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[SOLVED] Internet Explorer 6.0 Installation Failure

Discussion in 'All Other Software' started by GoJoAGoGo, Jan 5, 2003.

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  1. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    Hello:

    My O/S is Windows ME. I was running IE 6.0 for about 2 mos. and for some unknown reason to me it disappeared and started to run IE 5.5 again. In my Add-Remove Program List, no IE of any form is listed. I've tried several times to reinstall IE 6.0 and it fails to install each time and displays a message: "Some Components Failed To Install, Restart Computer And Start Installation Again." When I go to the Installation History it lists that IE 6.0 has failed to install most of time, but a few times it says IE 6.0 has successfully installed, but in realility it hasn't. I've also tried to reinstall IE 5.5 and have had the same results of failure and my Add-Remove List still shows no IE, which concerns me. Please Help!!! Thanks... :eek:
     
  2. RSM123

    RSM123

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    See this link to a similar question on another forum


    http://www.experts-exchange.com/Operating_Systems/ Win98/Q_20228081.html

    Update - I clicked the above myself to test - but it goes to a differnt page on the same site. To reach this one you may have luck if you highlight then copy / paste into http://www.google.com and try getting it that way.

    Must be honest here - My IE6 works fine I have not tried the above.

    I also saw a suggestion elswhere that you clear cookies, temp internet files, anything other trace of net activity before attempting reinstall. This seems less drastic you could try this first it might work:)

    One final idea - download a registry cleaner and remove all trace of IE with this. Then try again.

    In the event you incur a problem you can always use your ME System Restore Point to get back where you were.


    Hope This Sorts Your Problem,


    RSM123
     
  3. TonyKlein

    TonyKlein Malware Specialist

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    Look in your c:\windows\inf folder and see if you find any files named oemxx.inf which have a length of 0 (zero), where the xx can be any number.
    There could be potentially many thousands. If you do, you need to erase these.

    Here's a MS article: http://support.microsoft.com/default.aspx?scid=kb;en-us;281967 : Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware

    Now go to Start/Find, and type wininit.ini
    When found, highlight the file and hit 'delete'

    Warning: leave Wininit.exe, Wininit.bak, and Win.ini alone

    Go to C:\Windows\Temp, and empty the folder completely.

    Go to Microsoft Download Center ( http://www.microsoft.com/downloads/search.asp? ), and select the version of IE you'd like to download.

    Now shut down as many running programs as possible, especially your antivirus, and try downloading and installing IE again
     
  4. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    RSM123:

    I ran the jv16 Power Tools Utility and it found 3 IE6 setup files which I deleted. Then I ran the IE6 setup again. It took an incrediable 2 hrs to install, but unfortunately I got the same: "Some Components Failed To Install, Restart Computer And Start Installation Again." And the installation history listed that the installation was successful again, but actually it failed. If you or anyone else has any ideas please post. Thanks :confused:
     
  5. TonyKlein

    TonyKlein Malware Specialist

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    I don't know what exactly it was you had JV 16 remove, but I hope it wasn't anything vital.

    Did you try my recommenations as well, BTW?
     
  6. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    Tony Klein:

    I went back to jv16 backup and restored the 3 IE6 setup files.
     
  7. RSM123

    RSM123

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    Hello Again,

    I was surfing again looking for a possible fix for your problem as there have been no more suggestions and nothing to say whether you have got it corrected.

    The only other possible thing I have found was on this site -

    http://www.windows-help.net

    Cannot post a direct link to their suggestion but it there is a subject menu down left side of page just select Win 98 then on the next page Int.Expl. They offer a method of performing the fix in the event that IE does not show up in Add/Rem. Progs, by accessing through the command line.

    You might care to take a look and try their method.


    Again, Hope You Can Resolve This Soon,


    RSM123
     
  8. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    Hi RSM123:

    I went to Windows-Help.net and went to the Windows98-Internet Explorer page. I tried the Internet Explorer Repair Tool by entering the command in the start>run box. I got an error message that said: Unable to locate IE mantenance files. Thanks for finding the Window-Help.net link, even though it not helping me with this issue, it may help me with future issues. I have the link saved in my favorites and I'm sure I'll be using it again.

    Thanks again for your effords in trying to solve this issue. :cool:
     
  9. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    Hello:

    After trying the above suggestions with no success, I've found out that alot of Internet Explorer files are missing from my Registry, like the ones for IE maintenance... etc. I was thinking if I reinstall Windows ME, will the missing IE files be restored back into my Registry? If yes, should I uninstall Windows ME first, or can I reinstall Windows ME over the present one and still have the missing files restored? Any suggestion in this area will be appreciated. Thanks ;)
     
  10. RSM123

    RSM123

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    Hello,

    Sorry that you've still had no luck getting this issue resolved.

    Regarding your latest idea - may I suggest before you go ahead and reinstall ME that you try the Restore Point feature. I am not sure whether this takes a snapshot of your entire registry or certain key files but if it does incorporate everything then this would be preferable and less of a headache. Two wks ago my friend had a prob with a missing file and was able to use Restore Point to get everything up / running again.

    Only reinstall as a last resort.



    RSM123
     
  11. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    RSM123:

    Thanks for your reply. Since this problem has been going on for over 2 months now, there are no restore points that date back that far. If I do reinstall Windows ME, is it necessary to uninstall first or can I reinstall over the present Windows and have any missing files restored?
     
  12. RSM123

    RSM123

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    Hmmm,

    I think I'll just go and resolve the Iraq and N Korea crises first as they seem much simpler than IE probs :) :)

    On a serious point I would try an over install first - always leave formatting and installing from scratch till you have no other options.

    My friends prob was with a key file Rundll32 - WinME stating this could not be found - twice. First time he did an overinstall. This fixed it. Then again weeks later same again and he thought 'Sod this' and formatted the drive and put the OS on again. On each occasion he should have been able to just find the errant file on his Win CD and copy it over but this would not work.

    Its a damn shame you haven't a restore point. I had read elsewhere that ME had a calendar of R.P s dating back to original install - but maybe this is a feature of XP not available on ME ?? Not sure.

    Try an over inst. It may be enough to put in place any corrupt elements. If not then post back here before trying the 'Zero Option' just in case someone else has some input.


    When its all fixed I'll take you for dinner in Baghdad :)

    How d'you like your Sheeps eyes ??

    Have a good weekend.


    RSM123.
     
  13. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    Hi RSM123:

    I reinstalled Windows ME over my previous one. I was able to install IE 6 with no problem and it now appears in the Add-Remove Programs. I also had to reinstall all the Windows ME updates that I previously had. Thanks for all your input and suggestions as they were very much appreciated. I'm sure we will dealing with future issues and I'm looking forward hearing from you. Take Care...
     
  14. GoJoAGoGo

    GoJoAGoGo Thread Starter

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    After further research I found out why IE 5.5 wasn't listed in the Add-Remove Programs. Windows ME comes preinstalled with IE 5.5 and isn't listed in the Add-Remove Programs. This is something I didn't notice when I bought my PC 2 yrs ago. Shortly after I upgraded IE to 5.5 SP2 and this was listed in the Add-Remove Programs. When for some still unknown reason IE 6 disappeared, IE went back to the version of 5.5 which came with Windows ME. I discovered this through: Microsoft Knowledge Base Article - 257234. I hope this Article helps anyone who runs into a similiar problem. Click this link:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;257234


    Thanks again to everyone who spent their time trying to resolve my issue...Take Care ;)
     
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