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Solved: iTunes install problem

Discussion in 'Multimedia' started by bo0sheke, Sep 22, 2006.

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  1. bo0sheke

    bo0sheke Thread Starter

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    I've had problems with Quick time before, but never iTunes; this time around, when I go to install the newest version from Apple.com, it goes through a few things to get started, then this pops up, and then it un does everything, and says retry another time.
    [​IMG]

    Aside from that, I get errors with Quick time, where it cannot find the ActiveX control when I go to open it. (iTunes says it needs "Quicktime" to run)
    Any ideas?:confused: Ah, and i'm on XP pro SP2.
     
  2. bo0sheke

    bo0sheke Thread Starter

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    any ideas at all?
     
  3. parasolution

    parasolution

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    I had that problem a few months ago.

    I'll need to go back and see what I did. I think there was a MS program that I used to help remove some old itunes files that prevented a new install.

    I'll see what I can dig up.
     
  4. parasolution

    parasolution

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    Did you get this fixed?

    I used Windows Installerl Cleanup utility. I ran the cleanup unitility first, then ran the itunes installer with no problems.

    Just google for the utility.
     
  5. bo0sheke

    bo0sheke Thread Starter

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    yes, still can't load QuickTime or iTunes, I tried the windows installer cleanup; but QuickTime, or iTunes was not in the list of things to get rid of (though I did find a different program that was useless and giving me trouble uninstalling:D )

    I've also tried getting rid of the iTunes and QuickTime files out of the Regestry Editor, I got some out, but the files

    QuickTime.QuickTime.4
    QuickTimeCheckObject.QuickTimeCheck
    QuickTimeCheckObject.QuickTimeCheck.1
    QuickTimePlayerLib.QuickTimePlayerApp
    QuickTimePlayerLib.QuickTimePlayerApp.1

    Cannot be opened, deleted; it gives me an error, and does not let me do anything to them, I had QuickTime and iTunes installed before, but deleted them after looking for different programs, but I like the iTunes; and now when I go to install it (iTunes or QuickTime, it gives me that message pictured above, and backs up the install.
    I just hope this isn't a more serious problem then just an installing problem.
     
  6. bo0sheke

    bo0sheke Thread Starter

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