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Solved: Laptop Compaq Presario C700 (from HP Compaq)

Discussion in 'Windows Vista' started by catmilk, Jun 16, 2011.

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  1. catmilk

    catmilk Banned Thread Starter

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    Cant find the neccessary drivers for the internet have been here

    http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&sw_lang=&product=3559331#N337

    None of the drivers for ethernet or my wireless card work ???

    This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
    any help appreciated.

    The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.



    Edit:

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
    Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 1525 Mb
    Graphics Card: Standard VGA Graphics Adapter, 5 Mb
    Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
    Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
    Antivirus: None

    If any more info is needed let me know!!!
     
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  3. btop

    btop Guest

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    Those are the drivers for that laptop. Make sure you install the 32-bit version. When you say, none of them work, what actually happens? If they don't work, are you sure that the hardware is still original?
     
  4. catmilk

    catmilk Banned Thread Starter

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    Yes i know to install the 32 bit version and when i install the drivers still not wireless connection

    Yes 100 percent sure hardware is orignial
     
  5. btop

    btop Guest

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    OK. But again, When you say none of them work, what actually happens? And after you install them, have you tried restarting your computer and powering down, the npowering up your wireless adapter?

    And is anything logged in Event Viewer? To fine out, Right-click on Computer and select Manage. In the left pane under Computer Management (Local), expand System Tools, then Event Viewer, then Custom Tools. Next, click on Administrative Events. Logged Events will appear in the center pane.

    We are interested in logged Warnings and Errors.

    Also, let's open an elevated command prompt and work with Windows' IP Configuration. Click Start. In the Start Search box, type in cmd. In the start menu under Programs, right-click cmd.exe and select Run as administrator. When requested, supply the password for an administrative account or continue by pressing the appropriate button. Type in ipconfig /all and press Enter. When completed, right-click inside the window and click Select All, then right-click again. Then paste the contents in here.
     
  6. flavallee

    flavallee Trusted Advisor

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    If you did a hard drive format and clean reinstall of Windows Vista, you should've installed the SP1 or SP2 upgrades afterwards.

    What's the product number(P/N) on the sticker?

    Go into Control Panel - Device Manager, then advise what's currently listed in these headings:

    Display Adapters
    Network Adapters
    Other Devices
    Sound Video And Game Controllers


    ----------------------------------------------------------
     
  7. pedroguy

    pedroguy

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    Did you download the chipset driver as well ?
     
  8. catmilk

    catmilk Banned Thread Starter

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    Ok I have found the driver i needed now I only have acess or local only opened up another can of worms any help appreciated.By the way here is the driver I downloaded to get my wireless going again
    atheros ar50007 802.11 b/g wifiadapter​
     
  9. btop

    btop Guest

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    Interesting. That isn't the driver that the support site that you referenced says to use.
     
  10. pedroguy

    pedroguy

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    If you have wireless issues,Here is what we know about that particular adapter.
    Mostly driver and encryption issues.The following includes possible solutions for both issues.
    Courtesy of ETAF and Terrynet on the Networking Forum:

    ------------------------------------------------------------------------
    Atheros AR5007EG & AR5007
    We have recently been seeing a lot of problems with the above adapters over the last few months, mainly concerning WPA and WPA2 encryption and windows Vista.

    The adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

    Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
    --- Please post back here if that works or does not work.

    Here are a number of possible solutions

    --- 1) In Device Manager right click on the wireless adapter and "update driver." That apparently has worked for some posters.

    --- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section, as some manufactures, appear to now have a working driver available.
    Toshiba - update has worked for some PCs
    HP The latest HP Atheros driver dated Sept 2010 has fixed the issue - so check the driver date, However, that does NOT apply to all HPs / Compaqs machines
    - the poster did an online scan for driver updates on the HP website here HP Product Detection which resulted in a solution. Solved: Can't connect to internet wirelessly - Atheros AR5007 Wifi through Clear Comm - Tech Support Guy Forums

    If you can post the Make and EXACT model of your PC here, along with the windows version you have and we will see if we can find the driver and will post a link as a reply here.

    --- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

    --- 4) A few posters here with the same issue have found that the driver from this site ATHEROS drivers for Microsoft Windows resolved the issue
    http://www.atheros.cz/
    Threads are here
    Solved: Public Network - Access: Local Only (Please help!) - Tech Support Guy Forums
    http://forums.techguy.org/networking/983081-solved-public-network-access-local.html
    Solved: NetGear WNDR3700 Incompatibilty W/ Atheros AR5700 - Tech Support Guy Forums
    http://forums.techguy.org/networking/981134-solved-netgear-wndr3700-incompatibilty-w.html
    Solved: Local connection only when connected to secured wirless - Tech Support Guy Forums
    http://forums.techguy.org/networking/988283-solved-local-connection-only-when.html
    Solved: Unidentified Network - Tech Support Guy Forums
    Unidentified Network
    http://forums.techguy.org/networking/984731-solved-unidentified-network.html


    I do NOT know anything about the site mentioned ATHEROS drivers for Microsoft Windows
    http://www.atheros.cz/

    However, if you do decide to try the driver, Please let us know the outcome

    Direct link to the drivers are below
    You only need to click on the green download button labelled " click to download " and wait, the file will download - you do not need to click on any other buttons to get the download started

    AR5007
    Vista 32 Bit
    Drivers for Atheros AR5007 and Windows Vista
    http://www.atheros.cz/atheros-wireless-download.php?chipset=21&system=3
    Although this driver has shown up in BSODs (Blue Screen Of Death) on Vista SP2 systems, usually conflicting with updated Vista OS drivers like netio.sys, tcpip.sys and other networking related drivers.

    AR5007EG
    Vista 32 Bit
    Drivers for Atheros AR5007EG and Windows Vista
    http://www.atheros.cz/atheros-wireless-download.php?chipset=22&system=3


    Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.
     
  11. catmilk

    catmilk Banned Thread Starter

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    Thanks for the help everyone but I found a solution on my own.I downloaded and ran driver max.Here is the link http://www.innovative-sol.com/drivermax/ I checked for updates for the wifi driver and it worked
     
  12. pedroguy

    pedroguy

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    Thanks for the feedback.Just for clarification.It was a driver issue with the Atheros adapter ?
     
  13. catmilk

    catmilk Banned Thread Starter

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    @pedroguy


    The atheros driver worked! It was just an updated version of the same driver which fixed the issue.When I tried the broadcom driver nothng happened.Any idea why that is??
     
  14. pedroguy

    pedroguy

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    Probably because you have an Atheros adapter.
     
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