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Solved: Is My Log Clean?

Discussion in 'Virus & Other Malware Removal' started by gr8twht, Oct 14, 2008.

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  1. gr8twht

    gr8twht Thread Starter

    Joined:
    Oct 13, 2008
    Messages:
    20
    i have an issue with my homepage resetting to about:blank.

    my CA Anti-Virus keeps giving me a pop up alert that has filename of C:\\WINDOWS\system32\311496\311496.dll

    under infection it has - Win32/Puper!generic

    thanks for any help! this is driving me crazy with it keep resetting and the pop up window.
     
  2. gr8twht

    gr8twht Thread Starter

    Joined:
    Oct 13, 2008
    Messages:
    20
    i guess my log would help ----

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:20:04 AM, on 10/15/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Applications\iebtm.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe
    C:\WINDOWS\system32\algg.exe
    C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Nova Development\Photo Explosion\CalCheck.exe
    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    C:\Program Files\BellSouth\Connection Manager\CManager.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\WINDOWS\ALCWZRD.EXE
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://support.fastaccess.com/launch.asp
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: (no name) - {BE1A344F-9FF5-4024-949B-52205E6DB2D0} - C:\Program Files\Applications\iebt.dll
    O3 - Toolbar: Internet Service - {144A6B24-0EBC-4D89-BF09-A06A718E57B5} - C:\Program Files\Applications\iebr.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [HelpCenter4.1] C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe /P HelpCenter4.1
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ShutterflyStudio] C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly
    O4 - HKCU\..\Run: [wblogon] C:\WINDOWS\system32\algg.exe
    O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Applications\iebtm.exe
    O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe
    O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
    O4 - Startup: V CAST Music Monitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O4 - Global Startup: Photo Explosion Calendar Checker.lnk = ?
    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod4\v6\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod4\v6\yhexbmes.dll
    O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ietoolsupdate.com/redirect.php (file missing)
    O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ietoolsupdate.com/redirect.php (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://download.windowsupdate.com
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.winkflash.com/photo/loaders/ImageUploader4.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O24 - Desktop Component 0: (no name) - http://www.shoutcast.com/images/sc-logo.gif
    --
    End of file - 11434 bytes
     
  3. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!



    Please download (save) SmitfraudFix (by S!Ri) to your desktop. SmitfraudFix runs under W2K, XP only.

    Extract the content (a folder named SmitfraudFix) to your Desktop. Select all of the contents and Extract them
    to a new folder called SmitfraudFix.
    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm
     
  4. gr8twht

    gr8twht Thread Starter

    Joined:
    Oct 13, 2008
    Messages:
    20
    thanks for your help Cybertech..... below is the report you told me to run from Smitfraudfix

    SmitFraudFix v2.361
    Scan done at 18:54:01.17, Wed 10/15/2008
    Run from C:\Documents and Settings\HP_Owner\Desktop\SmitfraudFix\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in normal mode
    »»»»»»»»»»»»»»»»»»»»»»»» Process
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Applications\iebtm.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe
    C:\WINDOWS\system32\algg.exe
    C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Nova Development\Photo Explosion\CalCheck.exe
    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    C:\Program Files\BellSouth\Connection Manager\CManager.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\WINDOWS\ALCWZRD.EXE
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\notepad.exe
    C:\WINDOWS\system32\cmd.exe
    »»»»»»»»»»»»»»»»»»»»»»»» hosts

    »»»»»»»»»»»»»»»»»»»»»»»» C:\

    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
    C:\WINDOWS\system32\algg.exe FOUND !
    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\HP_Owner

    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\HP_Owner\Application Data

    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Antivirus Scan.url FOUND !
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Spyware Test.url FOUND !
    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\HP_Owner\FAVORI~1
    C:\DOCUME~1\HP_Owner\FAVORI~1\Antivirus Scan.url FOUND !
    »»»»»»»»»»»»»»»»»»»»»»»» Desktop
    C:\DOCUME~1\ALLUSE~1\Desktop\Antivirus Scan.url FOUND !
    C:\DOCUME~1\ALLUSE~1\Desktop\Online Spyware Test.url FOUND !
    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
    C:\Program Files\Applications\ FOUND !
    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="http://www.shoutcast.com/images/sc-logo.gif"
    "SubscribedURL"="http://www.shoutcast.com/images/sc-logo.gif"
    "FriendlyName"=""

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"
    »»»»»»»»»»»»»»»»»»»»»»»» o4Patch
    !!!Attention, following keys are not inevitably infected!!!
    o4Patch
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» IEDFix
    !!!Attention, following keys are not inevitably infected!!!
    IEDFix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» VACFix
    !!!Attention, following keys are not inevitably infected!!!
    VACFix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» 404Fix
    !!!Attention, following keys are not inevitably infected!!!
    404Fix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» AntiXPVSTFix
    !!!Attention, following keys are not inevitably infected!!!
    AntiXPVSTFix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!
    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
    !!!Attention, following keys are not inevitably infected!!!
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=""

    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon
    !!!Attention, following keys are not inevitably infected!!!
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
    "System"=""

    »»»»»»»»»»»»»»»»»»»»»»»» RK

    »»»»»»»»»»»»»»»»»»»»»»»» DNS
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    DNS Server Search Order: 16.92.3.242
    DNS Server Search Order: 16.92.3.243
    DNS Server Search Order: 16.81.3.243
    DNS Server Search Order: 16.118.3.243
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    DNS Server Search Order: 192.168.1.254
    DNS Server Search Order: 192.168.1.254
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{6291F4A6-60AD-41C6-B724-DD63EC592E6F}: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{6291F4A6-60AD-41C6-B724-DD63EC592E6F}: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
    HKLM\SYSTEM\CS2\Services\Tcpip\..\{6291F4A6-60AD-41C6-B724-DD63EC592E6F}: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS2\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
    HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 192.168.1.254

    »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  5. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning: running option #2 on a non infected computer will remove your Desktop background.



    Please post the C:\rapport.txt and a new HJT log in your next reply.
     
  6. gr8twht

    gr8twht Thread Starter

    Joined:
    Oct 13, 2008
    Messages:
    20
    SmitFraudFix v2.361
    Scan done at 22:13:17.60, Thu 10/16/2008
    Run from C:\Documents and Settings\HP_Owner\Desktop\SmitfraudFix\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in safe mode
    »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!
    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll
    »»»»»»»»»»»»»»»»»»»»»»»» Killing process

    »»»»»»»»»»»»»»»»»»»»»»»» hosts

    127.0.0.1 localhost
    »»»»»»»»»»»»»»»»»»»»»»»» VACFix
    VACFix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix
    S!Ri's WS2Fix: LSP not Found.

    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix
    GenericRenosFix by S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files
    C:\WINDOWS\system32\algg.exe Deleted
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Antivirus Scan.url Deleted
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Spyware Test.url Deleted
    C:\DOCUME~1\ALLUSE~1\Desktop\Antivirus Scan.url Deleted
    C:\DOCUME~1\ALLUSE~1\Desktop\Online Spyware Test.url Deleted
    C:\DOCUME~1\HP_Owner\FAVORI~1\Antivirus Scan.url Deleted
    C:\Program Files\Applications\ Deleted
    »»»»»»»»»»»»»»»»»»»»»»»» IEDFix
    IEDFix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» 404Fix
    404Fix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» AntiXPVSTFix
    AntiXPVSTFix
    Credits: Malware Analysis & Diagnostic
    Code: S!Ri

    »»»»»»»»»»»»»»»»»»»»»»»» RK

    »»»»»»»»»»»»»»»»»»»»»»»» DNS
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{6291F4A6-60AD-41C6-B724-DD63EC592E6F}: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CCS\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{6291F4A6-60AD-41C6-B724-DD63EC592E6F}: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
    HKLM\SYSTEM\CS2\Services\Tcpip\..\{6291F4A6-60AD-41C6-B724-DD63EC592E6F}: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS2\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
    HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 192.168.1.254
    HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254 192.168.1.254

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""

    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

    Registry Cleaning done.

    »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!
    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    »»»»»»»»»»»»»»»»»»»»»»»» End




    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:23:45 PM, on 10/16/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe
    C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Nova Development\Photo Explosion\CalCheck.exe
    C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    C:\Program Files\BellSouth\Connection Manager\CManager.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\WINDOWS\ALCWZRD.EXE
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://support.fastaccess.com/launch.asp
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [HelpCenter4.1] C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe /P HelpCenter4.1
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ShutterflyStudio] C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly
    O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe
    O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
    O4 - Startup: V CAST Music Monitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O4 - Global Startup: Photo Explosion Calendar Checker.lnk = ?
    O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
    O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod4\v6\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod4\v6\yhexbmes.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://download.windowsupdate.com
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.winkflash.com/photo/loaders/ImageUploader4.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    --
    End of file - 9587 bytes
     
  7. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    [​IMG] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

    Upgrading Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
    • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
    • Click the "Download" button to the right.
    • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
    • Click on Continue.
    • Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java version.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on the download to install the newest version.

    Are you using Symantec products any longer? You have services running that you maynot need.
     
  8. gr8twht

    gr8twht Thread Starter

    Joined:
    Oct 13, 2008
    Messages:
    20
    ok - i've done the JAVA updates and removal as you ask, but i do not seee any Symatech products, or maybe Im not sure what all to look for.
     
  9. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Click Start - Run - and type in:

    services.msc

    Click OK.

    In the services window find each of these, one at a time:

    Automatic LiveUpdate Scheduler - Symantec Corporation
    LiveUpdate - Symantec Corporation
    Symantec Core LC - Unknown owner


    Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK.
    Exit the Services utility.
     
  10. gr8twht

    gr8twht Thread Starter

    Joined:
    Oct 13, 2008
    Messages:
    20
    ok Cybertech, ive done the below for the only two i found in my list, which were Automatic Liveupdate Scheduler & Symantec Core LC...

    is there anything else you see?

    the error i was originally getting is now gone, or at least as not switched my homepage to about:blank now in three successful log on's

    thanks for that, but any other tips that may help my system is appreciated ... while im here, lol
     
  11. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Click Start - Run, type in MSCONFIG, then click OK - "Startup" tab. Remove the checkmark from:

    SunJavaUpdateSched jusched.exe

    QuickTime Task qttask.exe

    TkBellExe realsched.exe
    (Note: The above 2 entries pertain to QuickTime and RealPlayer. Every time you open and use either of them, they'll re-enable themselves in the startup list, so you'll need to go back and disable them)

    Click Apply - OK afterwards, then reboot. When the SCU window appears during reboot, ignore the message. Place a checkmark in the window, then click OK.


    Download OTCleanIt. Save this application on your desktop. Once downloaded Double click on the OTCleanIt.exe. This should remove most malware tools you downloaded. A restart will be required.


    It's a good idea to Flush your System Restore after removing malware.
    Turn off system restore, restart the machine and then turn it back on.
    For help with XP visit: How to turn off and turn on System Restore in Windows XP


    That will purge the restore folder and clear any malware that has accumulated there.


    Now you should Clean up your PC


    You're welcome!
     
  12. gr8twht

    gr8twht Thread Starter

    Joined:
    Oct 13, 2008
    Messages:
    20
    Did all that you ask.

    Thanks again for your help!
     
  13. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    My pleasure!
     
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