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Solved: Kindle WiFi Problem

Discussion in 'Networking' started by tbonn, Sep 7, 2010.

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  1. tbonn

    tbonn Thread Starter

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    Sep 7, 2010
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    I just purchased new WiFi only Kindle and been on phone with tech support for a LOOONG time. No help there. Here is the problem:
    - I am able to find my WiFi Network and connect to it.
    - I have strong signal.
    - I am able to use the Experimental feature and connect to google and do a search. So - WiFi is working.
    - I am not able to connect to Amazon so it appears that my device is not registered. Lots of features do not work.
    - When talking to tech support they asked that I do a search on "date". The date January 10, 2010 is returned. This appears to be an internal date that was shipped with the device. They said that I am not getting the date from my WiFi connection. They said that a current date is required for Amazon to accept the packet for connection. The date on my laptop is cool.
    - My router is a Linksys WPN160N model. Windows 7 - 64 bit laptop.

    Is there anything I can do from my end? Are there any security parms I need to tweek?

    I pretty much decided to send it back and buy the 3G model. I have a Kindle 1 and it works fine.
     
  2. Squashman

    Squashman Trusted Advisor

    Joined:
    Apr 4, 2003
    Messages:
    19,731
    Your Wi-Fi connection does not set the date on your device. If Amazon cannot fix the problem then send it back.
     
  3. tbonn

    tbonn Thread Starter

    Joined:
    Sep 7, 2010
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    Yep sending it back was an option. I tried one more thing. I went to an internet hotspot and was able to get it all set up. It works. It now works from home. If it works tomorrow, I will keep it.(y)
     
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