Solved: keyboard error or no keyboard present

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tony007

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My friend is getting the above message when trying to boot up he has xp home. I cannot get into the bios or safe mode. There are 2 options press f1 to continue or del for setup neither works because the keyboard does not work. I have tried a keyboard that I know works and get the same message. His dvd rw drive is also not working but that is nothing to do with this problem its never worked for a while even before this problem. It is computer made by tiny which went out of business, he has a reload disc but with the drive not working cant use it. Unless I can get hold of my sons usb external rw drive which I will try to do tomorrow. I dont know if it will work though as the computer is not going very far into the post. I have to put the reload disc in whilst attempting to boot up. I am thinking this could be a hardware problem,He had problems with his ps/2 ports a while back so his keyboard is connected by a usb to ps/2 adapter. can anyone help. Thanks.
 
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Has a USB keyboard been tried connected to a USB port?

Is USB fully enabled in the BIOS?

Once the message is received, does it make any difference if either the USB or PS/2 device (which ever is being used here) is disconnected and reconnected without rebooting?
 

tony007

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Most disappointing I've not been here for a while, just one reply. A while before I come back.
 

tony007

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Dont have a usb keyboard it makes no difference. Mouse works from ps/2 at rear of computer keyboard is connected by a usb to ps/2 from front of computer. Thanks for answering Rollin'Rog I was getting a bit impatient there I know you're all volunteers.
 

tony007

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I think I may try removing the cmos battery to reset defaults
 
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Resetting the CMOS is a very good idea -- but I'm not clear on why you think trying a USB keyboard instead of PS/2 would make no difference.

I may not understand just what you have connected -- the keyborad is a PS/2 keyboard but connected to a USB port? Or visa versa?
 

tony007

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The keyboard is a ps/2 keyboard but it is connected to the front usb port by a usb to ps/2 adapter the reason for this is that the ps/2 for the keyboard at rear of computer is damaged. I have'nt been able to get back to it just yet been working on something else.
 
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Well if you can get hold of a USB keyboard and connect directly to a USB port -- try that.
 

tony007

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Yes resetting the cmos did the trick. Had a bit of trouble restoring sme of the values in the bios but got there in the end. Thanks all.
 
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Glad to hear it; usually I just have to reset the time when doing that :)

Feel free to mark the thread "Solved"
 
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