1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Internet Connection Sharing option not available

Discussion in 'Networking' started by rjhamam, Nov 5, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. rjhamam

    rjhamam Thread Starter

    Joined:
    Nov 5, 2008
    Messages:
    8
    I'm new to the forum, so forgive me if this is in the wrong place. I recently reformatted my Toshiba Satellite A100 Laptop with the Windows XP cd, I reinstalled all the drivers (or what I think is all of them), and everything is working how its supposed to, except for one thing. In my network connection properties, under the advanced tab, before I reformatted my computer I had an option to share my internet connection. However, after the reformat, the option is not available to me. At first I was told to download service pack 2, however I had already downloaded service pack 3,thus it would not allow me to install service pack 2 on top of it. Is that my problem? If anyone has any ideas, it would be greatly appreciated.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Hold the Windows key and press R, then type devmgmt.msc

    Please respond to all the following steps.

    1. Under Network adapters, please tell me all the devices listed.
    2. Are there any devices under Network adapters that have a red x displayed?
    3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?



    Let's see this as well.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. AZenTech

    AZenTech

    Joined:
    Nov 6, 2008
    Messages:
    32
    You need a minimum of two (ENABLED) network adapters for this to become available. When you say that the option is no longer there, do you mean that it is greyed out, or that it doesn't even show up on the advanced tab anymore?
     
  4. rjhamam

    rjhamam Thread Starter

    Joined:
    Nov 5, 2008
    Messages:
    8
    It doesn't even show up, I don't see the box to click it.
     
  5. rjhamam

    rjhamam Thread Starter

    Joined:
    Nov 5, 2008
    Messages:
    8
    The devices listed under Device Manager:
    -Batteries
    Microsoft AC Adapter
    Microsoft ACPI Compliant Control Method Battery
    -Computer
    Advanced Configuration and Power Interface (ACPI) PC
    -Disk drives
    HTS541080G9SA00
    -Display Adapters
    Mobile Intel(R) 915GM/GMS, 910GML express chipset family
    Mobile Intel(R) 915GM/GMS, 910GML express chipset family
    -DVD CD ROM drives
    Mat****a dvdram UJ 841S
    -IDE ATA/ ATAPI controllers
    Intel (R) 82801FBM ultra ATA storage controllers-2653
    Primary IDE Channel
    -IEEE 1394 Bus Host Controllers
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    -Keyboards
    Standard 101/102 key or Microsoft Natural PS/2 Keyboard
    -Mice and other pointing devices
    Synaptics PS/2 Port TouchPad
    -Modems
    Toshiba Software Modem
    -Monitors
    Default Monitor
    Default Monitor
    Default Monitor
    Generic Television
    Generic Television
    Plug and Play Monitor
    Plug and Play Monitor
    Network adapters
    1394 net adapter
    Intel (R) Pro/Wireless 2915ABG Network Connection
    Other Devices
    Ethernet Controller (this has a yellow triangle with an exclaimation mark next to it)
    PCMCIA adapters
    Generic CardBus Controller
    Processors
    Intel (R) Pentium (R) M processor 1.73GHz
    Sound, video and game controllers
    Audio Codecs
    Legacy Audio Drivers
    Legacy Video Capture Devices
    Media Control Devices
    Realtek High Definition Audio
    Video Codecs
    System Devices
    ACPI Fan
    ACPI fixed feature Button
    ACPI Lid
    ACPI Power Button
    ACPI Thermal zone
    ACPI Thermal zone
    ACPI Thermal zone
    ACPI Thermal zone
    Direct Memory access controller
    Generic Bus
    Intel(R) 82801FB/FBM PCI Bridge-2448
    Intel(R) 82801FB/FBM PCI Express root port- 2660
    Intel(R) 82801FB/FBM PCI Express root port-2662
    Intel(R) 82801FBM LPC Interface Controller- 2641
    Intel(R) 82802 Firmware Hub Device
    ISAPNP Read Data Port
    Microcode Update Device
    Microsoft ACPI- Compliant Embedded Controller
    Microsoft ACPI- Compliant System
    Microsoft Composite Battery
    Microsoft System Management BIOS Driver
    Microsoft UAA Bus Driver for high definition Audio
    Mobile Intel(R) 915GM/PM/GMS/910GML Express Processor to DRAM controller- 2590
    Motherboard Resources
    Motherboard Resources
    Numeric Data processor
    PCI Bus
    Plug and play software device enumerator
    Programmable interrupt controller
    System CMOS/ real time clock
    sytem timer
    Terminal Server Device Redirector
    Universal Serial Bus Controllers
    Intel(R) 82801FB/FBM USB Universal Host Controller- 2658
    Intel(R) 82801FB/FBM USB Universal Host Controller- 2659
    Intel(R) 82801FB/FBM USB Universal Host Controller- 265A
    Intel(R) 82801FB/FBM USB Universal Host Controller- 265B
    Intel(R) 82801FB/FBM USB Enhanced Host Controller- 265C
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub
     
  6. rjhamam

    rjhamam Thread Starter

    Joined:
    Nov 5, 2008
    Messages:
    8
    The only one with an exclaimation point, X, or question mark next to it is
    Other Devices
    Ethernet Controller
     
  7. rjhamam

    rjhamam Thread Starter

    Joined:
    Nov 5, 2008
    Messages:
    8
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Rams>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ramsey
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : no-domain-set.bellcanada

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : no-domain-set.bellcanada
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
    k Connection
    Physical Address. . . . . . . . . : 00-16-6F-76-02-83
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Thursday, November 06, 2008 10:32:32
    AM
    Lease Expires . . . . . . . . . . : Friday, November 07, 2008 10:32:32 A
    M

    C:\Documents and Settings\Rams>
     
  8. rjhamam

    rjhamam Thread Starter

    Joined:
    Nov 5, 2008
    Messages:
    8
    Another thing that my help

    under my network Connections, i have 2 connections displayed there.

    Wireless Network Connection(the intel one), this is the one i connect to the internet with, and the one in which no option to share a connection is available

    1394 Connection- I don't know what this is, I never use it, howeever, under the advanced tab, the option to share it's connectivity IS there.
     
  9. AZenTech

    AZenTech

    Joined:
    Nov 6, 2008
    Messages:
    32
    Ok, I think we've got your answer. The ethernet controller probably doesn't have the right device driver (software to make it run properly). Double click on it in the Device Manager and go to the Driver tab. From there you can try to update the driver automatically (assuming you have a connection to the internet via wireless). If that doesn't work, see if you can find the support discs that came with your computer. They will most likely have the drivers that you need. If that doesn't fly, then go to the manufacturer's web site to download the newest drivers (probably the best idea in any case).

    Once you have the drivers, you should be able to install them and your ethernet controller will work properly. When it's working and enabled, you will have the option to share your internet (Internet Connection Sharing or ICS).

    Having said that, if you are connecting to the internet via wireless, the only thing you'll be able to share will be your wired ethernet connection. Hope that helps... :)

    In case you actually were wondering, the 1394 connection just shows that your computer has firewire capabilities. Don't confuse it with any kind of normally used network connection even though it shows up there.
     
  10. rjhamam

    rjhamam Thread Starter

    Joined:
    Nov 5, 2008
    Messages:
    8
    Everything is working perfectly now. Thanks for all your help, you sir, are a god amongst men.
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/766407

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice