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Solved: internet problems(vista32bit)

Discussion in 'Windows Vista' started by redpanda911, Jul 19, 2012.

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  1. redpanda911

    redpanda911 Thread Starter

    Joined:
    May 12, 2012
    Messages:
    9
    trying too reinstall vista on new hard drive,( modern is netgear/virgin media super hub)( CG3101D. 1) entered activation code(np) and then tried to "connect" ( pc does not recognise modem), need the RIGHT drivers to download on hard drive.! can anybody help please!ps modem is running ok on windows 7,my other pc.! i do have a separate flash drive,which i can transfer information,over to other pc.
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,977
    you should not need drivers for that device as its a router

    if you re-installed vista - you may need the network adapter drivers

    whats the make and model of the pc

    post the following information

    ------------------------------------------------------------------------
    Device Manager
    Post back the results in device manager
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    how to access device manager for different windows versions
    http://www.computerhope.com/issues/ch000833.htm

    windows key and pause Key should open to allow device manager to be seen,
    on a laptop you may need to use windows key + FN key + Pause Key

    if this does not work then

    Windows 7 or Vista
    Click on the Start Orb
    In the Start Search box type
    device manager and then press enter

    -------------------

    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager


    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Or if you are using Vista/Windows 7 you can use the "snipping tool" which is found in
    Start> All programs> Accessories> Snipping Tool
    ------------------------------------------------------------------------
     
  3. redpanda911

    redpanda911 Thread Starter

    Joined:
    May 12, 2012
    Messages:
    9
    thanks for your reply, problem solved, what i had to do is 1) download the realtek ethernet driver (from my other pc) to flash drive,transfer the file to a cd RW,and the transfer again to doc ,and "open files.to update. i made the mistake of thing ing I need the drivers for the modem,and not the ethernet cable I have checked my internet connection and its working ok,np updating windows service pack 2,and then installing windows live essentials.( I will keep the realtek files on disc ,just in case it happens again.) anyway thanks for replying to my problem.
     
  4. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,977
    your welcome (y) thanks for letting us know
     
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