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Solved: Internet Freezes 5-6 seconds every few minutes, then resumes

Discussion in 'Web & Email' started by guitarwez, Jan 13, 2005.

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  1. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    Hey everyone,

    I've had this problem for awhile now and it's time I get some advice on how to fix it. What is happening is that whenever I'm on the Internet using my browser, SSH client, etc. the Internet program freezes for about 5 or 6 seconds, and then resumes again. This happens every few minutes.

    For example, I'm editing an HTML file in my SSH shell using vi and the screen freezes for about 5 seconds, then it continues with whatever I typed during that span. This also happens in IE - I'll be browsing and then when I go to a new page, sometimes it will site there, taking 5-6 seconds, pausing before it loads the page when it should load immediately.

    I'm posting my HijackThis log below. I don't know if there is a process I have that is causing this or what. Has anyone else had this issue or know how to cure it? It can be maddening since I design websites all day and it slows me down. Thanks in advance! :)

    Logfile of HijackThis v1.99.0
    Scan saved at 3:00:57 PM, on 1/13/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\WINDOWS\System32\dskmgr32.exe
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    C:\Program Files\Intuit\QuickBooks\Components\QBAgent\QBDAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\mrtMngr.EXE
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\ziploader.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\AbsoluteFTP\AbsoluteFTP.EXE
    C:\Program Files\Jasc Software Inc\Paint Shop Pro 7\psp.exe
    C:\WINDOWS\System32\WISPTIS.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
    C:\Program Files\Macromedia\Flash MX\Flash.exe
    C:\Documents and Settings\Wes\Desktop\Hijack Prevention\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Wes\Application Data\Mozilla\Profiles\default\5c50god5.slt\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [dskmgr32] C:\WINDOWS\System32\dskmgr32.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: FlashPath Monitor.lnk = C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\QBDAgent.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/03cfaf489f939c45eb19/netzip/RdxIE601.cab
    O16 - DPF: {63FA0A10-5AA8-449F-9C5B-C8853F697405} - http://mediaplayer.walmart.com/installer/install.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Do you know anything about dskmgr32.exe

    I suspect it as the problem but there is little to no info on it

    Move HiJack off the Desk top to a Permanent folder like C:\HJT

    Fix these entries

    O4 - HKLM\..\Run: [dskmgr32] C:\WINDOWS\System32\dskmgr32.exe

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

    Boot and post a new log – see if that does it – we may delete that file later.
     
  3. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    Thanks for the help!

    I did what you said and rebooted. I tried typing around a bit in my UNIX shell and didn't notice any 5 sec 'freezes' as before. Hopefully, that fixed it! I'll take note to see if it comes back. Thanks so much!

    Here is my new Hijack Logfile:

    Logfile of HijackThis v1.99.0
    Scan saved at 5:45:46 PM, on 1/13/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    C:\Program Files\Intuit\QuickBooks\Components\QBAgent\QBDAgent.exe
    C:\WINDOWS\system32\mrtMngr.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Hijack Prevention\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Wes\Application Data\Mozilla\Profiles\default\5c50god5.slt\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
    O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: FlashPath Monitor.lnk = C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\QBDAgent.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/03cfaf489f939c45eb19/netzip/RdxIE601.cab
    O16 - DPF: {63FA0A10-5AA8-449F-9C5B-C8853F697405} - http://mediaplayer.walmart.com/installer/install.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    OK, check it out and if it is resolved, mark it solved via thread tools
     
  5. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    Hmmm, the problem has 'arisen' again today. The Internet applications seem to freeze for 5-6 seconds again every few minutes. Here's another log...

    Logfile of HijackThis v1.99.0
    Scan saved at 1:25:29 PM, on 1/14/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    C:\Program Files\Intuit\QuickBooks\Components\QBAgent\QBDAgent.exe
    C:\WINDOWS\system32\mrtMngr.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\AbsoluteFTP\AbsoluteFTP.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Jasc Software Inc\Paint Shop Pro 7\psp.exe
    C:\Program Files\Macromedia\Flash MX\Flash.exe
    C:\Program Files\SSH Communications Security\SSH Secure Shell\SshClient.exe
    C:\Program Files\SSH Communications Security\SSH Secure Shell\SshClient.exe
    C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
    C:\Hijack Prevention\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Wes\Application Data\Mozilla\Profiles\default\5c50god5.slt\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
    O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: FlashPath Monitor.lnk = C:\Program Files\SmartDisk\FlashPath\sdstat.exe
    O4 - Global Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\QBDAgent.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/03cfaf489f939c45eb19/netzip/RdxIE601.cab
    O16 - DPF: {63FA0A10-5AA8-449F-9C5B-C8853F697405} - http://mediaplayer.walmart.com/installer/install.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
     
  6. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Does this happens if SSH Secure Shell is not running

    ALT CTRL DEL - porcesses tab - click on cpu heading twice to sort it for highest usage first

    See if you can catch a proceess running when this happens that eats the cpu
     
  7. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    It happens sometimes when SSH is running and sometimes when it is not running (using a browser, etc.). There are times where I can use SSH for hours and it doesn't come up.

    I tried looking for processes that eat up the cpu, only to find the System Idle one is the process at the top when it happens, nothing else.

    When it happens, ONLY my Internet application windows (browser page contents, SSH session) experience a freeze. My other programs like Flash and Paint Shop Pro don't freeze at all since they are offline.

    I'm pulling my hair out trying to remedy this. Any other ideas???
     
  8. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    Anyone have a clue what the problem might be? I'm befuddled. :confused:
     
  9. dugq

    dugq

    Joined:
    Jul 16, 2004
    Messages:
    2,653
  10. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    I've tried working with Zone Alarm 'Disabled' and I still have the problem. Is there any way Zone Alarm could still affect my computer even when it is disabled? If so, I'll try uninstalling it - let me know.

    Thanks so much for your reply!
     
  11. dugq

    dugq

    Joined:
    Jul 16, 2004
    Messages:
    2,653
    Yep, even when disabled ZA could still cause the problem, although I'm not saying it is, its just a possibillty
     
  12. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    Hi dugg,

    I did what you suggested and totally cleaned my computer of Zone Alarm - then downloaded the newest version. Unfortunately, I'm still having the same problem. Do you think it could be NIC card related? I'm still really puzzled as to what it could be...

    Thanks again for your help!
     
  13. dugq

    dugq

    Joined:
    Jul 16, 2004
    Messages:
    2,653
    Sorry it didn't work. The NIC card would be my next guess, though don't know to be honest
     
  14. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    When it freezes for a bit, do you happen to have new email being checked?
     
  15. guitarwez

    guitarwez Thread Starter

    Joined:
    Jan 3, 2005
    Messages:
    26
    It's not that because I've tried working with Outlook turned off. :(
     
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