Solved: Keyboard quit working

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barjo4

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Joined
Jan 9, 2007
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228
On our HP desk top, the PC no longer responds to commands from the keyboard. I tried a restart and a restore but the problem still exists. Is there some kind of reset? The green connecter is plugged in all the way. The mouse pointer works. I have Windows XP.
Thanks, John
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
It could be as simple as a dead keyboard. Can you try another keyboard? Make sure to only unplug and plug in the keyboard while the computer is off. Green is usually for the mouse, and purple for the keyboard unless its USB.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,467
If the keyboard has a round PS/2 connection, it should be in the purple PS/2 port.

If the mouse has a round PS/2 connection, it should be in the green PS/2 port.

The PS/2 ports usually have a keyboard and mouse symbol next to them to avoid confusion.

If the keyboard is in the correct port, then follow Triple6's suggestion and try a different keyboard.

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barjo4

Thread Starter
Joined
Jan 9, 2007
Messages
228
Actually, I got it back by restoring to an earlier time (couple of days) and I now have the keyboard back, as far as I can tell. The fact that I am typing this is better than earlier today.
John
 
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