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Solved: Is my DSL Basic or High-Speed?

Discussion in 'Web & Email' started by lizard, Sep 18, 2004.

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  1. lizard

    lizard Thread Starter

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    Hi everybody!

    My DSL provider just called to tell me that there has been an error. I have always been paying for their 'DSL Basic' service which promises 128k bps download speed. They say they have been providing me with their 'High-speed' Internet service (3 Mb/s approx. download speed) 'From our end and our error', as they said. No charge to me, but they intend to reduce my service to 128k bps in a couple of days, or I pay more. :( (bribery) I just would like to find out what service I am getting right now, because I don't know for sure. Is there a good site you can recommend that I can go to that would test my connection and let me know?

    Thanks for your help!

    _
     
  2. Stephen47

    Stephen47

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  3. bearone2

    bearone2 Banned

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    your isp should be able to give you pricing for basic thru the fastest.

    on a bad day dsl can be as slow as a dialup connection even though you might be paying for the higher speed.

    i recommend cable if you can get it. mine, roadrunner, provides the modem and i pay $40/month.
     
  4. Stephen47

    Stephen47

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    I have never experienced slow speed on my DSL and cable is fine as long as everyone else in your neighborhood isn't online at the same time
     
  5. bearone2

    bearone2 Banned

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    i take the chance, small neighborhood.

    they have dsl at work and it can be agonizing slow, early and mid-day.

    what kind of dl speeds were you seeing?

    who's the provider?
     
  6. Stephen47

    Stephen47

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    I consistently get 1.4 mbs.
    I have verizon DSL
     
  7. bearone2

    bearone2 Banned

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    actually downloading or testing?

    i went to my own isp's test site, roadrunner and it was 1.7m.
    2 other test sites showed 403/412kb/sec.

    the 1.7 is not something i advertise becuz it's not in the real world.

    who's your provider, this isn't a t-1 line is it? :cool:
     
  8. lizard

    lizard Thread Starter

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    Hi!

    Thanks for all the help. The speed I have now is great. My ISP is Bell Sympatico.

    They have different pricing and said High-speed would cost about $10.00/month more if they "fixed" that little problem.

    Here's the page:
    http://www.bell.ca/shop/application/commercewf
    click the 'internet access' tab for the prices. (I couldn't provide a good link here)

    I'm not sure what speed I am getting. I'm pretty sure it is over 128k bps, but I doubt it is near 3Mb/s.
    Here's what they say about their speed: http://service.sympatico.ca/index.cfm?method=content.view&category_id=119&content_id=1050

    Is there a good place I can go to check?

    _
     
  9. hankhill_

    hankhill_

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    answer to, where can i test my speed: www.bandwidthplace.com

    you can only use 3 free tests a month, and after that they ask you to subscibe. i run a constant 1.2mb from them.
     
  10. sekirt

    sekirt

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  11. hewee

    hewee

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  12. sekirt

    sekirt

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    The "meter" itself apparently is Macromedia Flash. Just so happens I uninstalled Macromedia - and meter did not work for me either. But my download speed still gets measured and reported.

    sekirt
     
  13. etaf

    etaf Moderator

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    Wayne
    http://www.broadbandreports.com/tools
    http://9337387.home.icq.com/main37.html
    http://www.bandwidthplace.com/speedtest/

    lots of people in the UK are getting 3X broadband from cable companies and with a contention rate of 50 its little better then dial-up...

    I have a 512K download broadband with upto 5 PC running at once and providing noone is downloading a largefile - it works OK.
    If you intend to do a lot of filedownloading then you may want more speed - try to avoid the capped services if apply in your country.


    3mbs is veryfast - infact my company used to have a satalitte office which only has a 1mb link servicing 20 staff.


    heres a download calculator
    http://download.stormloader.com/
    will give you an approx idea of the difference - then if you have a file you want to download see how long it takes
    (NOTE lots of other factors can affect the download time so treat as approx)

    how much extra for them to put you on 512K.
     
  14. etaf

    etaf Moderator

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    they dont actually say you get 3M - they do say upto !!!!!
    in the UK the contention ratio (number of people who share that bandwidth) is 50 for non-business and 20 for business.

    it also seems they only offer 128K or 3M. nothing in between!!!!!!
    as they have made a mistake - depends on how you signed up - what you where expecting - you could move to another provider - if they have cheaper rates etc.
    3MB for $29 we would pay about £29 for 1Mb in UK..........(aol)
    loads of services in UK are also capped.....
     
  15. lizard

    lizard Thread Starter

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    Hey! Thanks for all the replies everybody! (y)

    From http://www.bandwidthplace.com/speedtest/
    I chose my connection as 'Other DSL'(I don't know which DSL it is) and it gave me a communication speed of 1.6Mbps, Storage 192.1Kbps, and 1MB file download in 5.3 seconds, and said my rating was great.

    McAfee at http://us.mcafee.com/root/speedometer/default.asp
    gave me a speed of 685.76Kbps, 150KByte file downloaded in 1.75 seconds.

    At http://www.broadbandreports.com/tools
    I'm having a small problem installing the lastest java version so I can continue with the test.
    I'll have it fixed soon and I'll get back to you on this one. It looks like a great site, lots of stuff you can check.

    At http://9337387.home.icq.com/main37.html
    I picked New York City as the closest and they gave me a download speed of 2033 kbps (a 254.2 KByte/sec transfer rate) and an upload speed of 646kbps, that's more than double any broadband service. And they asked to add my result to their 'The Fastest Broadband Table', which I have. 2033/646 ...Not that mine's the fastest though....

    Maybe I should just give my ISP the $10.00.

    Hey, Here's a page I spotted that' pretty interesting.
    http://www.dslreports.com/archive
    Maybe I'll check what Videotron (#14) has (I know it's cable) instead of my current ISP (#56).
    Aurora?

    Ok, from http://download.stormloader.com/
    I chose a 1Mb file on a standard DSL connection, clicked 'Get Download Time' and nothing happened. It looks like I need to upgrade my Java software. I'll get back on this one too.


    Thanks again for all the info and the links!!

    _
     
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