Solved: Keyboard freak out

[Manby]

Compaq Presario CQ5115UK
Win 7 pro

My wife's computer - doghouse beckons again. Has Logitech wireless keyboard and mouse. Been ok for ages. Keyboard became unresponsive, batteries changed. Mouse ok. When any key pressed when text being entered, screen eventually starts printing backslashes and does not stop.. Same effect with a wired keyboard (usb) attached. Different usb ports tried, no change.
Driver up to date according to Device manager.
Cannot get into BIOS as no response to keyboard. A new Microsoft wireless keyboard had no response.

My wife at a loss without her computer - she can't remember what she used to do pre-computer days....

 

[flavallee]

Compaq Presario CQ5115UK Desktop

Add and save this site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

The "Solve a problem" and "How to" sections may be helpful to you.

I personally have never used a wireless keyboard, so I'm not familiar with their issues.

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[Manby]

Tried one of the solutions and 'lost' the mouse as well as the keyboard.
Note that a wired keyboard does not work either.

 

[flavallee]

When was the last time the tower case was opened and all the dust, hair, etc. was blown out?

If the processor heatsink cooling fan unit gets clogged and causes the processor to overheat, that can cause the computer to "go crazy".

I'm not there, so I don't know why you're having issues with both wired and wireless keyboards.

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[plodr]

Troubleshooting mouse and keyboard problems
http://support.hp.com/us-en/document/c00006821/

 

[Manby]

I attached a wired mouse together with a wired keyboard and it worked ok.
Tried the wireless setup on another computer but did not work.
Bought new wireless keyboard and mouse and it works.
Seems like the transceiver was at fault

 

[flavallee]

I attached a wired mouse together with a wired keyboard and it worked ok.
Tried the wireless setup on another computer but did not work.
Bought new wireless keyboard and mouse and it works.
Seems like the transceiver was at fault

Glad to hear you got it resolved.

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