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Solved: Limited Connectivity, Windows Vista, Wireless Connection

Discussion in 'Networking' started by jjrocketman, Aug 8, 2011.

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  1. jjrocketman

    jjrocketman Thread Starter

    Joined:
    Aug 8, 2011
    Messages:
    5
    Our household just installed a new, Netgear, router. The wireless network works for all devices except for my laptop, which runs Windows Vista. The network, for me, is listed as "Unidentified" and the connection switches between Local Only and Limited Connectivity. If I plug the router directly into the laptop, then internet works perfectly. How can I connect to the wireless router?

    In case it helps, here is my ipconfig/all:


    C:\Users\Jordan>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Jordan-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-23-4E-64-DD-D8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::f517:ff74:7564:f69%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.0.0.5(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:01:10 PM
    Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:01:10 PM
    Default Gateway . . . . . . . . . : 10.0.0.1
    DHCP Server . . . . . . . . . . . : 10.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 234890062
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-AD-11-76-00-23-4E-64-DD-D8

    DNS Servers . . . . . . . . . . . : 10.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1F-16-4D-EE-2C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 10.0.0.6(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:00:38 PM
    Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:00:37 PM
    Default Gateway . . . . . . . . . : 10.0.0.1
    DHCP Server . . . . . . . . . . . : 10.0.0.1
    DNS Servers . . . . . . . . . . . : 10.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Thank you for your help!
     
  2. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    Were you able to sucessfully log onto the router? . . What level of Security is it using? . . WEP ? . . WPA ? . .
     
  3. jjrocketman

    jjrocketman Thread Starter

    Joined:
    Aug 8, 2011
    Messages:
    5
    Security type is WPA2-Personal. I can successfully log onto the router when directly plugged into it.
     
  4. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    What happens when you try to log on wirelessly?
     
  5. jjrocketman

    jjrocketman Thread Starter

    Joined:
    Aug 8, 2011
    Messages:
    5
    I can view the network, input the passphrase, and then seemingly connect to it, but the connection is Local Only.
     
  6. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    With the pc connected wirelessly, Click on Start . . Run . . type CMD

    At the > prompt type type the following command: IPCONFIG /ALL


    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  7. jjrocketman

    jjrocketman Thread Starter

    Joined:
    Aug 8, 2011
    Messages:
    5
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Jordan>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Jordan-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-23-4E-64-DD-D8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::f517:ff74:7564:f69%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.0.0.5(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:01:10 PM
    Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:01:10 PM
    Default Gateway . . . . . . . . . : 10.0.0.1
    DHCP Server . . . . . . . . . . . : 10.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 234890062
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-AD-11-76-00-23-4E-64-DD-D8

    DNS Servers . . . . . . . . . . . : 10.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1F-16-4D-EE-2C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 10.0.0.6(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, August 08, 2011 5:00:38 PM
    Lease Expires . . . . . . . . . . : Tuesday, August 09, 2011 5:00:37 PM
    Default Gateway . . . . . . . . . : 10.0.0.1
    DHCP Server . . . . . . . . . . . : 10.0.0.1
    DNS Servers . . . . . . . . . . . : 10.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Jordan>
     
  8. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    It is now logging onto the router . . Try disableing security on the router and see if you can log on
     
  9. jjrocketman

    jjrocketman Thread Starter

    Joined:
    Aug 8, 2011
    Messages:
    5
    I turned off the security, and now all the computers are connected! Thank you for the advice. Is there a risk to leaving the WiFi network unsecured? Should I set it to a different security level (WEP, for instance)?
     
  10. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    Yes there is a risk with no security enabled. Anyone in range will be able to connect to your network. This was just a test to identify the problem.

    WEP is pretty weak security. Try setting up WPA with a new passphrase and see if all the pc's can connect
     
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