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Solved: Laptop not connecting to internet-Help!!

Discussion in 'Networking' started by bpjacobsen, Jun 18, 2008.

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  1. bpjacobsen

    bpjacobsen Thread Starter

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    Jun 18, 2008
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    This Is rather strange. My Mother inlaw's HP laptop suddenly will not connect to the internet. Email works fine and wireless is connected. I uninstalled IE, then re-installed from the XP CD and it worked fine then. I was eventually prompted to update IE, so I did and now it does not connect again. I tried security settings, IPconfig /release then IPconfig/renew. I tried for the heck of it, adding google to trusted sites zone but no luck. Tried connecting directly to the modem. No luck. I also noticed that it won't successfully update .net or AVG antivirus (when it was connected) something really strange is going on. When I was connected, the AVG updater kept failing (connection to update server failed) not sure if related to main issue.) Any ideas on this? Again, un-install then reinstall of IE temp corrected this until I updated IE.
     
  2. bpjacobsen

    bpjacobsen Thread Starter

    Joined:
    Jun 18, 2008
    Messages:
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    Solved! Turns out that my Zone Alarm was not running so it was not able to prompt me to allow access for my AVG updater or IE. Once I re-enabled it, I was able to allow access and not IE works fine and AVG is updated! (strange thing is, the security center indicated that zone alarm firewall was turned on even though I did not see the Z in the running programs.)
     
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