Solved: IP Address

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totum

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I am working on my sisters computer which is a HP Compaq dx2000MT with XP Home SP2. When I tried to connect to the internet, I get a message telling me to "renew my IP Address". I have tried opening command prompt and typing "ipconfig /release" and "ipconfig /renew" with nothing happening. I have also tried pulling the power from the cable modem for 30 seconds and plugging back in with no results either. Any info on how this happened and how to resolve it would be great! Thanks
 
Joined
May 15, 2006
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Try this and then the release and renew

Reset Windows XP TCP/IP

You can reset the Winsock And TCP/IP stacks in XP SP2 by doing this:
Start > Run: cmd and at the prompt enter each line:
netsh winsock reset catalog
netsh int ip reset resetlog.txt
You will need to reboot afterwards.
 

JohnWill

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Oct 19, 2002
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It would help to know how you connect to the internet and what equipment you have. Modem, router, etc., make and model.
 

totum

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I am running a cable modem (economy) using the ethernet port. No router. The modem is a Motorola SURFboard, model # SB5101. It is normally hooked up to my HP Pavilion
a1700n. I am trying to use it to update another right now.
 

Frank4d

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Have you checked to make sure DHCP is enabled on your sister's computer? Also click the adapter in Network Connections and choose repair.
 

totum

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Figured it out. Had to unplug the modem for 30 seconds then plug it back in. That reset the IP Address for her computer. Thanks to everyone who replied!
 
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