Solved: Lately, my PC has been sluggish...

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klg1128

Thread Starter
Joined
Sep 18, 2008
Messages
8
On startup, it will start very slow. The desktop will be completely empty for around 10 seconds, then the icons will appear as wierd images of paper with a small window on it?? Then it takes another ten seconds for the icons (one at a time) to appear normal. Also, my avira antivirus will always block me from playing counter strike source.

All of the above started happening the beginning of this week.

HijackThis log:

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Windows Defender\MsMpEng.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Ahead\InCD\InCDsrv.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\LEXPPS.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
D:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\WINDOWS\eHome\ehRecvr.exe
D:\WINDOWS\eHome\ehSched.exe
D:\PROGRA~1\Iomega\System32\AppServices.exe
D:\Program Files\AT&T Global Network Client\netcfgsvr.exe
D:\Nexon\Mabinogi\npkcmsvc.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\PnkBstrA.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\dllhost.exe
D:\WINDOWS\ehome\ehtray.exe
D:\WINDOWS\system32\nvraidservice.exe
D:\WINDOWS\eHome\ehmsas.exe
D:\WINDOWS\RTHDCPL.EXE
D:\Program Files\Creative\Shared Files\CTSched.exe
D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
D:\Program Files\Windows Defender\MSASCui.exe
D:\WINDOWS\system32\wbem\unsecapp.exe
D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
D:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\Ahead\InCD\InCD.exe
D:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
D:\WINDOWS\system32\Rundll32.exe
D:\Program Files\Creative\Mouse Gamer HD7600L\CTPoint.exe
D:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\EVGA Precision\EVGAPrecision.exe
D:\Program Files\EVGA Precision\Bundle\OSDServer\RTSS.exe
D:\WINDOWS\system32\ctfmon.exe
D:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
D:\Program Files\Auslogics\AusLogics BoostSpeed\boostspeed.exe
D:\Documents and Settings\Phantom Kobalt\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Xfire\xfire.exe
D:\Program Files\Ventrilo\Ventrilo.exe
D:\Program Files\Logitech\SetPoint\SetPoint.exe
D:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] D:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NVRaidService] D:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [VolPanel] "D:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [CreativeTaskScheduler] "D:\Program Files\Creative\Shared Files\CTSched.exe" /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Dell AIO Printer A920] "D:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "D:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] D:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [P17Helper] Rundll32 SPIRun.dll,RunDLLEntry
O4 - HKLM\..\Run: [Creative Mouse Gamer 7600L] "D:\Program Files\Creative\Mouse Gamer HD7600L\CTPoint.exe"
O4 - HKLM\..\Run: [avgnt] "D:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EVGAPrecision] "D:\Program Files\EVGA Precision\EVGAPrecision.exe" /s
O4 - HKLM\..\Run: [RivaTunerStatisticsServer] "D:\Program Files\EVGA Precision\Bundle\OSDServer\RTSS.exe" /s
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] D:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] D:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Auslogics BoostSpeed 4] D:\Program Files\Auslogics\AusLogics BoostSpeed\boostspeed.exe
O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\Phantom Kobalt\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ISUSPM] "D:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "D:\Program Files\AT&T Global Network Client\NetSP.exe" -show
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "D:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "D:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech SetPoint.lnk = D:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1214617742078
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: D:\program,files\relevantknowledge\rlai.dll
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - D:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - D:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - D:\Program Files\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Imapi Helper - Alex Feinman - D:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - D:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - D:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - D:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Network Configuration Service (netcfgsvr) - AT&T - D:\Program Files\AT&T Global Network Client\netcfgsvr.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - D:\Nexon\Mabinogi\npkcmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - D:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
--
End of file - 10795 bytes
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Hi, Welcome to TSG!!

You need to post the entire log. You have cut the top off of that one.

Run HijackThis and click on "Config" and then on the "Misc Tools" button.
If you're viewing HijackThis from the Main Menu then click on "Open the Misc Tools Section".
Click on the "Open Uninstall Manager" button.
Click the "Save List" button.
Copy and paste that list here.
 

klg1128

Thread Starter
Joined
Sep 18, 2008
Messages
8
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
3DMark06
7-Zip 4.57
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.1.0
Adobe Shockwave Player
AGEIA PhysX v7.05.17
Apple Software Update
AT&T Global Network Client Managed VPN Edition
AusLogics BoostSpeed
AusLogics Disk Defrag
AusLogics Registry Defrag
AusLogics System Information
Avant Browser (remove only)
Avira AntiVir Personal - Free Antivirus
Big Fish Games Client
Call of Duty(R) 2
Call of Duty(R) 4 - Modern Warfare(TM)
Call of Duty(R) 4 - Modern Warfare(TM) 1.6 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.7 Patch
CCleaner (remove only)
CDDRV_Installer
Clive Barker's Jericho
Combat Arms
Combined Community Codec Pack 2008-01-24
Counter-Strike: Source
Creative ALchemy
Creative MediaSource 5
Creative Mouse Gamer HD7600L Software
Creative Software AutoUpdate
Creative System Information
Crysis(R)
Dell AIO Printer A920
Dell Photo Printer 720
DivX Converter
DivX Player
DivX Web Player
Drift City
Enemy Territory - QUAKE Wars(TM) Demo
Enemy Territory - QUAKE Wars(TM) Demo 2
Entropia Universe
EVGA Precision 1.3.2
Farm Frenzy 2
ffdshow [rev 2073] [2008-08-11]
Fighter Ace 3.5 Free Trial
[email protected]
FrostWire 4.17.0
Futuremark SystemInfo
GCFScape 1.6.9
Google Gears
GTA San Andreas
Haali Media Splitter
Hamachi 1.0.3.0
Hellgate: London
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
ijji Auto Installer
Install(US)2
Iomega HotBurn Pro
ISO Recorder
IsoBuster 2.4
Java(TM) 6 Update 6
Java(TM) 6 Update 7
KhalInstallWrapper
Logitech SetPoint
Mabinogi
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft .NET Framework 3.5
Microsoft Age of Empires Trial
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.1)
Nero PhotoShow Express
Nero Suite
Next Generation Visualisations
NVIDIA Drivers
NVIDIA System Update
OCCT Perestroika 2.0.0a
Orban/Coding Technologies AAC/aacPlus Player Plugin™ 1.0
PC Wizard 2008.1.84
PunkBuster Services
QuickTime
RadLight 4.0 FINAL
RealPlayer
Realtek High Definition Audio Driver
Safari
SC Audio Converter 7.4.0.2
Security Update for 2007 Microsoft Office System (KB951596)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for Microsoft Office Excel 2007 (KB951546)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Ship Simulator 2008
Sound Blaster X-Fi Xtreme Audio
Starcraft
Steam
System Requirements Lab
TimeShift
Tom Clancy's Ghost Recon Advanced Warfighter® 2
Tradewinds Legends
Tradewinds Legends
Tradewinds Legends (remove only)
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb956080)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951618-v2)
Update for Windows XP (KB951978)
Update Rollup 2 for Windows XP Media Center Edition 2005
Ventrilo Client
VideoLAN VLC media player 0.8.6i
VTFEdit 1.2.5
Windows Defender
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WMPTagSupportExtender
Xfire (remove only)
Xvid 1.1.3 final uninstall
ZoneAlarm
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Go to add/remove programs and remove Java(TM) 6 Update 6


Run HJT again and put a check in the following:

O20 - AppInit_DLLs: D:\program,files\relevantknowledge\rlai.dll

Close all applications and browser windows before you click "fix checked".




Download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply with a new hijackthis log.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
 

klg1128

Thread Starter
Joined
Sep 18, 2008
Messages
8
It worked
thanks for the help, my pc's back up and running normal again.
 
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