Solved: Keyboard freak out

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Manby

Thread Starter
Joined
Oct 11, 2012
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61
Compaq Presario CQ5115UK
Win 7 pro

My wife's computer - doghouse beckons again. Has Logitech wireless keyboard and mouse. Been ok for ages. Keyboard became unresponsive, batteries changed. Mouse ok. When any key pressed when text being entered, screen eventually starts printing backslashes and does not stop.. Same effect with a wired keyboard (usb) attached. Different usb ports tried, no change.
Driver up to date according to Device manager.
Cannot get into BIOS as no response to keyboard. A new Microsoft wireless keyboard had no response.

My wife at a loss without her computer - she can't remember what she used to do pre-computer days....
 

flavallee

Frank
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May 12, 2002
Messages
82,921
Compaq Presario CQ5115UK Desktop

Add and save this site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

The "Solve a problem" and "How to" sections may be helpful to you.

I personally have never used a wireless keyboard, so I'm not familiar with their issues.

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Manby

Thread Starter
Joined
Oct 11, 2012
Messages
61
Tried one of the solutions and 'lost' the mouse as well as the keyboard.
Note that a wired keyboard does not work either.
 

flavallee

Frank
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Messages
82,921
When was the last time the tower case was opened and all the dust, hair, etc. was blown out?

If the processor heatsink cooling fan unit gets clogged and causes the processor to overheat, that can cause the computer to "go crazy".

I'm not there, so I don't know why you're having issues with both wired and wireless keyboards.

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Manby

Thread Starter
Joined
Oct 11, 2012
Messages
61
I attached a wired mouse together with a wired keyboard and it worked ok.
Tried the wireless setup on another computer but did not work.
Bought new wireless keyboard and mouse and it works.
Seems like the transceiver was at fault
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,921
I attached a wired mouse together with a wired keyboard and it worked ok.
Tried the wireless setup on another computer but did not work.
Bought new wireless keyboard and mouse and it works.
Seems like the transceiver was at fault
Glad to hear you got it resolved. (y)

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