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Solved: Laptop connected but says "No Internet Access"

Discussion in 'Networking' started by urghh1, Mar 30, 2012.

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  1. urghh1

    urghh1 Thread Starter

    Joined:
    Mar 30, 2012
    Messages:
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    Everything worked fine until I went to move my desk to a different area and had to unplug everything. Upon plugging everything back up - my desktop internet works fine, but the laptop says "Connected but no internet access". I've tried working on it for 2 hours unplugging and replugging cords back up and I can't get any internet access on my laptop.

    I am using a cable modem. Currently I have the blue ethernet cord running from the modem, directly into my computer. I also have a grey cord that apparently was plugged into the router somehow but I don't remember how exactly I had this one plugged up. The cable modem only has one jack, for "ethernet". The router is a Linksys WRT54G and has 4 numbered (1-4) jacks in the back and then one jack for "internet".

    The laptop is running Windows 7, and the desktop (which the internet runs fine on right now) is running Vista.

    I'd greatly appreciate any help with the laptop internet, as I really need the laptop for school.

    Thanks
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
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    First Name:
    Chuck
    Hi urghh1, and welcome to TSG,

    Try ...

    1) Turning off the modem and the router for a few minutes

    2) Connect one Ethernet cable between the Ethernet Port on the modem and the Internet Port on the router

    3) Connect a second Ethernet cable between any one of the four LAN Ports on the router and the Ethernet Port on the desktop computer.

    4) Turn on the router and then the modem.

    5) Check if the desktop computer has a working Internet connection

    6) Check if the laptop is connected to the router and you have a working Internet connection as well.
     
  3. urghh1

    urghh1 Thread Starter

    Joined:
    Mar 30, 2012
    Messages:
    2
    WOW, thank you so much - this worked. :) :) :) :)
     
  4. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
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    First Name:
    Chuck
    You're welcome.
     
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