1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Limited Connectivity HP Pavilion

Discussion in 'Windows Vista' started by sarahantoneth, Apr 9, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    I am currently operating on windows vista home premium. I am having a major problem trying to connect to the internet wirelessly. I am constantly receiving a limited connectivity message. I am using a netgear router from comcast. The other laptops in my house can all connect perfectly to the network except me. I have tried to reinstall the drivers and that did not work. This problem is really bugging me and it would be great if I could get some help. Thanks!
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Hi:At the time of limited connectivity,let's see this:
    From a Johnwill post on the Networking Forum


    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    NOTE: For the items below surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

    Do NOT include the <> either, they're just to identify the values for substitution.

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 74.125.45.100

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



    Any error msgs when you lose connection?
    Did this ever work?If so,what changes were made.Hardware/software?
     
  3. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    I think that I got a little confused but I copy and pasted everything from the command window...thanks for trying to help me.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Ashley>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Sarah-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n Wi-Fi
    Adapter
    Physical Address. . . . . . . . . : 00-21-00-33-F2-21
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::1d31:3db1:def4:d81e%22(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, April 10, 2010 6:40:50 PM
    Lease Expires . . . . . . . . . . : Monday, April 12, 2010 9:21:48 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 352329984
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-FC-F5-A7-00-1E-68-8E-0F-6B

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1E-68-8E-0F-6B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{0CD5A82F-48C8-42BE-8CB5-971BCCE7D
    2B0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{90AE24B6-B51F-4B48-A44D-5B0920BAA
    3B4}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 19:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 20:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 21:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 22:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{BE878CB5-B4D6-4CF9-9149-6E95D8A44
    618}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 23:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Ashley>
     
  4. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    OK:Your ipconfig appears to show a working wireless connection.
    Let's see the requested pings.
     
  5. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    Sorry here is everything from the command prompt page again with each of the separate commands typed in:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Ashley>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Sarah-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n Wi-Fi
    Adapter
    Physical Address. . . . . . . . . : 00-21-00-33-F2-21
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::1d31:3db1:def4:d81e%22(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, April 10, 2010 6:40:50 PM
    Lease Expires . . . . . . . . . . : Monday, April 12, 2010 9:21:48 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 352329984
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-FC-F5-A7-00-1E-68-8E-0F-6B

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1E-68-8E-0F-6B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{0CD5A82F-48C8-42BE-8CB5-971BCCE7D
    2B0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{90AE24B6-B51F-4B48-A44D-5B0920BAA
    3B4}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 19:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 20:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 21:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 22:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{BE878CB5-B4D6-4CF9-9149-6E95D8A44
    618}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 23:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Ashley>ping 192.168.1.6

    Pinging 192.168.1.6 with 32 bytes of data:
    Reply from 192.168.1.6: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.6: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.6: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.6:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\Ashley>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.6: Destination host unreachable.
    Request timed out.
    Request timed out.
    Reply from 192.168.1.6: Destination host unreachable.

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

    C:\Users\Ashley>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\Ashley>ping 74.125.45.100

    Pinging 74.125.45.100 with 32 bytes of data:
    Reply from 192.168.1.6: Destination host unreachable.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 74.125.45.100:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

    C:\Users\Ashley>ping yahoo.com
    Ping request could not find host yahoo.com. Please check the name and try again.


    C:\Users\Ashley>
     
  6. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Your pings indicate there is a problem seeing and getting through the router.
    Can you make an ethernet connection to the router and see if that works.

    Let's try two things:
    Stack repair for XP and Vista.
    Courtesy of Johnwill of the Networking forum.

    TCP/IP stack repair options for use with Windows Vista.

    Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    In the command prompt window that opens, type type the following commands:

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.


    And:
    ipconfig /release wait for response
    ipconfig /renew wait for addresses to refresh

    Did this wireless link ever work?
     
  7. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    I can make an ethernet connection just not a wireless one. When my laptop first starts it hold the wireless signal for about 5 min then switches to "limited connectivity". Here is what showed up on the command screen after I did the first commands, rebooted my computer and typed in the last two commands:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig/release wait for response

    Error: unrecognized or incomplete command line.

    USAGE:
    ipconfig [/allcompartments] [/? | /all |
    /renew [adapter] | /release [adapter] |
    /renew6 [adapter] | /release6 [adapter] |
    /flushdns | /displaydns | /registerdns |
    /showclassid adapter |
    /setclassid adapter [classid] ]

    where
    adapter Connection name
    (wildcard characters * and ? allowed, see examples)

    Options:
    /? Display this help message
    /all Display full configuration information.
    /allcompartments Display information for all compartments.
    /release Release the IPv4 address for the specified adapter.
    /release6 Release the IPv6 address for the specified adapter.
    /renew Renew the IPv4 address for the specified adapter.
    /renew6 Renew the IPv6 address for the specified adapter.
    /flushdns Purges the DNS Resolver cache.
    /registerdns Refreshes all DHCP leases and re-registers DNS names
    /displaydns Display the contents of the DNS Resolver Cache.
    /showclassid Displays all the dhcp class IDs allowed for adapter.
    /setclassid Modifies the dhcp class id.

    The default is to display only the IP address, subnet mask and
    default gateway for each adapter bound to TCP/IP.

    For Release and Renew, if no adapter name is specified, then the IP address
    leases for all adapters bound to TCP/IP will be released or renewed.

    For Setclassid, if no ClassId is specified, then the ClassId is removed.

    Examples:
    > ipconfig ... Show information
    > ipconfig /all ... Show detailed information
    > ipconfig /renew ... renew all adapters
    > ipconfig /renew EL* ... renew any connection that has its
    name starting with EL
    > ipconfig /release *Con* ... release all matching connections,
    eg. "Local Area Connection 1" or
    "Local Area Connection 2"
    > ipconfig /allcompartments ... Show information about all
    compartments
    > ipconfig /allcompartments /all ... Show detailed information about all
    compartments

    C:\Windows\system32>ipconfig/renew wait for addresses to refresh

    Error: unrecognized or incomplete command line.

    USAGE:
    ipconfig [/allcompartments] [/? | /all |
    /renew [adapter] | /release [adapter] |
    /renew6 [adapter] | /release6 [adapter] |
    /flushdns | /displaydns | /registerdns |
    /showclassid adapter |
    /setclassid adapter [classid] ]

    where
    adapter Connection name
    (wildcard characters * and ? allowed, see examples)

    Options:
    /? Display this help message
    /all Display full configuration information.
    /allcompartments Display information for all compartments.
    /release Release the IPv4 address for the specified adapter.
    /release6 Release the IPv6 address for the specified adapter.
    /renew Renew the IPv4 address for the specified adapter.
    /renew6 Renew the IPv6 address for the specified adapter.
    /flushdns Purges the DNS Resolver cache.
    /registerdns Refreshes all DHCP leases and re-registers DNS names
    /displaydns Display the contents of the DNS Resolver Cache.
    /showclassid Displays all the dhcp class IDs allowed for adapter.
    /setclassid Modifies the dhcp class id.

    The default is to display only the IP address, subnet mask and
    default gateway for each adapter bound to TCP/IP.

    For Release and Renew, if no adapter name is specified, then the IP address
    leases for all adapters bound to TCP/IP will be released or renewed.

    For Setclassid, if no ClassId is specified, then the ClassId is removed.

    Examples:
    > ipconfig ... Show information
    > ipconfig /all ... Show detailed information
    > ipconfig /renew ... renew all adapters
    > ipconfig /renew EL* ... renew any connection that has its
    name starting with EL
    > ipconfig /release *Con* ... release all matching connections,
    eg. "Local Area Connection 1" or
    "Local Area Connection 2"
    > ipconfig /allcompartments ... Show information about all
    compartments
    > ipconfig /allcompartments /all ... Show detailed information about all
    compartments

    C:\Windows\system32>
     
  8. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    How about the stack repair ?
    Did this wireless connection ever work ?
    The release/renew commands are

    ipconfig /release
    ipconfig /renew

    note:there is a space between ipconfig and /

    If none of this helps,I would suspect either an adapter going bad or a problem with the driver
     
  9. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    the wireless connection did work at one time..now it doesn't.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig/release

    Windows IP Configuration

    An error occurred while releasing interface Wireless Network Connection : An add
    ress has not yet been associated with the network endpoint.


    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::1d31:3db1:def4:d81e%22
    Autoconfiguration IPv4 Address. . : 169.254.216.30
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : mshome.net
    Link-local IPv6 Address . . . . . : fe80::c959:9f2a:fa52:bff4%10
    Default Gateway . . . . . . . . . :

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 19:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 20:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 21:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 22:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 23:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Windows\system32>ipconfig/renew

    Windows IP Configuration
     
  10. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Please note:
    ipconfig /release
    ipconfig /renew

    note:there is a space between ipconfig and /
    The two ipconfig /all's show a different ip addresses for the wireless lan.Which one is correct?
    How about the stack repair?
     
  11. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    Now I think I am totally confused =/ What do you mean by stack repair and how can I tell which ip address is correct?
     
  12. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Re stack repair.
    See my post #6
    And then give me another ipconfig /all

    Regarding address:169.264 is not correct
    192.168. would generally be correct.
    But you have given me both in different ipconfig's,so I am also confused as to which your network is actually seeing.
    Also,give me the model # of your HP Pavilion and I will try to link you to the correct driver for that adapter.
     
  13. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    ok I see...would you like me to post what came up in the stack repair. I also have heard that if the ip address starts with 169 that means that the computer is making up the address and it is not really valid. Could that be the problem? The model number of my HP is FE850UA#ABA and my product name is HP Pavilion dv5 notebook pc although I have already tried to reinstall the drivers
     
  14. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    A 169 address would definitely be a problem.This would mean that the pc cannot connect to a valid dhcp server(modem or router) that could assign a valid ip address(192.168.) This could mean a flaky adapter or a corrupted driver.
    I'll try to research the HP site for the driver.
    Do the stack repair and give me the results as well as another ipconfig /all after the stack repair.
    Also:Here is the link to the wireless driver I believe that you have.The Broadcom driver under networking.If that's download and install it.
    http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=3753572
     
  15. sarahantoneth

    sarahantoneth Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    16
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>netsh winsock reset catalog

    Sucessfully reset the Winsock Catalog.
    You must restart the computer in order to complete the reset.


    C:\Windows\system32>netsh int ipv4 reset reset.log
    Reseting Echo Request, failed.
    Access is denied.

    Reseting Interface, OK!
    A reboot is required to complete this action.


    C:\Windows\system32>netsh int ipv6 reset reset.log
    Reseting Echo Request, failed.
    Access is denied.

    There's no user specified settings to be reset.


    C:\Windows\system32>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Sarah-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mshome.net

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 4321AG 802.11a/b/g/draft-n Wi-Fi
    Adapter
    Physical Address. . . . . . . . . : 00-21-00-33-F2-21
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::1d31:3db1:def4:d81e%22(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.216.30(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 352329984
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-FC-F5-A7-00-1E-68-8E-0F-6B

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : mshome.net
    Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1E-68-8E-0F-6B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c959:9f2a:fa52:bff4%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, April 11, 2010 1:11:41 PM
    Lease Expires . . . . . . . . . . : Monday, April 12, 2010 1:29:35 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 167779944
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-FC-F5-A7-00-1E-68-8E-0F-6B

    DNS Servers . . . . . . . . . . . : fe80::ac90:a385:4e6d:2318%10
    192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Connection-specific DNS Suffix Search List :
    mshome.net

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{0CD5A82F-48C8-42BE-8CB5-971BCCE7D
    2B0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : mshome.net
    Description . . . . . . . . . . . : isatap.{90AE24B6-B51F-4B48-A44D-5B0920BAA
    3B4}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 19:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 20:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 21:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 22:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{BE878CB5-B4D6-4CF9-9149-6E95D8A44
    618}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 23:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Windows\system32>
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/915894

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice