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Solved: Internet only works completely while in Safe Mode(Vista)

Discussion in 'Networking' started by WkC RoadCreature, May 12, 2009.

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  1. WkC RoadCreature

    WkC RoadCreature Thread Starter

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    First things first: Vista Ultimate(32-Bit) Service Pack 1

    I'm unable to establish any interet connections via Normal System Booting, except World of Warcraft(Messenger worked for a while)...Both Firefox, ie & Msn works fine while in Safe Mode. When I run a diagnostic, Windows finds a problem that can't be solved automaticly.

    I've tried re-installing drivers, Hard reset of modem, Disabled Firewall, uninstalled AV, Virus/Spyware scans, Sleeping...

    I've also spent some time searching for someone with my problem, but nothing seems to be 100% accurate, so I decided to post a little something. I really hope someone out there can help!
     
  2. JohnWill

    JohnWill Retired Moderator

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    TCP/IP stack repair options for use with Windows Vista.

    Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    In the command prompt window that opens, type type the following commands:

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  3. TerryNet

    TerryNet Moderator

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    If you have a non-Windows firewall (or security suite) uninstall it and tell us what it is/was.
     
  4. WkC RoadCreature

    WkC RoadCreature Thread Starter

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    Well, that didn't resolve anything...

    And I don't have an alternate firewall installed.

    I've defragmented hard drives manually, and systm seems to be working alright.

    In addition, I performed a System Restore to a setpoint before the prolem occured...No effect what so ever.

    There's a laptop and an iPod working perfect online.
     
  5. JohnWill

    JohnWill Retired Moderator

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    Fire up MSCONFIG and disable groups of applications or services and reboot. Continue the process until you locate the offending process or application.
     
  6. WkC RoadCreature

    WkC RoadCreature Thread Starter

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    I've disabled everything that doesn't run in safe mode, still no internet. Should I continue to eliminate, or is it a dead end?
     
  7. JohnWill

    JohnWill Retired Moderator

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    You must be missing something. :) How about doing this.

    1. Download PsTools.
    2. Extract PsList to the root of C:
    3. Open a command prompt.
    4. Type the command PsList >c:\normal.txt
    5. Reboot in Safe Mode with Networking.
    6. Open a command prompt.
    7. Type the command PsList >c:\safe.txt

    You can compare the two lists and see what's running in Normal Mode vs. Safe Mode.

    Attach the two lists to a post here as well.
     
  8. WkC RoadCreature

    WkC RoadCreature Thread Starter

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    I'll get into this shortly...Posting in the meantime. :p

    NORMAL:

    Process information for OWNEMALL:

    Name Pid Pri Thd Hnd Priv CPU Time Elapsed Time
    Idle 0 0 2 0 0 0:14:13.294 0:00:00.000
    System 4 8 148 1169 0 0:00:12.760 0:07:50.866
    smss 552 11 4 28 288 0:00:00.109 0:07:50.866
    csrss 620 13 10 502 1592 0:00:01.716 0:07:48.542
    wininit 672 13 3 102 1236 0:00:00.156 0:07:46.966
    csrss 684 13 12 554 2336 0:00:03.822 0:07:46.966
    services 716 9 5 225 2552 0:00:04.414 0:07:46.857
    lsass 728 9 10 606 3388 0:00:01.653 0:07:46.482
    lsm 736 8 10 186 1796 0:00:00.031 0:07:46.482
    svchost 888 8 7 313 2556 0:00:03.400 0:07:45.921
    winlogon 928 13 3 124 2000 0:00:00.343 0:07:45.812
    svchost 984 8 6 343 3228 0:00:00.280 0:07:45.734
    svchost 1020 8 10 370 49464 0:00:08.408 0:07:45.702
    svchost 1076 8 23 497 17080 0:00:00.514 0:07:45.468
    svchost 1112 8 43 708 70392 0:00:18.252 0:07:45.328
    svchost 1144 8 59 1278 27908 0:00:04.742 0:07:45.297
    audiodg 1296 8 5 120 15588 0:00:00.374 0:07:43.456
    SLsvc 1332 8 4 92 5156 0:00:01.092 0:07:43.331
    svchost 1400 8 36 528 7772 0:00:00.405 0:07:43.284
    svchost 1524 8 23 512 15008 0:00:00.702 0:07:43.144
    spoolsv 1712 8 20 347 6612 0:00:00.312 0:07:42.458
    svchost 1736 8 29 307 19332 0:00:02.854 0:07:42.426
    AppleMobileDeviceService 568 8 3 82 2132 0:00:00.031 0:07:41.095
    mDNSResponder 576 8 4 93 1596 0:00:00.124 0:07:41.024
    svchost 1516 8 5 124 2668 0:00:00.124 0:07:40.556
    svchost 1996 8 7 163 3808 0:00:00.093 0:07:40.450
    svchost 612 8 5 47 608 0:00:00.015 0:07:40.354
    SearchIndexer 2136 8 16 997 40276 0:00:04.399 0:07:40.154
    WUDFHost 2400 8 6 244 3396 0:00:00.124 0:07:39.046
    taskeng 2796 8 14 346 9544 0:00:00.296 0:07:34.083
    dwm 2820 13 6 131 52792 0:00:03.619 0:07:34.052
    explorer 2860 8 33 793 49932 0:00:15.771 0:07:33.942
    MSASCui 2984 8 11 345 6116 0:00:00.218 0:07:32.663
    RtHDVCpl 2992 8 9 226 8848 0:00:00.156 0:07:32.632
    taskeng 3036 6 5 129 1900 0:00:00.031 0:07:32.445
    wpcumi 3068 8 3 118 3040 0:00:00.015 0:07:32.398
    VM302Snap 3108 8 1 82 2620 0:00:00.078 0:07:32.350
    Domino 3264 8 1 64 2376 0:00:00.046 0:07:31.791
    realsched 3280 8 4 110 1880 0:00:00.062 0:07:31.624
    lxdpmon 3308 8 2 60 1660 0:00:00.031 0:07:31.459
    ezprint 3316 8 3 127 7332 0:00:00.140 0:07:31.443
    ctusbms 3328 8 3 80 1772 0:00:00.046 0:07:31.378
    rundll32 3376 8 1 74 3188 0:00:00.046 0:07:31.184
    jusched 3384 8 4 201 2356 0:00:00.062 0:07:31.156
    iTunesHelper 3400 8 10 272 7472 0:00:00.078 0:07:31.124
    ehtray 3408 8 2 96 1704 0:00:00.031 0:07:31.115
    msnmsgr 3420 8 16 444 23224 0:00:01.918 0:07:31.083
    Telenor 3428 8 6 310 97020 0:00:01.544 0:07:31.024
    WmiPrvSE 3452 8 6 137 3168 0:00:00.218 0:07:30.899
    rundll32 3496 8 4 112 4692 0:00:00.031 0:07:30.790
    realplay 3516 8 7 230 3436 0:00:00.249 0:07:30.728
    ehmsas 3628 8 3 66 1248 0:00:00.358 0:07:29.667
    iPodService 3832 8 11 100 2888 0:00:00.031 0:07:26.521
    unsecapp 2032 8 3 82 2444 0:00:00.031 0:07:24.733
    conime 3152 8 1 34 868 0:00:00.015 0:07:20.500
    cmd 3800 8 1 20 1784 0:00:00.046 0:06:50.088
    kbd 2652 13 15 184 9980 0:00:00.140 0:05:32.256
    wuauclt 4080 8 2 142 2628 0:00:00.156 0:04:37.143
    pslist 2344 13 1 169 2124 0:00:00.031 0:00:00.059


    SAFE:

    Process information for OWNEMALL:

    Name Pid Pri Thd Hnd Priv CPU Time Elapsed Time
    Idle 0 0 2 0 0 0:03:06.982 0:00:00.000
    System 4 8 79 344 0 0:00:04.820 0:01:35.056
    smss 376 11 4 28 292 0:00:00.062 0:01:35.009
    csrss 436 13 10 263 1456 0:00:00.452 0:01:30.438
    csrss 472 13 9 289 1876 0:00:01.263 0:01:29.065
    wininit 480 13 4 102 1204 0:00:00.187 0:01:29.050
    winlogon 524 13 5 121 1352 0:00:00.202 0:01:28.301
    services 552 9 8 197 2444 0:00:00.280 0:01:28.098
    lsass 568 9 13 474 2988 0:00:01.232 0:01:27.459
    lsm 576 8 10 156 1644 0:00:00.000 0:01:27.381
    svchost 716 8 7 288 2104 0:00:00.452 0:01:19.674
    svchost 768 8 5 222 2360 0:00:00.093 0:01:19.284
    svchost 812 8 11 341 49304 0:00:01.809 0:01:19.222
    svchost 900 8 18 269 4064 0:00:00.171 0:01:18.270
    svchost 928 8 25 441 12196 0:00:02.792 0:01:17.849
    svchost 976 8 12 300 6292 0:00:00.093 0:01:17.287
    svchost 996 8 18 299 6664 0:00:00.171 0:01:16.851
    svchost 1012 8 10 207 2320 0:00:00.062 0:01:16.835
    svchost 1172 8 15 253 11616 0:00:01.029 0:01:15.525
    svchost 1280 8 7 130 2696 0:00:00.109 0:01:14.791
    explorer 1664 8 27 587 22588 0:00:04.056 0:00:50.294
    cmd 2032 8 2 24 2780 0:00:00.015 0:00:33.196
    unsecapp 200 8 3 68 2128 0:00:00.046 0:00:32.042
    WmiPrvSE 404 8 6 125 3040 0:00:00.202 0:00:31.215
    pslist 1476 13 1 174 2080 0:00:00.015 0:00:00.405
     

    Attached Files:

  9. JohnWill

    JohnWill Retired Moderator

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    Is this the "normal" with all the stuff disabled using MSCONFIG? If not, that's what we want here, the object of the exercise is to compare the safe mode to stripped down normal mode and see what's different.
     
  10. WkC RoadCreature

    WkC RoadCreature Thread Starter

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    May 12, 2009
    Messages:
    8
    Was a little stressed...Will strip it down again.
     
  11. WkC RoadCreature

    WkC RoadCreature Thread Starter

    Joined:
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    New Normal List:

    Process information for OWNEMALL:

    Name Pid Pri Thd Hnd Priv CPU Time Elapsed Time
    Idle 0 0 2 0 0 0:24:08.157 0:00:00.000
    System 4 8 109 518 0 0:00:16.738 0:12:46.006
    smss 492 11 4 28 288 0:00:00.031 0:12:46.006
    csrss 624 13 9 286 1472 0:00:01.747 0:12:44.040
    wininit 676 13 3 100 1240 0:00:00.124 0:12:33.183
    csrss 688 13 12 360 17676 0:00:04.430 0:12:33.183
    services 720 9 7 191 2240 0:00:04.009 0:12:33.042
    lsass 732 9 10 515 2996 0:00:01.372 0:12:32.715
    lsm 740 8 10 153 1740 0:00:00.062 0:12:32.715
    svchost 872 8 9 297 2360 0:00:01.154 0:12:32.059
    winlogon 908 13 5 124 2068 0:00:00.249 0:12:32.013
    svchost 976 8 9 243 2896 0:00:00.124 0:12:31.903
    svchost 1012 8 13 371 48892 0:00:06.676 0:12:31.872
    svchost 1080 8 16 259 4580 0:00:00.156 0:12:31.732
    svchost 1116 8 29 637 12624 0:00:01.497 0:12:31.685
    svchost 1244 8 16 346 10228 0:00:00.249 0:12:31.560
    svchost 1280 8 7 184 2312 0:00:00.093 0:12:31.529
    svchost 1352 8 12 324 6528 0:00:00.202 0:12:31.482
    svchost 1516 8 11 236 10964 0:00:00.748 0:12:30.265
    svchost 1668 8 6 124 2568 0:00:00.093 0:12:28.939
    taskeng 1864 6 6 129 1880 0:00:00.046 0:12:20.198
    explorer 2028 8 31 812 46964 0:00:33.243 0:12:15.518
    WmiPrvSE 1460 8 7 135 3248 0:00:00.265 0:12:13.053
    unsecapp 2164 8 3 73 2276 0:00:00.031 0:12:09.512
    taskeng 2808 8 6 132 2064 0:00:00.046 0:03:52.611
    taskeng 2176 6 5 84 1300 0:00:00.015 0:02:29.588
    cmd 4048 8 1 21 1660 0:00:00.000 0:00:46.722
    pslist 852 13 1 169 2064 0:00:00.031 0:00:00.031
     

    Attached Files:

  12. JohnWill

    JohnWill Retired Moderator

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    OK, Here's the differences between the two modes.

    Process information for OWNEMALL:

    Name Pid Pri Thd Hnd Priv CPU Time Elapsed Time
    taskeng 1864 6 6 129 1880 0:00:00.046 0:12:20.198
    taskeng 2808 8 6 132 2064 0:00:00.046 0:03:52.611
    taskeng 2176 6 5 84 1300 0:00:00.015 0:02:29.588


    I suggest trying to terminate those tasks in Task Manager and see if that returns sanity to the networking.
     
  13. WkC RoadCreature

    WkC RoadCreature Thread Starter

    Joined:
    May 12, 2009
    Messages:
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    Posted via Mobile Device. Task Scheduler is shown as 2 processes, and reactivates after 10 seconds. Can not be disabled with msconfig. I may have å lead later, but I'm off "Celebrating" Norway's b-day..!
     
  14. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
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    This may be malware, but that process is listed as part of Vista.



    They seem to be the only extra stuff running...
     
  15. WkC RoadCreature

    WkC RoadCreature Thread Starter

    Joined:
    May 12, 2009
    Messages:
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    I checked up on the lead I got, and it turns out Live One Care Family Safety client was the problem. It had been reactivated by my mom when she borrowed a laptop from the guys that were fixing her own. She didn't mention it before this Saturday. It's a weird one, because I'm not running this client on my computer, but the filters must have been activated by the unwelcome computer. I deleted the filters manually and uninstalled Live One Bullsh*it, and now it seems to be working as it used to.

    Thanks for your help and time, I've learned quite a bit from this.
    - RoadCreature
     
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