1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Interrupted Windows Update

Discussion in 'Windows 7' started by Grazes, Jul 14, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. Grazes

    Grazes Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    4
    I was installing window updates when I accidentally shut my laptop off before it finished updating. Now, whenever I turn my laptop on, it displays "Windows File Error". Safe Mode, Startup Repair, and System Restore do not work. Help?
     
  2. captainron276

    captainron276 Ron

    Joined:
    Sep 11, 2010
    Messages:
    3,754
    Do you have the Windows disk or did you make your recovery disks when you first got your computer? Sounds like you might need to install Windows again.
    Also, you might have a Recovery partition on that laptop. Can you give us the make and model # so the Tech's can give you advice?
     
  3. Grazes

    Grazes Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    4
    I have the Windows CD.

    It's a Dell Inspiron N5110
     
  4. captainron276

    captainron276 Ron

    Joined:
    Sep 11, 2010
    Messages:
    3,754
    Great, lets wait for one of the great Tech's in here who know your computer and can help you through this:) How long have you had this computer?
     
  5. Grazes

    Grazes Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    4
    About 5 months
     
  6. captainron276

    captainron276 Ron

    Joined:
    Sep 11, 2010
    Messages:
    3,754
    I would give it another day here and see what happens. Hopefully one of the Tech's can help you out. If not, I would call Dell support since it is still under warranty.

    Good luck:)

    Capt
     
  7. Ihatecats

    Ihatecats Banned

    Joined:
    Jun 10, 2012
    Messages:
    359
    MANUAL FIX TO WINDOWS UPDATE LOOP

    1. Insert the Recovery/Install DVD into the computer
    2. Boot off of the DVD. When you first start your computer, the first screen you see should give you the key combination to press to enter a 'multi-boot' menu. On Dell's this key is F12 but it varries by each manufacturer. Once you find it and are at the multiboot menu, choose to boot of CD/DVD
    3. When prompted (after it has booted to the CD/DVD) choose "repair my computer" and enter the command prompt
    4. Type C: (with colon) and press enter
    5. Then type cd c:\windows\winsxs and press enter
    6. Then type del pending.xml and press enter
    7. Restart your computer

    That should kill any pending updates.

    This fix is for vista/7
     
  8. Ihatecats

    Ihatecats Banned

    Joined:
    Jun 10, 2012
    Messages:
    359
    Grazes I noticed that you marked your thread as solved did what I suggested help?
     
  9. Grazes

    Grazes Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    4
    Well, it didn't work but I needed to use the computer so I reset it to factory settings.
     
  10. Ihatecats

    Ihatecats Banned

    Joined:
    Jun 10, 2012
    Messages:
    359
    Thanks for letting us know. :)
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1061049