(Solved) Internet Error

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

MyName

Thread Starter
Joined
Oct 25, 2001
Messages
316
Hey. After I am done on the internet, I close the screen and then I get an error (im on Win98 by the way). The error is:

A runtime error has occurred
Do you wish to debug?

Line: 541
Error: THe callee [server[not server application]] is not available and has disappeared; all connections are invalid. The call did not execute.

Any solutions????
 
Joined
Oct 29, 2001
Messages
2,056
run the ad aware / spyware scan, sounds like something is connected you don't know about

or if you're connected to a games server or something like that, check the settings to make sure it closes when you close the browser
 

MyName

Thread Starter
Joined
Oct 25, 2001
Messages
316
Ok, this might sound stupid, but what is spyware? Oh yeah, this was the same computer with the Nimda virus on it, that have anything to do with it??
 
Joined
Feb 28, 2001
Messages
11,584
MyName
jbcalg is correct you probably have some Spyware script that is trying to phone home. If by chance you do not you can remove the runtime error messages through internet options\advanced.
Just check "disable script debugging" and uncheck "display notification about every script error".
Dave
 
Joined
Oct 29, 2001
Messages
2,056
Originally posted by MyName
Ok, this might sound stupid, but what is spyware? Oh yeah, this was the same computer with the Nimda virus on it, that have anything to do with it??
if you cleaned nimda properly, shouldn't be a problem still

spyware - go to the site i linked, they can describe it much better than i - you get a lot of it with some freeware software

...and there's no stupid or dumb questions, we're all learning :)
 

MyName

Thread Starter
Joined
Oct 25, 2001
Messages
316
Kazaa Media Desktop is installed on this computer. Ive heard that this contains Spyware. Do you think this is the problem? Also, I used the Ad-aware and it found 78 files!! But, I tried to remove them and it keeps saying that on 6 of them that Access is denied and to make sure the disk is not full or write-protected and the file is not currently in use, and also on the other four or so that the specific file is being used by Windows. How can I get rid of these, or should I just leave them??
 
Joined
May 18, 2001
Messages
1,199
Hi myname,kazaa is loaded with spyware as you just found out.The ones that ad-aware won't remove what are they.Also might be a good idea to post your startup page back here.Go to Start>Run>type in msinfo32,click ok,click on the + sign next to software enviroment>click on startup programs>click on edit,select all>edit>copy and paste the page here.Kazaa has been known to install some real nasty spyware componets,namely newdotnet and webhancer.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,298
Hiya

kazaa is spyware. Uninstall it via AddRemove and see if you can remove the files. Also, there may be some other programs that you have that you didn't realise were spyware. Go to Run and type MSINFO32. On the left choose Software Enviroment, then Startup programs. Copy/paste the list here.

Ah, beach, ya beat me :p

Regards

eddie
 

MyName

Thread Starter
Joined
Oct 25, 2001
Messages
316
Microsoft Office Startup Group "C:\Program Files\Microsoft
Office\Office\OSA9.EXE" -b -l
HP Printer Scanner Copier 300 StartUp Startup Group "C:\Program
Files\HP
Printer Scanner Copier\bin\HPOstr02.exe"
load Win.ini c:\oplimit\ocraware.exe
AIM Registry (Per-User Run) C:\PROGRAM FILES\AIM95\aim.exe
-cnetwait.odl
ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
SystemTray Registry (Machine Run) SysTray.Exe
AudioHQ Registry (Machine Run) C:\Program
Files\Creative\SBLive\AudioHQ\AHQTB.EXE
Creative Launcher Registry (Machine Run) C:\Program
Files\Creative\Launcher\CTLauncher.exe
SaveNow Registry (Machine Run) C:\Program Files\SaveNow\SaveNow.exe
New.net Startup Registry (Machine Run) rundll32
C:\WINDOWS\NEWDOT~2.DLL,NewDotNetStartup
TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
LoadPowerProfile Registry (Machine Run) Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
NAV Agent Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
LoadPowerProfile Registry (Machine Service) Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent Registry (Machine Service) C:\WINDOWS\SYSTEM\mstask.exe
Machine Debug Manager Registry (Machine Service)
C:\WINDOWS\SYSTEM\MDM.EXE
ScriptBlocking Registry (Machine Service) "C:\Program Files\Common
Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
------------------------------------------------------------------------------------
sorry about the order and its not nice and neat for ya, im actually doing this for a friend, and she sent it to me in an email so. thanks guys, you're awesome!
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,298
Ah ha. Found you. You have new.net in there, as well as SaveNow.

Okay, lets sort out new.net first.

Have a look here: http://www.cexx.org/newnet.htm

You need to remove the program via AddRemove before you use AddAware on it.

The Add/Remove dialogue is available by clicking Start -> Settings -> Control Panel -> Add/Remove Programs. To remove the plug-in, select new.net from the list and click Add/Remove. Rebooting the computer will complete the removal

Let us know how you get on with this part.

eddie
 
Joined
Feb 28, 2001
Messages
11,584
MyName
Looks as if you are in good hands and on the right track.
Follow the directions and you should resolve the runtime error upon exit.
Keep in mind though as long as you have "script debugging"active and "alert you to errors" you will occasionally get an error wil surfing. These errors are generally due to faulty script at the website you are viewing.
Thanks Beach and Eddie.
Dave
 
Joined
May 18, 2001
Messages
1,199
Your welcome Dave:D .Well i see Eddie has you removeing Newdotnet.For Savenow,go to start>run>type in msconfig,click ok.Click on the startup tab,remove the check mark next to Savenow,click ok,and let the computer re-boot.Now go back to Add and remove programs in control panel and remove Savenow.Re-boot the computer again.That will take care of Savenow.Am sure Eddie will be back and have you remove some of these other programs you dont need running at startup.

Let us know how you make out.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,298
Hiya

Looks like beach has sorted the spyware out so lets have a look at the startup programs.

Microsoft Office Startup: Resource hog that launches common Microsoft Office components to help speed up the launch of Office programs. Osa9.exe is the Office 2000 equivalent. Some users claim there's no difference with our without it but it isn't required anyway

HP Printer Scanner Copier 300: your printer/scanner. Not sure. maybe

load Win.ini c:\oplimit\ocraware.exe: Optical Character Recognition software as part of OmniPage Limited Edition - supplied with most scanners. Scan directly into most word processor applications, such as Word, WordPerfect, etc. Available via Start -> Programs - not required

AIM: AOL Instant Messager. If connected to the internet, automatically runs up AIM. Convenience more than anything. AIM can be started from Start -> Programs

ScanRegistry: keep

SystemTray: keep

AudioHQ: For Creative Soundblaster Live! series soundcards. System tray application for SB Live! functions. Available via Start -> Programs - not required

Creative Launcher: For Creative Soundblaster Live! series soundcards. Adds a quick-launch bar to the top of the display and a System Tray icon. Available via Start -> Programs - not required

TaskMonitor: The Task Monitor the disk-access patterns of programs when they are started and stores this information in log files in the Applog folder. Task Monitor also records the number of times you use a program. The Disk Defragmenter tool uses this information to optimize your hard disk so that programs that you use frequently are loaded faster. Not required - but can be useful

LoadPowerProfile: Power management specifics such as monitor shut-off, system standby, etc. keep

NAV Agent: Introduced with Norton Anti-Virus 2002 to replace Norton Auto-Protect and Norton eMail Protect. With the amount of E-mail borne viruses and those around the web you need it if you're connected. Leaving "Auto-Protect", "E-mail Scanning" and "Script Blocking" enabled doesn't seem to slow the system down.

SchedulingAgent: Microsoft Scheduling Agent displayed as a box with a stopwatch in the System Tray - only needed if you have regular scheduled disk defragmenting, ScanDisk, etc. Recommend you run these at regular intervals anyway so not needed as they can interrupt other programs

Machine Debug Manager: Used by developers for debugging. Those who have encountered it have unchecked it with no degradation in performance. Not required

ScriptBlocking: Update to Norton AntiVirus 2001. Detects certain types of script-based viruses without the need for specific virus definitions - such as JavaScript and VBScript. This will help protect you from these viruses even before virus definitions are available


Okay, for the ones you don't want, go to Run and type MSCONFIG. Startup tab. Uncheck all that you don't want, apply and restart. If you're unsure, do each seperately, but apply and restart after each one.

Regards

eddie
 

MyName

Thread Starter
Joined
Oct 25, 2001
Messages
316
hey, i did what you guys said and, of course, it worked to perfection. no more problems!!! know that i know kazaa contains spyware, is there a similar program that doesnt contain spyware, yet is free?? also, i just wanted to say that all you guys helping out other people is awesome, as a programmer in college i really look up to you guys and one day maybe i'll be a senior member of this fine site. thanks again!!!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top