Solved: Live email problems

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Plimbo

Thread Starter
Joined
Apr 2, 2010
Messages
2
I've just downloaded MS Live mail and am trying to use it with my email account ( Btinternet ). I've added two email accounts to it but the emails i'm sending just stick in the outbox. I've read some of the old posts here and tried to follow some of the advice but none of it has worked so far. I'm getting the following error message:

The connection to the server has failed.

Subject 'Test'
Server: 'mail.btinernet.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 587
Secure(SSL): No
Socket Error: 10061


Any help gratefully received.
Thanks.

P
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi Plimbo

Should the Server name you have:
Server: 'mail.btinernet.com'

be the following, instead?
Server: mail.btinternet.com
 

Plimbo

Thread Starter
Joined
Apr 2, 2010
Messages
2
Hi,

Thanks for the reply. I didn't use the inverted commas when typing and don't know why it appears like that in the error message. However, I've solved the problem! I needed to switch on SMTP authentication!! For anyone who needs further info, I used this site: www.btyahoo.com/smtp.

Thanks for the support.

Regards,

Plimbo
 
Joined
Apr 26, 2008
Messages
1,956
Hi,

Thanks for the reply. I didn't use the inverted commas when typing and don't know why it appears like that in the error message. However, I've solved the problem! I needed to switch on SMTP authentication!! For anyone who needs further info, I used this site: www.btyahoo.com/smtp.

Thanks for the support.

Regards,

Plimbo
The commas are not the issue - it was that a "t" was left out of the
error message. It was unknown whether you copied the error
message and it was left out in your settings or just misspelled
for posting here. Based on your answer for solving the problem,
it was apparently just misspelled here.
 
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