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Solved: java plugin 10.21.2

Discussion in 'All Other Software' started by rambkowalczyk, Apr 24, 2013.

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  1. rambkowalczyk

    rambkowalczyk Thread Starter

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    I had wanted to play Alchemy (at MSN games). I got a message that said my java was unstable and I should update. So I did. Then I got directed to the Java Websites where it asked me to Verify my Java Version (like it couldn't do this when it installed?) So I did.

    Then got the message that Java plug in 10.21.2 is not installed properly. What was really annoying was I couldn't get rid of this message except by using the End task function. So, how does one install this properly? You would think Java would be a little more helpful in this matter.

    If I try to ignore this and play the Alchemy game anyway, I then get the message "Java plug-in detected a JRE collision" Way so helpful. (hope you are detecting my sarcasm here).

    Thanks for any help you can give.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD A6-3600 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
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    Hard Drives: C: Total - 451163 MB, Free - 387357 MB;
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  2. Triple6

    Triple6 Rob Moderator

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    Go to Programs & Features in the Control Panel and uninstall ALL JAVA versions. Then install the latest version from the Java website: http://www.java.com/en/download/
     
  3. rambkowalczyk

    rambkowalczyk Thread Starter

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    When I hit the uninstall button I get the obligartory message "Are you sure you want to uninstall Java 7 update 21. (It appears to be the only Java program on the computer unless it has a different name). I hit yes.

    Then I get the message Do you want to allow the following program to update software on this computer? So I click no because I'm trying to delete the d* thing. then nothing more happens.

    I tried clicking yes. But then Java is telling me to close browsers which seem presumptuous, so I figured I check first.
     
  4. Triple6

    Triple6 Rob Moderator

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    You need to close all browsers before uninstalling it and you do need to click Yes to allow it to make changes/uninstall itself.
     
  5. rambkowalczyk

    rambkowalczyk Thread Starter

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    Closed browsers. clicked yes. and Java is still in my control panel.
     
  6. captainron276

    captainron276 Ron

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  7. rambkowalczyk

    rambkowalczyk Thread Starter

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    problem is fixed. There were 2 java programs on the control panel and I was able to delete the one from Sun systems. The one I had tried to delete and couldn't was the most recent version.
     
  8. captainron276

    captainron276 Ron

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    Rambkowalczyk,

    Glad your up and running:) If you would, please click on the Solved icon at top of page.
     
  9. sakurachan

    sakurachan

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    Sorry but i can't see the solved icon, could you tell me where exactly?
     
  10. captainron276

    captainron276 Ron

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    Should be an Icon at the top or bottom of the page when you get into the thread.
     
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