Hi, I am running Windows 7 with McAfee and recently had a red check flag that my virus protection nor windows defender were turned on. I did NOT turn them off. I tried to 'turn on' and when that didn't work, called McAfee. Well, who I thought was McAfee. Apparently either I dialed the wrong number (don't think so) or was hi-jacked. The person on the other end said he worked for McAfee. After allowing him to take remote control, I was told he could not fix the registry errors and viruses that were present on my machine (Lenovo desktop). He told me he had to transfer my call to their tech support. Still believing I was speaking with McAfee, I allowed him to transfer remote control. Suddenly, I have "Iyogi" and they are charging me a fee of $149.99 for "one year of unlimited tech support". Was this a fraud? I have found that Iyogi is an Indian company that is purportedly a legit service, but feel all of this was a misrepresentation and have placed a hold on the charge with my credit card company. Now, what do I do? I am a tech newbie and do not totally understand what they are doing. Could someone give me some advice?