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Solved: internal HDD HARD error

Discussion in 'Hardware' started by Tomween1, Apr 21, 2010.

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  1. Tomween1

    Tomween1 Thread Starter

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    I recently cleaned my HDD's in both a Latitude D600 & D610 using a external HDD case plugged into my desktops usb. I then put the drives back into their prospective laptops, only to see internal HDD HARD error pop up immediately. I tried downloading the settings and utilities driver from Dell but wasn't given the option to burn an ISO image of the file. I have been in the BIOS in both and in both it does not show a HDD. I might think that one had died, but both? They were both new HDD's not more then 6 months old. They are both Hitachi 7K series Travelstar disks. Again they were sailing along fine until I cleaned them.

    Any help would be great, thanks, Tom
     
  2. Noyb

    Noyb Trusted Advisor Spam Fighter

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    When you cleaned them .. Did you delete the partition(s) ??
    Just guessing .. Deleting the Partitions might be needed .. Leaving the HDD space unallocated.

    If you're trying to boot from the recovery DVDs ..
    You might have to tap the F12 key during bootup .. (As I remember for a Dell ??)
    to be able to choose to boot from the DVD
     
  3. Tomween1

    Tomween1 Thread Starter

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    I deleted everything on the drive. When I started all that showed were folders, I deleted all of them. So now when put back in the external case it is blank. I did use F12 and boot directly from disk to try running ubuntu disk checker.
     
  4. Noyb

    Noyb Trusted Advisor Spam Fighter

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    Try Deleting the Partitions using Disc Managment
     
  5. Tomween1

    Tomween1 Thread Starter

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    In bios?

    I've tried viewing the HDD's tru bios, but bios doesn't see the drives either.
     
  6. Noyb

    Noyb Trusted Advisor Spam Fighter

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    With the drive in the USB external ...
    RIGHT click on "My Computer" .. Choose Manage > Disc Management ..
    Click on the partition(s) in the external and delete them.
    I suspect the root of the drive is still there and it's looking for something to boot from .. (That you sent By-By)

    If that doesn't work ..
    When the drives are reinstalled in the Laptop .. and the recovery DVD is in ..
    Try tapping the F12 key during boot up .. and see if you get a choice to boot from the DVD ..
    (normally a Bios workaround)
     
  7. Gr3iz

    Gr3iz

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    Dumb question, but it's got to be asked: Did you replace the little adapter on the end of the drive, the one that converts the pins to an edge connector?
     
  8. Tomween1

    Tomween1 Thread Starter

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    Yes
     
  9. Tomween1

    Tomween1 Thread Starter

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    QUOTE=Noyb;7342056] If that doesn't work ..
    When the drives are reinstalled in the Laptop .. and the recovery DVD is in ..
    Try tapping the F12 key during boot up .. and see if you get a choice to boot from the DVD ..
    (normally a Bios workaround)[/QUOTE]

    ??? I've done this!
     
  10. Tomween1

    Tomween1 Thread Starter

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    Thanks, this was the problem solver:D
     
  11. Noyb

    Noyb Trusted Advisor Spam Fighter

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    Great ..
    Some days I get lucky .. Think I'll go play the lottery now :D
     
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