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Solved: involuntary computer shut down

Discussion in 'Virus & Other Malware Removal' started by riverbar, Feb 7, 2005.

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  1. riverbar

    riverbar Thread Starter

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    I am looking for some help again. I am running WXP. my computer seemed to be slowing down (another user had been downloading using MS media player, which I suspect is the cause of my problem) so I began a scan with adaware thinking it was spyware and my computer just shut down mid scan. I have attempted to restart in safe mode and i get shut down before it completes boot up. I tried to go to last working config and had the same result. I then attempted to boot from the windows disc and was still shut down. Any suggestions? :(
     
  2. Dust Sailor

    Dust Sailor

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    http://forums.techguy.org/t110854.html

    If you can get here download HIjack This 1.99.0 do a scan and post the log here

    If you can get AD-Aware SE updated and on a disk and try it from there

    Is it rebooting or shutting down completely ?
     
  3. riverbar

    riverbar Thread Starter

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    Dust Sailor,
    It is shutting down completely. I can't run any scans or even complete boot up. The shutdown is almost immediate. I am unable to run anything off disc as well. I am really locked down here. I need to find a way to stop the shut down process or i can't do anything. what do you think? :confused:
     
  4. Dust Sailor

    Dust Sailor

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    Hi Riverbar I will ask a moderator to have a look at your thread Good Luck (y)
     
  5. TsgtUSAF

    TsgtUSAF

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    Your processor maybe over heating and shutting down to prevent damage.
     
  6. riverbar

    riverbar Thread Starter

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    I don't think that is the problem. the fan is running. it is shutting down so qiuckly that i would be surprised if that was the problem. Is there a way to prevent the shutdown at least temporarily so that i can get a peek at cpu usage or run a hijack log? :confused:
     
  7. ~Candy~

    ~Candy~ Retired Administrator

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    Simply because the fan is running doesn't mean that the cpu can't be overheating.

    After allowing it to set and cool down completely, do you have enough time to access the bios setup to see cpu temps?
     
  8. riverbar

    riverbar Thread Starter

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    I understand that i may still be overheating but i have tried it cold, having been off for hours and it shuts down immediately. I cannot access anything. should i open it up and try to boot, would that help it remain cooler?
     
  9. ~Candy~

    ~Candy~ Retired Administrator

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    What's the history here? Could it be shorting out on the side of the case? Could we have a flakey power supply?
     
  10. riverbar

    riverbar Thread Starter

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    I will check out the power supply but i think that is ok, i did hear a little bit of a pop the first time this occured but not at all since (I had kind of dismissed that). How do i check for a short, just take off the cover and look for obvious signs?
     
  11. ~Candy~

    ~Candy~ Retired Administrator

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    Actually, the best way to rule out a short, is to take the motherboard out of the case and hook up the basics and work your way ahead.
     
  12. riverbar

    riverbar Thread Starter

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    I'll see what i can do. I appreciate you time and effort.
     
  13. ~Candy~

    ~Candy~ Retired Administrator

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    You're welcome.

    Keep us posted :)
     
  14. sueb_51

    sueb_51

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    I had the same problem with the shutdown!! how do u know if it is overheating??
     
  15. ~Candy~

    ~Candy~ Retired Administrator

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    Well, if you can get to the bios to see the temps, that is usually a good indication.
     
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