1) Make sure the wireless is switched on - HP have a physical switch on the machine
2) Check the device manager and see whats in network adapters - see later
3) Post an ipconfig /all here - see later
4) Make sure firewall not blocking
5) remove any wireless secruity off the router and see if it connects
{ipconfig /all}
We would like to see the results from ipconfig /all
-> Start > run {search bar in Vista} > cmd > ipconfig /all
post back the results here
TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here
Method ONE -------------------------------------------------------------
start > run {search bar in Vista} > cmd > ipconfig /all
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
Method TWO -------------------------------------------------------------
Start> Run {search bar in Vista}> CMD to open a DOS window and type:
IPCONFIG /ALL >C:\RESULT.TXT
Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
{Device Manager}
Post back the results in device manager
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} > network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
for windows 7
start > control panel>
System and Security>
Device Manager
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