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[Solved] killing spykiller

Discussion in 'Virus & Other Malware Removal' started by DebSabriel, Apr 11, 2004.

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  1. DebSabriel

    DebSabriel Thread Starter

    Joined:
    Apr 11, 2004
    Messages:
    3
    Flrman1, I'd love to get this piece of s**t software off my mom's computer, but I don't know how to find the run entry to delete it. HELP!

    Many thanks,

    Deb.
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Hi DebSabriel

    Welcome to TSG! :)

    I have split your post off into your own thread. In the future if you have a Question/Problem please start a "New Thread". It get's too confusing trying to address two different people's problem in the same thread and you may get overlooked.


    Please do this. Click here to download Hijack This. Click on the Hijackthis.exe.

    Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.

    *Note: When you download Hijack This Do Not download it to a temp folder or to the desktop. Create a permanent folder somewhere like in My Documents and name it Hijack This and put it in that folder.
     
  3. DebSabriel

    DebSabriel Thread Starter

    Joined:
    Apr 11, 2004
    Messages:
    3
    Hello,

    Here is my log file from HijackThis:

    Logfile of HijackThis v1.97.7
    Scan saved at 10:21:14 PM, on 4/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\cisvc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Joan Wilson\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=%tb_id
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id
    R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll (file missing)
    O2 - BHO: (no name) - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WinTools\btiein.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll (file missing)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: ComcastHSI (HKCU)
    O9 - Extra button: Help (HKCU)
    O9 - Extra button: Support (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Did I nail SpyKiller? If not, what needs to go?

    Thanks again for your help!

    All the best,

    Deb.
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    I don't see any sign of SpyKiller, but you do have some things that need removing.

    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=%tb_id

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id

    R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll (file missing)

    O2 - BHO: (no name) - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)

    O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WinTools\btiein.dll

    O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll (file missing)


    Restart your computer.
     
  5. DebSabriel

    DebSabriel Thread Starter

    Joined:
    Apr 11, 2004
    Messages:
    3
    Flrman1, thanks for your help! I'd like to make a donation, but Affero creeps me out. Do you take PayPal donations?

    Thanks!

    Deb.
     
  6. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    My pleasure! :)

    Yes you can make a donation via PayPal here:

    http://forums.techguy.org/subscriptions.php

    Scroll to the bottom of the page and you'll see the paypal option.


    I'm closing this thread. If you need it reopened please PM me or one of the other mods.

    Anyone else with a similar problem please start a "New Thread".
     
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