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Solved: Internet only works on safe mode

Discussion in 'Windows XP' started by KieranBroughton, Nov 4, 2011.

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  1. KieranBroughton

    KieranBroughton Thread Starter

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    My internet hasn't been working normally for five days now but works fine on safe mode. I have tried an Avast scan for viruses and didn't have any. Any help? I have a Acer Netbook and Windows XP
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

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    Do you use a firewall too?
     
  3. huggie54

    huggie54

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    hiya,have you tried performing a System Restore back to a date when it was working correctly.
     
  4. KieranBroughton

    KieranBroughton Thread Starter

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    yes, I have my firewall on medium and have tried every setting and I have tried system restore, didn't work
     
  5. Cheeseball81

    Cheeseball81 Retired Moderator

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    What kind of connection do you have? Wireless? Wired?
     
  6. KieranBroughton

    KieranBroughton Thread Starter

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    Wireless, and use Mozilla Firefox and have also tried Internet Explorer and Google Chrome
     
  7. huggie54

    huggie54

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    is any Yellow ! or Red Xs in device manager showing,could be a driver or proxy setting
     
  8. KieranBroughton

    KieranBroughton Thread Starter

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  9. KieranBroughton

    KieranBroughton Thread Starter

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    Do you think I might have malware, would it be worth doing that hack thing I have seen on this site where it lists everything on my Laptop?
     
  10. huggie54

    huggie54

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    can you look in services and check that all these are enabled and running in automatic
    COM+ Event System (for WZC issues)
    Computer Browser
    DHCP Client
    DNS Client
    Network Connections
    Network Location Awareness
    Remote Procedure Call (RPC)
    Server
    TCP/IP Netbios helper
    Wireless Zero Configuration (XP wireless configurations only) )
    Workstation
     
  11. KieranBroughton

    KieranBroughton Thread Starter

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    sorry where is services? Thanks
     
  12. Phantom010

    Phantom010 Trusted Advisor

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    Click Start > Run > type services.msc

    Click OK.
     
  13. Phantom010

    Phantom010 Trusted Advisor

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    However, given you are able to connect to the Internet in Safe Mode (with Networking?), there has to be an application interfering with your browsers.

    Try a Clean Boot procedure (2 pages) to hopefully isolate that application. Run it for both Services and Startup items.
     
  14. KieranBroughton

    KieranBroughton Thread Starter

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    So I followed the steps on services and done the clean boot, it is now working. Thank you. I really appreciate it :)
     
  15. Phantom010

    Phantom010 Trusted Advisor

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    Impossible. You need to run the whole procedure. It can take up to 30 minutes. :)
     
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