    Download size: 517 KB - 601 KB

    You may need to restart your computer for this update to take effect.

    Update type: Recommended

    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/3035583

    Help and Support:
    http://support.microsoft.com



    Update for Windows 7 for x64-based Systems (KB3045645)

    Download size: 1.9 MB

    You may need to restart your computer for this update to take effect.

    Update type: Recommended

    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/3045645

    Help and Support:
    http://support.microsoft.com



    Windows Malicious Software Removal Tool x64 - May 2015 (KB890830)

    Download size: 49.4 MB

    You may need to restart your computer for this update to take effect.

    Update type: Important

    After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product.

    More information:
    http://support.microsoft.com/kb/890830

    Help and Support:
    http://support.microsoft.com
     
  6. FredricJLowe

    FredricJLowe Thread Starter

    Joined:
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    Messages:
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    But they all failed in install. I ran Win Fix and they still failed. There are 7 optional updates but I didn't check to install them.
     
  7. FredricJLowe

    FredricJLowe Thread Starter

    Joined:
    Jun 21, 2007
    Messages:
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    Hi Liz,

    Ok, I am going to try to install the update you recommended: Pick the IE update 3049563 and try to install just that one. I'll let you know what happens shortly. It is 6:25pm Central time. TY.
     
  8. donetao

    donetao Banned

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    Hi I might suggest you run a sfc /scannow! Did you try any of my other suggestions??
     
  9. FredricJLowe

    FredricJLowe Thread Starter

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    Ok, that update successfully installed. So now what shall I do?
     
  10. donetao

    donetao Banned

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    I would think you should reboot and try the other up dates?????
    I'm bowing out!
    Good luck with your issue!1
     
  11. FredricJLowe

    FredricJLowe Thread Starter

    Joined:
    Jun 21, 2007
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    I ran option# 3 last night http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
    It said it successfully completed. I then did a Windows check for updates and it ran for a couple hours and still wasn't done when I was about to say goodnight. So I canceled it and will retry now as it is early in the am.

    In the interim, should I do anything more before I try to install any windows updates it finds....that is, if it completes the task?
    TY to all of you for your assistance to date.
     
  12. FredricJLowe

    FredricJLowe Thread Starter

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  13. donetao

    donetao Banned

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    You are very welcome! Thanks for the feed back! I can now feel at ease recommending the link to other members.(y)
    There are many reasons windows updates fails. I'm glad this fix worked for you!! I get lucky some times.:D
     
  14. ricketsd

    ricketsd

    Joined:
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    I have Windows 7, service pack 1, and Internet Explorer (IE) updated version 11.0.19 (KB3049563). My problem is: update KB2952664 has failed to configure about 50 times since 4/18/2015. I don't know what this update is or the lack of it is responsible for IE frequently stopping working. I can get IE started again by cleaning the hard drive but it is aggravating. Any thoughts on help with this?
     
  15. donetao

    donetao Banned

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