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Solved: Laptop - Wireless compatibility?

Discussion in 'Networking' started by Escobar, Dec 31, 2009.

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  1. Escobar

    Escobar Thread Starter

    Joined:
    Aug 29, 2004
    Messages:
    390
    Years ago, my parents had trouble connecting this laptop:

    HP Pavillion zv5000

    To my wireless Router:

    NetGear WG311 802.11g

    So they put it away, and years later I uncover it in a closet....

    Can anyone help me troubleshoot this?
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,965
    First Name:
    Wayne
    1) Make sure the wireless is switched on - HP have a physical switch on the machine
    2) Check the device manager and see whats in network adapters - see later
    3) Post an ipconfig /all here - see later
    4) Make sure firewall not blocking
    5) remove any wireless secruity off the router and see if it connects


    {ipconfig /all}
    We would like to see the results from ipconfig /all

    -> Start > run {search bar in Vista} > cmd > ipconfig /all
    post back the results here


    TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here

    Method ONE -------------------------------------------------------------
    start > run {search bar in Vista} > cmd > ipconfig /all

    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Method TWO -------------------------------------------------------------

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    IPCONFIG /ALL >C:\RESULT.TXT

    Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

    ----------------------------------------------------------------------------

    {Ping Tests}
    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Ping google.com
    Post back the results

    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Ping 209.191.93.53
    post back results

    ----------------------------------------------------------------------------

    {Device Manager}
    Post back the results in device manager
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} > network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X

    for windows 7
    start > control panel>
    System and Security>
    Device Manager

    ------------
     
  3. Escobar

    Escobar Thread Starter

    Joined:
    Aug 29, 2004
    Messages:
    390
    I don't see why they had a problem with it before, It was as simple as:

    1. Pressing the wireless button the keyboard
    2. changing a firewall setting
    3. updating a driver in device manager
    4. Blamo works great, and thanks.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,965
    First Name:
    Wayne
    your welcome - happy new year :) :)
     
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