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Solved: Keyboard freak out

Discussion in 'Windows 7' started by Manby, Jan 19, 2015.

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  1. Manby

    Manby Thread Starter

    Joined:
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    Compaq Presario CQ5115UK
    Win 7 pro

    My wife's computer - doghouse beckons again. Has Logitech wireless keyboard and mouse. Been ok for ages. Keyboard became unresponsive, batteries changed. Mouse ok. When any key pressed when text being entered, screen eventually starts printing backslashes and does not stop.. Same effect with a wired keyboard (usb) attached. Different usb ports tried, no change.
    Driver up to date according to Device manager.
    Cannot get into BIOS as no response to keyboard. A new Microsoft wireless keyboard had no response.

    My wife at a loss without her computer - she can't remember what she used to do pre-computer days....
     
  2. flavallee

    flavallee Trusted Advisor

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    Compaq Presario CQ5115UK Desktop

    Add and save this site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

    The "Solve a problem" and "How to" sections may be helpful to you.

    I personally have never used a wireless keyboard, so I'm not familiar with their issues.

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  3. Manby

    Manby Thread Starter

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    Tried one of the solutions and 'lost' the mouse as well as the keyboard.
    Note that a wired keyboard does not work either.
     
  4. flavallee

    flavallee Trusted Advisor

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    When was the last time the tower case was opened and all the dust, hair, etc. was blown out?

    If the processor heatsink cooling fan unit gets clogged and causes the processor to overheat, that can cause the computer to "go crazy".

    I'm not there, so I don't know why you're having issues with both wired and wireless keyboards.

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  5. plodr

    plodr

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  6. Manby

    Manby Thread Starter

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    I attached a wired mouse together with a wired keyboard and it worked ok.
    Tried the wireless setup on another computer but did not work.
    Bought new wireless keyboard and mouse and it works.
    Seems like the transceiver was at fault
     
  7. flavallee

    flavallee Trusted Advisor

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    Glad to hear you got it resolved. (y)

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