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Solved: Laptop 'connects' to internet but can't browse.

Discussion in 'Networking' started by ngorst, Apr 19, 2010.

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  1. ngorst

    ngorst Thread Starter

    Joined:
    Apr 19, 2010
    Messages:
    13
    Hello, I have an HP pavillion dv5000 here, it connects both wirelessly and directly to the internet, but will not let me browse/download.

    Here are the results of a search:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\Toni>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Toni-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : eau.wi.charter.com
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : eau.wi.charter.com
    Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
    Physical Address. . . . . . . . . : 00-14-A5-7B-50-7A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, April 19, 2010 3:23:14 PM
    Lease Expires . . . . . . . . . . : Tuesday, April 20, 2010 3:35:07 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 68.115.71.53
    24.196.64.53
    24.159.193.40
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : eau.wi.charter.com
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
    NIC
    Physical Address. . . . . . . . . : 00-0F-B0-FC-91-3E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 9:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 10:
    Connection-specific DNS Suffix . : eau.wi.charter.com
    Description . . . . . . . . . . . : isatap.eau.wi.charter.com
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.104%16(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 68.115.71.53
    24.196.64.53
    24.159.193.40
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Local Area Connection* 12:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 13:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 14:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Toni>

    Please help !
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,798
    First Name:
    Terry
    A top suspect is a non-Windows firewall or security suite blocking your browser(s). What browser(s)?

    Try these tests in a Command prompt window and display the results the same way you did the ipconfig /all

    ping 192.168.1.1

    ping 98.137.149.56

    ping yahoo.com


    Also ...

    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista or 7.

    Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  3. ngorst

    ngorst Thread Starter

    Joined:
    Apr 19, 2010
    Messages:
    13
    It worked! thanks so much! What could be the cause if you happen to know?
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,798
    First Name:
    Terry
    If "it" is the stack/WINSOCK repairs then probably there was corruption. There are probably many causes of such corruption, but I cannot identify even one specific one.

    You're welcome. :)
     
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