Solved: Issue with Word mail merge with Outlook 2003

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dlbeck

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Joined
Jul 27, 2002
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173
This fixes the problem of having word show an empty address book from Outlook Contact folder when doing a mail/merge in Word.

1. I went to Outlook, clicked on Tools, then Email Accounts, then View or Change Existing Directories or Address Books

2. I then highlighted Outlook Address Book and clicked on Change

3. I then removed each address book listed, clicked on close, clicked on finish.

4. I then went to each Contacts Folder and right mouse clicked and selected the Properties option.

5. I then clicked on the Outlook Address Book tab

6. I put a check mark in the "Show this folder as an email address book"

Prior to all this each contact folder already had this checked. So God only knows why this issue existed but it did.

After doing these 6 steps I went to do a mail merge in word and selected the Contact Folder that had been showing up empty before. It no longer was empty.
 
Joined
Aug 5, 2005
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Just a tip: if you want to mark a thread solved, use the Thread Tools at the top of the page instead of double-posting and changing the title. Go ahead and mark your original thread solved, a mod will probably delete this one.

Glad you got your problem sorted.

chris.
 
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