1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

[SOLVED] keyboard locks on connection

Discussion in 'Hardware' started by lonesome_wolf2000, Feb 17, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. lonesome_wolf2000

    lonesome_wolf2000 Thread Starter

    Joined:
    Dec 23, 2000
    Messages:
    410
    k, this is gonna sound kinda dumb, but.......

    I have a computer that, when you dial up to the internet, the keyboard will not work. I have pressed every key, but get no response from anything.

    The machine doesnt lock up, it continues to run as normal, just no keyboard. I use the mouse to disconnect...

    keyboard works fine again.

    I thought, ok....... bad modem. Removed it, installed a new one. Same thing.

    checked for resource conflicts, none......

    virus/spyware? checking on that now........
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    IRQ listing please ;)

    Start button, run, then type msinfo32 and hit ok....go to hardware, IRQs, edit, select all, edit, copy and come back and paste.

    USB keyboard or PS/2?
     
  3. lonesome_wolf2000

    lonesome_wolf2000 Thread Starter

    Joined:
    Dec 23, 2000
    Messages:
    410
    ===================
    0 System timer
    1 Standard 101/102-Key or Microsoft Natural Keyboard
    2 Programmable interrupt controller
    3 Crystal Audio Codec
    3 Intel(r) 82801AA SMBus Controller
    3 AOpen PCI Modem Enumerator
    3 Intel(R) 810 Chipset Graphics Driver PV 2.1
    3 ACPI IRQ Holder for PCI IRQ Steering
    3 ACPI IRQ Holder for PCI IRQ Steering
    4 Communications Port (COM1)
    5 Crystal Audio Codec Game Device
    6 Standard Floppy Disk Controller
    7 Printer Port (LPT1)
    8 System CMOS/real time clock
    9 SCI IRQ used by ACPI bus
    10 MPU-401 Compatible
    11 Intel 82801AA USB Universal Host Controller
    11 NETGEAR FA310TX Fast Ethernet PCI Adapter
    11 ACPI IRQ Holder for PCI IRQ Steering
    11 ACPI IRQ Holder for PCI IRQ Steering
    12 PS/2 Compatible Mouse Port
    13 Numeric data processor
    14 Primary IDE controller (dual fifo)
    14 Intel 82801AA Bus Master IDE Controller
    15 Secondary IDE controller (dual fifo)
    15 Intel 82801AA Bus Master IDE Controller
    =====================

    keyboard is ps/2...
    the computer is an hp pavilion 6635
     
  4. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    In the control panel, modems......what IRQ does the modem appear on?
     
  5. lonesome_wolf2000

    lonesome_wolf2000 Thread Starter

    Joined:
    Dec 23, 2000
    Messages:
    410
    I went into Modems under control panel, then to the diagnostics tab... clicked more info... Results:

    ===========
    Port: Com2
    Interrupt 0
    Address 2F8
    UART 16550AN
    Highest Speed 115k
    ==============
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Well, I've seen the modem on IRQ 0 once before and had a conversation with LarryCore and he didn't think that was a problem. I'm still not that convinced.

    Can you check something for me? In the device manager, on this item:

    3 AOpen PCI Modem Enumerator


    can you place a check mark in the box to disable in this hardware profile, then restart, does the modem still work?
     
  7. lonesome_wolf2000

    lonesome_wolf2000 Thread Starter

    Joined:
    Dec 23, 2000
    Messages:
    410
    I totally forgot about that stupid enumerator........

    I disabled it, restarted, and then tried to dial.

    I got an error message saying that modem is not plugged in or is out of service.
     
  8. lonesome_wolf2000

    lonesome_wolf2000 Thread Starter

    Joined:
    Dec 23, 2000
    Messages:
    410
    BTW...

    I did scan the computer for spyware and viruses, just out of curiousity......

    6 entries of spyware, cookies.
    0 viruses.
     
  9. lonesome_wolf2000

    lonesome_wolf2000 Thread Starter

    Joined:
    Dec 23, 2000
    Messages:
    410
    Just another little thing i noticed....

    During the dialing process i can still use the keyboard completely.... no stall or lockup...

    the moment that the connection is made (puts the dun icon in systray) the keyboard locks.

    When it says "Dialing....." and "Verifying Username and Password" the keyboard still works... only when its actually connected, that it will not work..

    strange......... if i hook it up to the network and route through a another machine, it will grab stuff from the net without a problem. Which means that its something to do with DUN connections.. I'm going to try to uninstall/reinstall DUN.
     
  10. lonesome_wolf2000

    lonesome_wolf2000 Thread Starter

    Joined:
    Dec 23, 2000
    Messages:
    410
    well, DUN wasnt the problem, however, I did find out just what it was.....lol

    And I feel real dumb, lol. ;)

    It turns out that, the keyboard manager software was still running...... it wasnt long ago, i switched keyboards. This one does not have extra buttons on it (volume, email, etc). When i turned off the keyboard manager in msconfig and rebooted, i dialed up and i could use the keyboard again....

    Oh well......... learning experience i guess. lol :D :rolleyes:
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/119372

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice