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Solved: Just bought a new hard drive and my BIOS doesn't recognize it. Please help!

Discussion in 'Hardware' started by ebonator, Jan 23, 2015.

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  1. ebonator

    ebonator Thread Starter

    Joined:
    Jan 9, 2015
    Messages:
    25
    So I recently purchased a new hard drive and my BIOS wont recognize it. Both my hard drives are seagate serial ATA, the other thing different about them is that one of them says Barracuda and the other says barracuda ES, I don't know if this has any effect. So when my new hard drive arrived I just unplugged my old hard drive and plugged in the new one. upon starting my computer it would say something like local disk not found insert boot media. When I would insert my windows 7 disk I would click install and then custom, and that would also not recognize my hard drive, I also tried a software called Hirens to boot from my hard drive but it also basicly done the same thing. Thanks for taking the time to read this and I appreciate any suggestions/help.

    Also I didn't screw it in just plugged the cables into the new one.


    TL;DR plugged in new hard drive, not recognized by BIOS/Windows disk, also a similar result when trying to boot my HDD from Hirens.
     
  2. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
    Have you tried to use a different SATA port? What was happening with the old drive that made you decide to replace it?
     
  3. ebonator

    ebonator Thread Starter

    Joined:
    Jan 9, 2015
    Messages:
    25
    I just swapped over the cables from the old one into the new, i decided to replace it due to having fps/potential driver problems.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,010
    First Name:
    Frank
    Those issues would be associated with the Windows operating system and the computer's devices.

    Changing the hard drive isn't going to resolve it.

    -----------------------------------------------------------
     
  5. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
  6. ebonator

    ebonator Thread Starter

    Joined:
    Jan 9, 2015
    Messages:
    25
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD FX(tm)-6100 Six-Core Processor, AMD64 Family 21 Model 1 Stepping 2
    Processor Count: 6
    RAM: 8171 Mb
    Graphics Card: AMD Radeon HD 7900 Series, -1024 Mb
    Hard Drives: C: Total - 476837 MB, Free - 370621 MB;
    Motherboard: ASRock, 990FX Extreme3
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  7. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
  8. ebonator

    ebonator Thread Starter

    Joined:
    Jan 9, 2015
    Messages:
    25
    [​IMG] As you can see here the softwear keeps my drivers upto date and alerts me of driver releases.
     
  9. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
    Have you tried putting the old HDD back and test it?
     
  10. ebonator

    ebonator Thread Starter

    Joined:
    Jan 9, 2015
    Messages:
    25
    Im currently using my old HDD, the new one isnt even recognized on my system.
     
  11. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
    I'd like to run a couple tests to see if we can help you with your issues.

    Please download and run Speccy http://www.piriform.com/speccy.

    Minitoolbox log
    Download MiniToolBox and save the file to the Desktop.
    Close the browser and run the tool, check the following options:

    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices (Only Problems)
    • List Users, Partitions and Memory size
    • List Restore Points

    Click on Go.

    Post the resulting log in your next reply.
     
  12. ebonator

    ebonator Thread Starter

    Joined:
    Jan 9, 2015
    Messages:
    25
    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (01/18/2015 08:24:22 PM) (Source: Application Hang) (User: )
    Description: The program dontstarve_steam.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 2498

    Start Time: 01d0335b2e78491b

    Termination Time: 636

    Application Path: C:\Program Files (x86)\Steam\steamapps\common\Don't Starve Together Beta\bin\dontstarve_steam.exe

    Report Id: f99a4bc1-9f4f-11e4-928d-bc5ff435ec96

    Error: (01/17/2015 11:08:59 AM) (Source: Application Error) (User: )
    Description: Faulting application name: dontstarve_steam.exe, version: 0.0.0.0, time stamp: 0x54b6af95
    Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
    Exception code: 0x40000015
    Fault offset: 0x0007354f
    Faulting process id: 0x16cc
    Faulting application start time: 0xdontstarve_steam.exe0
    Faulting application path: dontstarve_steam.exe1
    Faulting module path: dontstarve_steam.exe2
    Report Id: dontstarve_steam.exe3

    Error: (01/14/2015 08:43:38 AM) (Source: Application Error) (User: )
    Description: Faulting application name: CCC.exe, version: 4.5.0.0, time stamp: 0x53ad0dcc
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
    Exception code: 0xe0434352
    Fault offset: 0x000000000000940d
    Faulting process id: 0xb34
    Faulting application start time: 0xCCC.exe0
    Faulting application path: CCC.exe1
    Faulting module path: CCC.exe2
    Report Id: CCC.exe3

    Error: (01/14/2015 08:43:37 AM) (Source: .NET Runtime) (User: )
    Description: Application: CCC.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.BadImageFormatException
    Stack:
    at ATI.ACE.CLI.Component.Client.Shared.Private.ClientUIComponent.DoRun()
    at ATI.ACE.CCC.Implementation.CCC_Main.CCCNewThreadBegin(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart(System.Object)

    Error: (01/12/2015 07:30:41 AM) (Source: Application Error) (User: )
    Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3
    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
    Exception code: 0xc0000005
    Fault offset: 0x00037dd0
    Faulting process id: 0x9c8
    Faulting application start time: 0xchrome.exe0
    Faulting application path: chrome.exe1
    Faulting module path: chrome.exe2
    Report Id: chrome.exe3

    Error: (01/09/2015 04:13:09 AM) (Source: Application Error) (User: )
    Description: Faulting application name: 3DMark11Cmd.exe, version: 1.0.5.0, time stamp: 0x51667500
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
    Exception code: 0xe0434352
    Fault offset: 0x000000000000940d
    Faulting process id: 0x32c
    Faulting application start time: 0x3DMark11Cmd.exe0
    Faulting application path: 3DMark11Cmd.exe1
    Faulting module path: 3DMark11Cmd.exe2
    Report Id: 3DMark11Cmd.exe3

    Error: (01/09/2015 04:13:09 AM) (Source: .NET Runtime) (User: )
    Description: Application: 3DMark11Cmd.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Reflection.TargetInvocationException
    Stack:
    at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
    at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
    at System.Delegate.DynamicInvokeImpl(System.Object[])
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.DispatcherOperation.InvokeImpl()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Windows.Threading.DispatcherOperation.Invoke()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
    at  .()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart()

    Error: (01/09/2015 04:12:26 AM) (Source: Application Error) (User: )
    Description: Faulting application name: 3DMark11.exe, version: 1.0.5.0, time stamp: 0x516674fb
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
    Exception code: 0xe0434352
    Fault offset: 0x000000000000940d
    Faulting process id: 0x1148
    Faulting application start time: 0x3DMark11.exe0
    Faulting application path: 3DMark11.exe1
    Faulting module path: 3DMark11.exe2
    Report Id: 3DMark11.exe3

    Error: (01/09/2015 04:12:23 AM) (Source: .NET Runtime) (User: )
    Description: Application: 3DMark11.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Reflection.TargetInvocationException
    Stack:
    at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
    at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
    at System.Delegate.DynamicInvokeImpl(System.Object[])
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.DispatcherOperation.InvokeImpl()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Windows.Threading.DispatcherOperation.Invoke()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
    at  .()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart()

    Error: (12/30/2014 06:35:56 PM) (Source: Application Error) (User: )
    Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3
    Faulting module name: chrome_child.dll, version: 39.0.2171.95, time stamp: 0x548243b2
    Exception code: 0xc0000005
    Fault offset: 0x00ab7c26
    Faulting process id: 0xf68
    Faulting application start time: 0xchrome.exe0
    Faulting application path: chrome.exe1
    Faulting module path: chrome.exe2
    Report Id: chrome.exe3


    System errors:
    =============
    Error: (01/23/2015 06:35:50 PM) (Source: Service Control Manager) (User: )
    Description: The cpuz138 service failed to start due to the following error:
    %%3

    Error: (01/23/2015 02:34:15 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
    Description: 0x8000002a171\??\Volume{1ce9c8bc-4d23-11e3-b83c-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{BE11D7DD-88D9-4526-B914-299E2DAE2CC8}

    Error: (01/22/2015 09:05:43 PM) (Source: Service Control Manager) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    cdrom

    Error: (01/22/2015 07:54:40 PM) (Source: Service Control Manager) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    cdrom

    Error: (01/22/2015 07:52:45 PM) (Source: atapi) (User: )
    Description: The driver detected a controller error on \Device\Ide\IdePort1.

    Error: (01/22/2015 07:51:23 PM) (Source: Service Control Manager) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    cdrom

    Error: (01/22/2015 05:17:18 PM) (Source: atapi) (User: )
    Description: The driver detected a controller error on \Device\Ide\IdePort1.

    Error: (01/22/2015 05:11:47 PM) (Source: atapi) (User: )
    Description: The driver detected a controller error on \Device\Ide\IdePort1.

    Error: (01/22/2015 01:31:47 PM) (Source: atapi) (User: )
    Description: The driver detected a controller error on \Device\Ide\IdePort1.

    Error: (01/22/2015 01:13:53 PM) (Source: atapi) (User: )
    Description: The driver detected a controller error on \Device\Ide\IdePort1.


    Microsoft Office Sessions:
    =========================
    Error: (01/18/2015 08:24:22 PM) (Source: Application Hang)(User: )
    Description: dontstarve_steam.exe0.0.0.0249801d0335b2e78491b636C:\Program Files (x86)\Steam\steamapps\common\Don't Starve Together Beta\bin\dontstarve_steam.exef99a4bc1-9f4f-11e4-928d-bc5ff435ec96

    Error: (01/17/2015 11:08:59 AM) (Source: Application Error)(User: )
    Description: dontstarve_steam.exe0.0.0.054b6af95MSVCR90.dll9.0.30729.61614dace5b9400000150007354f16cc01d0317ea9a1a36fC:\Program Files (x86)\Steam\steamapps\common\Don't Starve Together Beta\bin\dontstarve_steam.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll3be6a9d8-9e39-11e4-928d-bc5ff435ec96

    Error: (01/14/2015 08:43:38 AM) (Source: Application Error)(User: )
    Description: CCC.exe4.5.0.053ad0dccKERNELBASE.dll6.1.7601.184095315a05ae0434352000000000000940db3401d02fd6059347aaC:\Program Files (x86)\AMD\ATI.ACE\Core-Static\CCC.exeC:\Windows\system32\KERNELBASE.dll6e60dbfd-9bc9-11e4-97cf-bc5ff435ec96

    Error: (01/14/2015 08:43:37 AM) (Source: .NET Runtime)(User: )
    Description: Application: CCC.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.BadImageFormatException
    Stack:
    at ATI.ACE.CLI.Component.Client.Shared.Private.ClientUIComponent.DoRun()
    at ATI.ACE.CCC.Implementation.CCC_Main.CCCNewThreadBegin(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart(System.Object)

    Error: (01/12/2015 07:30:41 AM) (Source: Application Error)(User: )
    Description: chrome.exe39.0.2171.95548243f3ntdll.dll6.1.7601.18247521ea8e7c000000500037dd09c801d02e398a9fe727C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SysWOW64\ntdll.dlle908e0dd-9a2c-11e4-a07b-bc5ff435ec96

    Error: (01/09/2015 04:13:09 AM) (Source: Application Error)(User: )
    Description: 3DMark11Cmd.exe1.0.5.051667500KERNELBASE.dll6.1.7601.184095315a05ae0434352000000000000940d32c01d02bc292d4f9dfC:\Program Files\Futuremark\3DMark11\bin\x64\3DMark11Cmd.exeC:\Windows\system32\KERNELBASE.dlld1232bef-97b5-11e4-ab28-bc5ff435ec96

    Error: (01/09/2015 04:13:09 AM) (Source: .NET Runtime)(User: )
    Description: Application: 3DMark11Cmd.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Reflection.TargetInvocationException
    Stack:
    at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
    at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
    at System.Delegate.DynamicInvokeImpl(System.Object[])
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.DispatcherOperation.InvokeImpl()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Windows.Threading.DispatcherOperation.Invoke()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
    at  .()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart()

    Error: (01/09/2015 04:12:26 AM) (Source: Application Error)(User: )
    Description: 3DMark11.exe1.0.5.0516674fbKERNELBASE.dll6.1.7601.184095315a05ae0434352000000000000940d114801d02bc273bb161cC:\Program Files\Futuremark\3DMark11\bin\x64\3DMark11.exeC:\Windows\system32\KERNELBASE.dllb7900c33-97b5-11e4-ab28-bc5ff435ec96

    Error: (01/09/2015 04:12:23 AM) (Source: .NET Runtime)(User: )
    Description: Application: 3DMark11.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Reflection.TargetInvocationException
    Stack:
    at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
    at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
    at System.Delegate.DynamicInvokeImpl(System.Object[])
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.DispatcherOperation.InvokeImpl()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Windows.Threading.DispatcherOperation.Invoke()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
    at  .()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart()

    Error: (12/30/2014 06:35:56 PM) (Source: Application Error)(User: )
    Description: chrome.exe39.0.2171.95548243f3chrome_child.dll39.0.2171.95548243b2c000000500ab7c26f6801d0245f2d1d5db9C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\39.0.2171.95\chrome_child.dllb09a3562-9052-11e4-8fa6-bc5ff435ec96



    =========================== Installed Programs ============================
    3DMark 11 Demo (HKLM-x32\...\Steam App 221870) (Version: - Futuremark)
    Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
    Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.235 - Adobe Systems Incorporated)
    Adobe Reader X (10.1.1) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.1 - Adobe Systems Incorporated)
    AMD Accelerated Video Transcoding (Version: 13.30.100.41120 - Advanced Micro Devices, Inc.) Hidden
    AMD Catalyst Control Center (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
    AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
    AMD Fuel (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    AMD Steady Video Plug-In (Version: 2.07.0000 - AMD) Hidden
    AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
    Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
    Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
    Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
    Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center InstallProxy (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Localization All (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Standard (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Traditional (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Czech (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Danish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Dutch (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help English (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Finnish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help French (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help German (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Greek (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Hungarian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Italian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Japanese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Korean (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Norwegian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Polish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Portuguese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Russian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Spanish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Swedish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Thai (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Turkish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    ccc-utility64 (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version: - Valve)
    Don't Starve (HKLM-x32\...\Steam App 219740) (Version: - Klei Entertainment)
    Don't Starve Together Beta (HKLM-x32\...\Steam App 322330) (Version: - Klei Entertainment)
    Extended Update (HKCU\...\UpdaterEX) (Version: - )
    Fraps (HKLM-x32\...\Fraps) (Version: - )
    Futuremark SystemInfo (HKLM-x32\...\{2FE4C157-30AD-47F3-9D93-D9A2AFF25D3F}) (Version: 4.33.485.0 - Futuremark)
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.91 - Google Inc.)
    Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
    iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
    Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
    Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
    League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
    League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
    Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
    Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
    Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
    Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
    PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
    Raptr (HKLM-x32\...\Raptr) (Version: - )
    Razer Core (HKLM-x32\...\Razer Core) (Version: 1.0.1.56 - Razer Inc)
    Razer Cortex (HKLM-x32\...\Razer Cortex_is1) (Version: 5.2.22.0 - Razer Inc.)
    Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.15.4 - Razer Inc.)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7246 - Realtek Semiconductor Corp.)
    Search Protect (HKLM-x32\...\SearchProtect) (Version: 2.19.30.69 - Client Connect LTD)
    Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
    Skype™ 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
    Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
    Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
    TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.13 - TeamSpeak Systems GmbH)

    ========================= Devices: ================================

    Name: Teredo Tunneling Pseudo-Interface
    Description: Microsoft Teredo Tunneling Adapter
    Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
    Manufacturer: Microsoft
    Service: tunnel
    Problem: : This device cannot start. (Code10)
    Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
    On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


    ========================= Memory info: ===================================

    Percentage of memory in use: 25%
    Total physical RAM: 8171.62 MB
    Available physical RAM: 6079.38 MB
    Total Pagefile: 16341.43 MB
    Available Pagefile: 13939.65 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3975.02 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:465.66 GB) (Free:361.91 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\JAKE-PC

    Administrator Guest Jake

    ========================= Restore Points ==================================

    13-01-2015 10:59:36 Installed DirectX
    14-01-2015 08:08:46 Windows Update
    17-01-2015 10:08:56 Windows Update
    21-01-2015 10:08:34 Windows Update
    22-01-2015 09:52:05 Installed DirectX

    **** End of log ****
     
  13. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
    Waiting for the Speccy Report. When you run Speccy, click file then Publish Snapshot. It'll provide you a link to post here.
     
  14. ebonator

    ebonator Thread Starter

    Joined:
    Jan 9, 2015
    Messages:
    25
  15. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
    There are several errors involving the catalyst control, .net runtime, and steam which leads me to believe there is a problem with the GPU drivers. I would start by updating your version of the .net runtime. I would go ahead and manually download the latest GPU drivers and install them.
     
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